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Mifflin Center

500 East Philadelphia Avenue, Shillington, PA 19607

(855) 944-5257 (Caring Family Advisor™)

1.4

(10 reviews)

Offers Nursing Homes, Assisted Living, and Memory Care

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Mifflin Center
Mifflin Center
  • Top rated on Caring.com

Shillington, Pennsylvania 19607


1.4

(10 reviews)


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Nursing Homes, Assisted Living, Memory Care

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Freedom Village at Brandywine

Coatesville, Pennsylvania 19320



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one bedroom apartment, two bedroom apartment, studio, condo


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$3,200/mo



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Nursing Homes, Assisted Living, Independent Living, Memory Care, Continuing Care Communities

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Reviews of Mifflin Center in Shillington, Pennsylvania

1.4

(10 reviews)

  • Facility

    1.6

  • Staff

    2.2

  • Food

    1.0

  • Activities

    1.8

  • Value

    1.6

Take your loved one else where

1

December 14, 2023

I am a friend or relative of a current/past resident

Rooms are small, old and dirty. The average temperature in the room was over 80 degrees, their fix - open a window IN THE WINTER. Their website states individual climate control - this is a LIE. If you don't like chicken or fish, this is not the place for you. If you need wound care, keep on top of them to get it. Loved one's wound was left undressed for half a day (orders were to change the dressing twice a day). DON'T bother the night shift with needing to go to the bathroom. They will tell you they don't have time to keep coming in and helping you (thought that was their job). If you don't enjoy being left on a bedpan for close to an hour, make sure you tell them so the HOPEFULLY won't let you there. Whatever you do, If something doesn't sit well with you, call their corporate 800 number for center related questions or concerns. This is the only thing that got them moving and helping us.

Provider Response

We would like to get some more details about your experience with us. Please contact our Compliance Department so we can further investigate.

Offlimits7

1

June 22, 2021

I am a friend or relative of a current/past resident

The facility is dirty and smells of urine. It is poorly maintained. The rooms are very small. My relative’s room shared a bathroom with another room. My relative was in rehab and received poor care. The patients were warehoused all day in the “common/dining” room where they slept in their wheelchairs. The food was tasteless and Gray. Food trays were left sitting from one meal until the next. The tables were not wiped and the floor was so dirty my feet stuck to it. Although understaffed most of the floor staff there seemed caring and did their best. I would not ever again put someone I cared about in this facility.

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

Angry Orphaned Daughter

1

June 7, 2021

I am a friend or relative of a current/past resident

My mother went there for skilled nursing and therapy IV care after a short stay in acute care at Saint Joseph’s. We chose it for proximity because the two top ones were full. She was not ill with a virus. They rushed her in there and in the morning when I called her from 2000 miles away her first words were help me. What? Meds not ready. Rust in the sinks and toilet. Bed like a rock. Not a private room and she was in with a woman who was coughing convulsively vomiting and defacating on the floor in the bathroom- it was not cleaned often. No chair except a straight backed as “therapy” but she was almost incapable of self-help. The food was mostly disgusting she couldn’t eat. A couple of CNA’s smuggled her some yogurt. From day two I was trying to get her out of there. During that time she got a different roommate who screamed at the top of her lungs. I was told by a nurse there as I was listening that she was against the transfer and would get back to me which of course she never did. She ended up being on oxygen towards the end (that they did not order for her home care transition until I contacted them) which she was not when she got there but the stress and lack of support care made her require it along with bedsores in only two weeks. There was one nurse who really cared and helped me get her out of there after I went ballistic when they had not done what was needed for the transition after TEN DAYS but she was dead a day and a half later. Thank goodness in her own home. Do not put anyone you love here. They will sit in a cement room with no windows and no visitors and their belongings quarantined even if vaccinated and a lot of lip service. I cannot BELIEVE they get a 5 star rating from Medicare! I am not saying she was going to live another year but to have her last two weeks be under these conditions will haunt me forever. And she begged me not to complain because she said they were treat her even worse as they had already made snide comments about her trying to get out. Like it could’ve been any worse. I just paid the deductible- what a bitter pill to swallow.

Provider Response

We would like to address the situation you have desc Please contact our Compliance Department so we can further investigate. ribed.

konopelski

1

March 28, 2021

I am a friend or relative of a current/past resident

If you are reading this review and others please choose another location for your loved one. This facility does not care about their patients. It is run by inconsistent staff. They lack sincerity in responding to requests or concerns we brought to their attention. How they stay in business is beyond me. God help anyone with no one to advocate for them

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

Gromisue

1

February 18, 2021

I am a friend or relative of a current/past resident

Our mom is currently in rehabilitation for a fractured hip. Telephonic updates have not been provided by staff, and repeated calls to her room went unanswered for over a week - before we found out they had moved her room. She has complained of being cold for several weeks, but has not been provided additional blankets or warmer clothing. As a family we cannot visit due to COVID, and without regular updates from staff, we are left in the dark as to any progress or care. Our mother is a longtime resident of another Genesis facility that is magnificent in the way it is run: it is difficult to give Mifflin Center even one full star. We chose Mifflin due to proximity to her other residence, but believe now that another facility would have been a better choice. I cannot imagine they could be worse... That they have kept her alive and COVID-free is about the best I can say.

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

Cathylr56

1

August 28, 2020

I am/was a resident of this facility

I unfortunately was transferred to Mifflin Center from the Surgery Center after a knee replacement. We were told that it would be a private room with the door shut due to Covid 19. This was not the case. There were 2 to a room, door rarely was kept shut, curtain between patients was not kept pulled shut, no one entering of leaving the room using hand sanitizer, some nurses and aids coming into the room with their masks down by their chin. I was there from Friday until Wednesday the room was never cleaned, bathroom never sanitized, floor never swept, I even had a nest of ants underneath my bed that I had to point out to them, dirt on the carpet in the hallway was still there day after day, my sheets were never changed. I am on medication from an auto accident, I suffer from neuropathy on my left side. I need the medication every 4 - 5 hours. When I arrived on Friday around noon I did not get my medications until Saturday afternoon. I repeatedly asked for help, but none was given. With the pain I was having panic attacks, and even considered calling 911 for help. I repeatedly asked to talk to the Social Worker, but she said she was never told I wanted to talk to her. My clothes and personal items were lost until 4 days after I arrived, and only received them after a family member called and complained. Please, please do not take your loved ones here.

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

Alicia Lee

4

July 16, 2020

I am a friend or relative of a current/past resident

My mom has been at the Mifflin Center for over a year now. I can always find an employee when I am there and friendly faces. If there is a concern it is addressed in a timely manner. During the COVID-19 virus I have been getting daily information from Zoom meetings. It is very informative and we can ask questions. It is comformting to see the staff members on the Zoom meeting smiling and laughing through the stress they deal with daily. I feel they are doing an excellent job to keep our family members safe.

Provider Response

Alicia Lee, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

wonderfulson

2

June 30, 2017

I am a friend or relative of a current/past resident

My mother is in facility for rehab. This place is understaffed big time. She has a fractured disc in her back and is is pain often. She has been ignored when asking for things she had to go to bathroom an aid told her she couldn't help her she sat in pain in wheelchair waiting to move her bowels for over an hour till someone helped. She asked for different meals or drinks they tell her they don't have that or that's only for sick people. I'm very disappointed in the care she is receiving and going to try to have her moved.. uncalled for to treat people this way when without patients they wouldn't have jobs..

RSweitzer

1

September 8, 2016

I am a friend or relative of a resident

I had both my mother and my father in the Mifflin Center, the overall care was terrible. While my father was mostly independent, my mother was not. She had to wait long periods of time to get assistance going to the bathroom. While the nursing staff was pretty good, the aides were not. More than once my mother was treated rough and scolded for needing to use the bathroom after she was changed f0r bed. I saw several other people treated the same way. I would not recommend this facility for anyone, especially a loved one!

Redware

1

February 10, 2016

I am a friend or relative of a resident

I would not recommend Mifflin Center to anyone. I had my mother there at one time, and recently my father. Neither experience was good, but it was the only place that they could go to. I was with my father when he obviously was not well. I was with him for about five hours, and the nurses would just do little things for him. They finally did an x-ray because my father was in a lot of pain. They had to call an ambulance to take him to the hospital to the emergency room where he was admitted with pneumonia. He went back there after being released from the hospital after about a week. Then they suddenly called me, and this is for the insurance. They gave me 48 hours notice, and said the insurance is stopping afterward. They suggested that my father was ready for an assisted-living, which surprised me. That turned out to be the biggest mistake of all because once I did find a facility for him, and after I paid an exuberant amount to keep him there while I searched for a place; when we moved at 11 a.m., within 5 hours, I had to call an ambulance to take him back to the hospital. He was in no condition to be released from Mifflin Center, let alone to be advised to go to an assisted-living facility! The room that I saw was extremely small. They shared bathroom with an adjoining room. There was not a chair to sit in for a guest. It was claustrophobic. The dining area was very nice looking, but I don’t think they had enough to staff to adequately take care of all their guests. The food, according to my father, was just average.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

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    We’ll help you book tours or get in touch with local agencies

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    2.0

Medicare Provider Number: 395138
    Ownership Type: For profit - Partnership
    Rating Date: 9/1/2023

About Mifflin Center in Shillington, Pennsylvania

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

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