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(800) 558-0653

StoryPoint Shaker Heights

17000 Van Aken Blvd, Shaker Heights, OH 44120

(800) 558-0653

Verified Partner

4.5

(2 reviews)

Starting Price

$4,500

Care Offered: Assisted Living

Wi-Fi

Pet Friendly

Transportation Services

StoryPoint Shaker Heights
StoryPoint Shaker Heights
StoryPoint Shaker Heights
StoryPoint Shaker Heights
StoryPoint Shaker Heights
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About StoryPoint Shaker Heights in Shaker Heights, Ohio

Welcome to StoryPoint Shaker Heights (formerly HarborChase), a senior living community in historic Shaker Heights, Ohio, where our residents are at the heart of everything we do. We take the time to get to know each resident to ensure they receive the absolute best care for their unique wants and needs. Along with assisted living and memory care, our community offers an array of daily activities and amenities for seniors to enjoy. We make sure our residents feel right at home.Our beautiful and newly built community proudly serves residents all around Cuyahoga County. To learn more about this provider's license and review other available state reports, please visit: Ohio Department of Health Long-Term Care Provider Search

Map of StoryPoint Shaker Heights

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Reviews of StoryPoint Shaker Heights in Shaker Heights, Ohio

4.5

(2 reviews)

  • Facility

    4.5

  • Staff

    4.5

  • Activities

    5.0

  • Value

    4.0

Lashawn

4

October 7, 2025

I visited this facility

I toured StoryPoint Shaker Heights. The place is beautiful. The decorations are beautiful. The care they give the people is beautiful, but it has a small stench. That's a new building, and it should not have a urine smell to it. I have friends who stay there as well. The staff is nice and friendly. I guess everywhere is short. I've been there several times, but the last time I was there, I guess they had a few issues with staffing being short as far as assisting the people getting dressed, and then the kitchen help. They have three people who help with the kitchen, and the actual cook didn't show up that day. So, they had to order food out, which they were on point with ordering the food out. But I think that there should always be a backup cook and not just one person that's being a cook. The facility and the upkeep looked beautiful. I mean, like everything, when you come in, it's beautiful artwork. It looks clean. I don't know if they're not using some bleach or something when they clean. I think they need to invest in something a bit more stringent to kill the scent because you can use basic bleach and water, and it won't have that smell.

Provider Response

Hi Lashawn, Thank you for taking the time to share your feedback! We’re glad you enjoyed the beauty of our community, the décor, and the care our team provides. Regarding the experience you observed, there was an issue in the kitchen that day which required ordering food from an outside source. Our team, including our Sous Chef, worked to ensure residents were well cared for despite the challenge. We take cleanliness and comfort seriously and continue to address any concerns to maintain a welcoming environment for all residents and guests. We appreciate your observations and hope your next visit reflects the improvements we’ve implemented! We would love to connect again directly to discuss your concerns and provide additional insight as well. Please call our community and ask to speak with our Community Specialist! Thank you.

Jaimee

5

November 8, 2023

I am a friend or relative of a current/past resident

My sister moved into here. The place is beautiful. The rooms are small, like all of them, but it's very clean. When you walk in the door of their restaurant, it's almost like a restaurant. So, you don't get a lot of the smell that you get at some of the other places. It smells like food and it's very clean. You sign in and sign out, so whoever is at the desk has always been friendly. They have a whole calendar of activities. They have trivia nights, music nights, a movie theater, and a gym, and they're always doing something. My sister said the food is very good. It's only been a couple of weeks, but she's very happy. Everything I hear from her is positive.

Provider Response

Hi Jaimee, Thank you for sharing your experience! It’s great to know your sister is happy with the cleanliness, activities, and food. We’re glad to see the community is meeting her needs so far! If you have any questions, feel free to reach out. Thank you.

Services and Amenities of StoryPoint Shaker Heights in Shaker Heights, Ohio

Campus/Building Details

  • Coffee Shop

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Educational Activities/Programs
  • Music Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs
  • Horticultural Activities
  • Golf

Inside Amenities

  • Entertainment Venues
  • Cable/Satellite TV in Common Area

Room Amenities

  • Wifi/Internet In Unit
  • Cable/Satellite In Unit

Personal Care

  • Cooking services

Pets

  • Pets

Dining

  • Communal Dining
  • Room Service
  • Guest Meals

Guests

  • Guest Parking

On-Site Services

  • Religious Services

Transportation & Shopping

  • General Transportation Services

Financing & Payment Options

  • Accepts Check Payments
  • All Inclusive Rent
  • Veterans Aid (VA) Benefits Accepted

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services
  • Yoga/Stretching opportunities

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

Outside Amenities

  • Garden

Kitchen Types

  • Kitchenette

Parking Options

  • Parking Lot

Additional Amenity Information

  • State Licenses: 2967R

State Licenses

State License: 2967R

Costs for StoryPoint Shaker Heights in Shaker Heights, Ohio

Memory Care

$6,300

Starting Price

Assisted Living

$4,500

Starting Price

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Other options in Shaker Heights, OH

  • Assisted Living
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