Mifflin Center

Cathylr56

I unfortunately was transferred to Mifflin Center from the Surgery Center after a knee replacement. We were told that it would be a private room with the door shut due to Covid 19. This was not the case. There were 2 to a room, door rarely was kept shut, curtain between patients was not kept pulled shut, no one entering of leaving the room using hand sanitizer, some nurses and aids coming into the room with their masks down by their chin. I was there from Friday until Wednesday the room was never cleaned, bathroom never sanitized, floor never swept, I even had a nest of ants underneath my bed that I had to point out to them, dirt on the carpet in the hallway was still there day after day, my sheets were never changed. I am on medication from an auto accident, I suffer from neuropathy on my left side. I need the medication every 4 - 5 hours. When I arrived on Friday around noon I did not get my medications until Saturday afternoon. I repeatedly asked for help, but none was given. With the pain I was having panic attacks, and even considered calling 911 for help. I repeatedly asked to talk to the Social Worker, but she said she was never told I wanted to talk to her. My clothes and personal items were lost until 4 days after I arrived, and only received them after a family member called and complained. Please, please do not take your loved ones here.

Provider Response

Alicia Lee

My mom has been at the Mifflin Center for over a year now. I can always find an employee when I am there and friendly faces. If there is a concern it is addressed in a timely manner. During the COVID-19 virus I have been getting daily information from Zoom meetings. It is very informative and we can ask questions. It is comformting to see the staff members on the Zoom meeting smiling and laughing through the stress they deal with daily. I feel they are doing an excellent job to keep our family members safe.

Provider Response

wonderfulson

My mother is in facility for rehab. This place is understaffed big time. She has a fractured disc in her back and is is pain often. She has been ignored when asking for things she had to go to bathroom an aid told her she couldn't help her she sat in pain in wheelchair waiting to move her bowels for over an hour till someone helped. She asked for different meals or drinks they tell her they don't have that or that's only for sick people. I'm very disappointed in the care she is receiving and going to try to have her moved.. uncalled for to treat people this way when without patients they wouldn't have jobs..

RSweitzer

I had both my mother and my father in the Mifflin Center, the overall care was terrible. While my father was mostly independent, my mother was not. She had to wait long periods of time to get assistance going to the bathroom. While the nursing staff was pretty good, the aides were not. More than once my mother was treated rough and scolded for needing to use the bathroom after she was changed f0r bed. I saw several other people treated the same way. I would not recommend this facility for anyone, especially a loved one!

Redware

I would not recommend Mifflin Center to anyone. I had my mother there at one time, and recently my father. Neither experience was good, but it was the only place that they could go to. I was with my father when he obviously was not well. I was with him for about five hours, and the nurses would just do little things for him. They finally did an x-ray because my father was in a lot of pain. They had to call an ambulance to take him to the hospital to the emergency room where he was admitted with pneumonia. He went back there after being released from the hospital after about a week. Then they suddenly called me, and this is for the insurance. They gave me 48 hours notice, and said the insurance is stopping afterward. They suggested that my father was ready for an assisted-living, which surprised me. That turned out to be the biggest mistake of all because once I did find a facility for him, and after I paid an exuberant amount to keep him there while I searched for a place; when we moved at 11 a.m., within 5 hours, I had to call an ambulance to take him back to the hospital. He was in no condition to be released from Mifflin Center, let alone to be advised to go to an assisted-living facility! The room that I saw was extremely small. They shared bathroom with an adjoining room. There was not a chair to sit in for a guest. It was claustrophobic. The dining area was very nice looking, but I don’t think they had enough to staff to adequately take care of all their guests. The food, according to my father, was just average.