Piney Grove Nursing and Rehabilitation Center

The staff and upper management seem to care but not at all times. Phones are not answered promptly, sometimes not at all. Rooms are usually messy with dirty, sticky floors. If you complain, everyone ignores you. Communication is null and void. Sometimes the nurses act like they really don't want to be there. If someone goes into nursing, they should know in advance what it's all about. Not at Piney Grove. Residents call out for help but their shouts and screams are ignored. Personal things get damaged or lost and nobody knows anything. Please don't subject your loved one to this facility.

The way the government regulates nursing facilities it's hard for nursing homes 2 stop the revolving door for staff. C&H pay is barely above minimum wage. But the ones that do work at this facility seem to genuinely care about their patients they put every effort Ford to make sure that the residents are clean dry and served a hot meal. No matter where you place your loved one it's a good 2 check on that person at different times during the day and evening so that you can be in assured that the care that they're receiving adequate care and attention. If you're not satisfied with the quality of care talk to management the best way to get anything done is to have open communication being a support system not only for your loved one but for the staff as well obviously we couldn't take care of our family members at home and we're depending upon them to do our jobs. Push our electric officials 2 put more money aside for nursing home residents increase the benefits of Social Security Medicaid show that nursing homes can afford to pay and keep reliable staff that want to work that want to care for the elderly or the disabled

My daughter was here as a hospice patient . I can't say enough nice things about this facility. The staff is extremely friendly. I also observed them working together and they talk to each other and have fun with each other and the residents. The care they gave my daughter was awesome. All staff including housekeeping, nursing, maintenance and administration were kind, giving and took really good care of my daughter. I am sorry that the other reviews did not feel the love and care my family did here but they were awesome. The activities director always had planned activities, I witnessed rehabilitation services being carried out and many staff members working after hours to give residents the care needed. The food served to the residents was delicious. This is a great place!

I love this facility you take care of the woman in a wheelchair and cannot talk. She previously rented a trailer from a friend of mine, Come to find out this handicapped mute had an affair with my boyfriend . Yes Yes I love the facility keep her if she could talk she would tell you but instead of talking she is swing her mouth for other things. ''Tis a pity things could have been so much different. Keep her forever please!

When you are there they seem to be very nice and attentive. But I don't think the personal is very happy there because you can see their faces looking very upset and exhausted. They do answer the phone promptly compare to other places. My dad seemed to "fall" every other day and even thou they would call me each time they always said no injuries that we can see. few days later...boom... there is a bruise. If you are placing your family here, visit often and with no announcement.

Understaffed facility. Don't expect that the caregivers there see your loved one as a human being. No assessments by nursing or CNA staff. You are lucky to get basic toileting needs. If you're one of the majority of people that want a place to leave a relative so that you're not responsible for their well being, this is the place for you. If you love your loved one, this is not the place for you.

We would not not recommend that you bring your loved one to live here. Residents are left in urine soaked briefs for hours. They are severly short staffed, especially on the weekends. CNA's are grossly underpaid, overworked, short tempered with the residents, and there is a revolving door. The food is barely edible, comes out of a can and arrives to the resident cold, since most of the time, the overworked CNA has to deliver them. These residents are sick enough as it is without giving them substandard meals. This company is all about profits, not the comfort of the residents.

I wish there were minus points to give. Constant promise of an alarm on the bed to all family members, calls not returned, staff doesn't check id's and lets anyone sign a patient in...that is absolutely NO KIN, but they will let them fall, until they receive a head injury and bleed to death....Shut it down!