Phoebe Berks

Jake

My dad was at Phoebe Berks Village over the summer. Obviously with the COVID restrictions, it was difficult to keep in constant communication with his support staff, and that was one difficulty we had. In terms of the rehabilitation he received, the staff was pretty responsive to him, though he ended up not really making a whole lot of progress while he was there. As far as working with them, the biggest negative was the communication, but the facility, food, amenities, all of that were really good. My dad always liked the food they had, and it seemed like they had a lot of variety and different things to eat. They worked around his dietary restrictions, too.

Beverly

My husband is at Phoebe Berks and I'm just going to keep him there. It's an excellent place. I don't know if it has anything to do with Phoebe Ministries or not, but my husband needs skilled care and so I paid the fee for a month. He can't walk, so they have to use the Hoyer lift. He obviously needs the skilled living and he has dementia, and he seems to be okay at this place. I talked to him yesterday, and he sounded good. The food was okay, he says. It's a place where they can buy a home and when that gets to be too much, they can move into an apartment, or as they get older and more health issues come up, it can all be done under one umbrella. They have to help him to eat sometimes if he's having a bad day. There are people there who can help him eat. I'm real happy with their care. I'm assuming that everything's okay since I cannot be visiting. Every time I call, the nurses are most friendly and if I don't talk to my husband, they tell me how he's doing, whether he's not eating today or he's very tired. Everyone who answers the telephone has been super friendly. If you look at ratings for that place, I think they're all gonna be 5 stars. They said he was gaining some weight. It's a beautiful facility. I'm not there to actually see what's going on, but I'm sure that everything is just fine.