Luxor Nursing and Rehabilitation at Sayville
300 Broadway Avenue,
Sayville, New York 11782
5.0
(3 reviews)
Pricing not available
305 LOCUST AVENUE, Oakdale, NY 11769
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Luxor Nursing and Rehabilitation at Sayville
300 Broadway Avenue,
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5.0
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Pricing not available
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Facility
2.7
Staff
2.6
Food
1.8
Activities
2.0
Value
2.1
C. taylor
3
|
September 24, 2023
Food is attractive. plentiful and tasteful. Care appears to be mid-range. Not enough chairs for visitation AND NICE CLOTHING OR ITEMS BROUGHT IN OFTEN DISAPPEAR OR ARE "NO SHOWS" This is serious as plenty of thought and expense goes into our choices to please our friends and relatives who are so dependent upon acts of love and kIndness. AFFINITY, YOU HAVE TO DO BETTER TO TRACK THESE LOSSES AND FIND THE CAUSE AND TAKE MEASURES TO PROTECT THE RESIDENTS PERSONAL PROPERTY!!!
Jean daughter of a patient
4
|
March 24, 2023
My mother, Joan, entered Affinity In December 2022. She was admitted on floor two for rehabilitation. She ended up getting Covid and had a setback and went up to floor three where she will remain as a forever patient. The nurses and the aides on the second floor were absolutely wonderful. They were friendly, they remember who you were and they were more than willing to help. The PT’s, OT’s and speech therapists were absolutely fabulous. They all knew who my mother was and who we were. We were a little upset when she went up to floor three until we met the aids and the nurses who were absolutely fabulous. Renee has control over everything that’s going on on third floor. She make sure everything is taken care of everyone is taken care of. She answers questions for you and if she doesn’t have the answer she finds it. Everyone on the third floor makes me feel comfortable and the rest of my family when we go to visit our mother. They all greet you because they know you. It’s like one big happy family. I would definitely recommend this facility to anyone who has a parent, elder family member or for themselves if rehabilitation or long-term care is needed. The facility is constantly getting cleaned. I see people cleaning every time I go there which is at least five times a week. The food is not bad. My mother enjoys some food items more than others, and my mother always gets a sandwich with her lunch in case she’s still hungry. And mid day between lunch and dinner a snack is always served. My family is very happy my mother is so well taken care of.
Oversight
1
|
September 16, 2022
The facility is woefully understaffed, with one nurse sometimes covering an entire floor. Aides receive no supervision or training regarding the importance of interacting with residents. One aide can sit in a room with residents and focus on her iPhone. They don't seem to understand that patients need to be involved, even if only a brief comment, to feel they are still alive. Too often the residents are left in the hallway with absolutely no social interaction, as if the residents were more "things" than human. Food is average, schedules regarding showering, feeding are oftentimes ignored. Unfortunately, this facility is not the only facility functioning on this level. Management should be mandating ongoing staff development focusing on the psychological impact of missing social interaction with others.
jakey815
4
|
March 18, 2022
I spent two and a half weeks there and found the staff and medical personnel to be nothing but courteous, always willing to help (even in the middle of the night) and prompt to give assistance whenever I needed it. Their concern was obviously genuine and they often went the extra mile for me, as well as responding to the many questions and concerns of my son, who was my caregiver during my stay. The physical therapy was by far the greatest feature ... everyone challenged me to get me back on my feet but never forced my therapy. And the cleanliness of my room was noted by my visiting friends and family members.
Done With Their Lies
1
|
September 13, 2021
Not all that glitters is gold! Even though the facility appears to be eye appealing, the care leaves a lot to be desired. There is only a few staff that truly care. The rest do not treat the residents and family members as people with feelings. Times may be tough, but that does not give anyone an excuse to disregard humanity. They may say what you want to hear but don't believe anything until you see it with your own eyes! Nothing but empty words and unfulfilled promises. They consistently lie and try to intimidate anyone who asks a question. Everyone in this facility must have an strong advocate or you will not see any progress. In fact, you will see your loved one going downhill. I have not seen any activities for the residents at all. Many of the staff are extremely rude. They all complain of being overworked and do not have enough time to take care of the residents. They never return phone calls. They make it impossible to visit with your loved ones. They are annoyed when you visit. Then they are held accountable. They blame everything on Covid. Their excuse for no transparency. They do not like their jobs. And it surely shows. Residents lay in soiled diapers hours on end. Sadly, the residents suffer. I would not recommend this facility at all.
disgusted family member 717
1
|
June 11, 2021
My father was a patient on the vent floor for 2 days in November 2020. My father fell out of bed had his feeding tube dislodged and replaced by them which caused massive internal bleeding. He was left in his bed for 2 days bleeding and not sent to the hospital even after he asked to go. After 2 days the night nurse contacted me and asked if I wanted him to go and I demanded he did. He had two major surgery’s to stop the bleeding. If you honestly care about your loved one I would never send my family member to this place. They do not care about your loved ones they only care about money
DR10
1
|
April 26, 2021
This place is Just Awful! My brother was admitted for Rehab. He chose Affinity because he had stayed there about 5 years ago and had a good experience. Seems this place has decided to cut costs. Their Social Workers Chantel and Dana are extremely rude. They are a poor choice for the face of Affinity. The Social Workers wanted us to terminate my brothers insurance and put him on Medicare so they didn’t have to recertification him weekly. They didn’t care that when he was released that this action would cause problems with his doctors and prescriptions. They would schedule family phone Care Meetings with us then change the day and or time and not notify us. When I questioned the Care Meeting change, Dana was screaming at me that Chantels family member was murdered the night before. I extended my condolences and asked about rescheduling to which she again screamed about the murder of Chantels family member. Later that day we were informed my brother was being discharged as was his his roommate. His family asked too many questions also. I asked to speak to Dana and she would not get on the phone because she was angry at me. This place is beyond terrible and very, very short staffed. They use Covid to their advantage, keeping family members out of the building. It take a long time to get an appointment to see your loved one. They put patients to bed at 6:30pm in diapers. Patients are told to use the diapers in place of going to the bathroom. Not enough aides to assist them. Food is terrible, vegetables puréed and not editable. Look else where if you love your family member.
Sophie2010
2
|
November 3, 2020
First..the food is absolutely horrible!! Words can't describe it! (Slop) Food is ALWAYS cold! 2.takes FOREVER to get ur much needed meds!!! You have to ring the nurses bell AT LEAST 5. 6 XS for them to finally answer..too 2 hrs 15 mins to get my panic meds I thought I was going crazy. There's few I really like p/t Mike super caring ! Jennifer...norman very caring. I am Impatient WANT TO GO HOME!!. DONT RECOMMEND AFFINITY. Mrs good size. During covid so Nzo activites
Health
2.0
Overall
3.0
Quality
5.0
Staff
2.0
Affinity Skilled Living and Rehabilitation Center is a Senior Living provider in Oakdale, New York that offers residents Nursing Homes services. Contact Affinity Skilled Living and Rehabilitation Center for more details on services and rates.
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