Genacross Lutheran Services - Wolf Creek Campus

Margaret101284

Lutheran Village at Wolf Creek was a nice facility. They had an entirely independent living building. I did not tour this facility, but it was a fairly new complex. The unit that I was in was a rehab room. They have a rehab wing where you can go for short-term care, and then there are people who are living longer term but would need some kind of nursing care or overseeing. They have a nice chapel, nice lobby and social areas, and a nice therapy room, and the people were very warm and welcoming. All the rooms were private and were very nice. The thing that was impressive in their memory care unit that I did not find in any of the other facilities I visited -- most of the facilities are going to alarms and they would be prepared to handle somebody who would be a wanderer. They do not put these alarms on all individuals; they use the alarm if needed. But they could put alarms on the back of the wheelchair and attached to a person’s shirt, and if they tried to get up then it would just connect because of the magnet attached. And they also could put a magnet underneath the seat of a wheelchair or a chair which would indicate if the person tried to get out or lifted their weight that would alarm the staff that the person was trying to get out. They have alarms that would be placed on the walls that would indicate the person in the room is moving about, and if there was somebody who was not supposed to be moving about alone, that would signal the nursing staff that they needed to come. They are one of the few that still could put a bed alarm and would still put a bed alarm on if it was necessary to indicate a shift in weight or that the person had left the bed, so that they would come. They were very safety oriented, and I was impressed with that. I thought that they were extremely concerned about the safety of their personnel particularly in the memory care unit. If you want to stay there full time, their long term residents are on the second floor in this one wing or in another wing. You don’t go there with the assumption you never have to leave because they re-evaluate again to see if they would be a good fit for their facility. Not that they don’t take Alzheimer’s or memory care people, they take men, women, all faith, all color, all health problems, but if there is an individual who they really feel would not be a good fit and might upset the balance of their more permanent community, they feel that in the best interest of that particular patient and of their current residential individuals that they should re-evaluate, and if there would be a better facility for them somewhere else, they discuss that with the family. There were a lot of people moving around in the facility, both men and women, wheelchairs, walkers, otherwise. They have a little pantry store if people wanted to go down and purchase from a little store, but if they were not able to get out they kind of have basics as far as whether it is food or hygiene or other kinds of products or they would get things for them. You could go to the dining room or choose to eat in the rooms.

Disappointed 4

If your parent has dementia! DO NOT TAKE THEM HERE. My mother had been here for a year and a half. and believed they would have her until the end. We wanted this to be her home and never have to move her again. That didn't happen. As her condition got worse, they said she was too much to handle. She ended up in the hospital for dehydration. When asked how she could get dehydrated the response was, we don't monitor them on how much they drink. Asked if she could go to the nursing home area and was told they can't take her because she wanders at night. She had dementia when we put her in there and was told as things got worse she would be moved to the different areas to help her needs. That didn't happen. She would refuse to eat so they wouldn't even take her to the dining hall. When we took her down they didn't give her anything. We asked if they were going to serve her and they said no, she never wants to eat. Eventually they brought her food and she ate it. She is one who will say she isn't hungry, but put food in front of her and she will eat it all! They seemed to have just given up on her. Soaked filled diapers left on her floor when I went to pick her up for church. The day we moved her out I went to pick her up and the aide asked what time they should expect her back. Seriously?! You weren't told she's moving out and it was her last day? She will never be back and I do not recommend this place to anyone with dementia.

vmyers920

The grounds and facilities are beautiful! My mother was in the assisted living portion for 1-1/2 years and I'd say up until the last month her care was pretty good. The last month or so her cognitive ability began to decline more and so did her care. When my mother was admitted they knew, as we did, that she had dementia - her doctor who is a gerontology doctor recommended this place but when my mother's dementia worsened they said she was not a candidate for the nursing home. We would have never moved her there had we known she couldn't transition to nursing. My advice - if your loved one has dementia or Alzheimer's - take them to a memory care facility right away where the aides are properly trained with this disease. Save them and your family from the trauma of having to move them again. I'm rating this poor only because the last month she was there she was not properly cared for and that is totally uncalled for. Two residents there even commented that my mother was not getting the proper care she deserves. No matter what your disease is - we are still human beings and need to be treated with dignity.

A Relative685275

My relative is at Lutheran Village at Wolf Creek. Many of the nurses and staff have been good but some of them aren't. The rooms look clean. I'd give the food a 4 because it looks like it's pretty tasty. They try to make it tastier than hospital food. They have social recreations.

Susan118991350

I think Lutheran Village At Wolf Creek is excellent. My mother-in-law is very well taken care of there. They take care of all her and our needs and questions. They have assisted living, also, and a couple of dining rooms, chapel there, a beauty salon, and a community room where somebody on the weekends comes in and plays music. They have a happy hour where everybody gets together and play games. For socializing, it is absolutely great. For care, it’s also great. We ate there, and it was pretty good. The facility is extremely clean, and everything is kept up. As soon as something needs attention, they take care of it right away.

Husband w/TBI

My husband suffered a traumatic brain injury in early 2015. He was at Wolf Creek Village Nursing home for appx six weeks. The nurses, nurse's aides, therapists, etc. were compassionate, attentive and very professional. They not only cared FOR my husband's medical condition, they cared about him and our family! The staff here embraced our family's situation and encouraged and supported us, as well.

Caring100130050

We were very impressed with the facility. It was very clean and very friendly, and it did meet our needs. We know several people who are there already; some from Church and just friends that we've known from the community. The only setback was that it was a lot more expensive. Security was very good, and safety appeared to be good too. We've had distant family members in there, and the food is good -- I've eaten there. They certainly took good care of the people right up until the end of their lives. I'd give them a four only because their prices were too high.

Anonymous112138450

Lutheran Homes didn't have enough of what we were looking for. They only did one meal a day, and they did not provide transportation if you needed to go to the doctor or anything like that. It was much more just a place to live, and you are on your own. We only met one woman, and she was the PR person. We didn't see anybody who lived there either, and that was one thing that surprised me. We did not see any residents, so I don't know whether it was just the wrong time of the day or if they all just stayed in their apartments or what.

Caring102891550

We are going to the Lutheran Village at Wolf Creek. They are controlled by the Lutheran Society. We chose this place because the monthly rate was quite a bit lower than a couple of the other ones we looked at, and everybody we talked to said they really love it there. The campus is beautiful. It is just so well kept up. The staff seemed to perfectly willing to work with us in all ways. The residents that we met there all seemed really happy with everything. We are moving into the ILF, and we have a small apartment -- a two-bedroom, bath and a half apartment. They have different apartments. They are versatile in what you really want and need. Regarding food, they only serve dinner. As for activities, the reason why we are going there was because you are free to do what you want to do. You don't have to stay at their building to do everything. They do have workshops for men and women. They do have a couple of workout rooms and craft rooms. They have bus services available to take you to the doctor, and they go shopping once a week. If you don't want to drive yourself, you can use that facility.

lokimom

I volunteered in a variety of areas in this nursing home which also incorporates an assisted living community. While my great-grandfather was alive I wish that this home had been available to him. Not only does it offer a variety of places which make it more of a community than a home, such as a gift shop and a bauuty salon, but the many people who run these locations enjoy their work, and I heard from more than one employee the reason they work at Wolf Creek is because of what they saw at other places when their parents were moved to a home. Many open spaces in the design of the building encourage mingling of patients and visitors and family was always welcomed into activities which often included bingo and card games. The staff also seemed to go the extra effort to make the family feel welcome with a smile or talking about how their loved one missed them. I think its important with a nursing home to make the experience not only pleasant for the elderly, but for their family, because it can be hard seeing a loved one incapable of caring for themself and any extra unpleasantness seems only one more reason to skip the occasional visit.