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Northern Metropolitan
225 Maple Avenue, Monsey, NY 10952
Featured Review
LisaDH
5
|
March 31, 2023
We are very pleased with the care that our loved one has been receiving at Northern Metropolitan. The therapists are conscientious professionals who strive to help each patient achieve his or her full potential and the administrative staff has been instrumental in keeping our family updated throughout our loved one's stay. We have also received guidance and support to ensure continued financial coverage for our loved one, which was very helpful, as having someone in a healthcare facility is an unfamiliar situation for us.
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Assisted Living, Nursing Homes
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Starting Price
$4,880/mo
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Memory Care, Assisted Living
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one bedroom apartment, two bedroom apartment, studio
Starting Price
$6,500/mo
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Assisted Living, Independent Living, Memory Care
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About Northern Metropolitan in Monsey, New York
To learn more about this provider’s license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory
Reviews of Northern Metropolitan in Monsey, New York
3.1
(9 reviews)
Facility
4.0
Staff
4.0
Food
3.8
Activities
3.7
Value
3.7
nakitisha
1
|
June 23, 2025
the facility is clean, but the food and care was terrible. The aides are ruff and rude. complained to the manager several times, and nothing was done about the rude and ruff treatment I was receiving from the aides. Nothing was done. the only people nice at thus facility is the rec and therapy department. I needed to stay longer for more therapy, but went home early due to the terrible treatment there.
LK115
1
|
October 22, 2024
PLEASE don't send your loved ones here. Longterm care are is grossly understaffed, filthy dirty, poor overall care.....The intake "nurse" lied on the PRI paperwork just to get our mother in quickly - she should lose her license.
LisaDH
5
|
March 31, 2023
We are very pleased with the care that our loved one has been receiving at Northern Metropolitan. The therapists are conscientious professionals who strive to help each patient achieve his or her full potential and the administrative staff has been instrumental in keeping our family updated throughout our loved one's stay. We have also received guidance and support to ensure continued financial coverage for our loved one, which was very helpful, as having someone in a healthcare facility is an unfamiliar situation for us.
Chessed Fan
5
|
August 25, 2022
Shoutout to the great crew at the front desk!!!! I'm always greeted so nicely!!! The secretary at the desk are always so cheerful and welcoming!! Keep up your great work!! Can't wait to see you again on Friday nights!!
Tzirel
5
|
August 5, 2022
Great rehab! Rooms are freshly painted and renovated. Interactions with staff were very positive. My mom was there post ICU hospitalization and they got her up and walking within one week. Discharge was three weeks after admittance. Recreation comes around with activities and projects. Visits were allowed around the clock and my mom felt very well taken care of.
widow wife
1
|
June 23, 2021
This place is horrible. Do NOT let these people convince you that your loved one will be taken care of. He/She will not. All of my husband's belongings were stolen ... everything except the clothes on his back. Everyone refused my calls, refused to meet with me Nobody communicates any information on condition, etc. The last I heard from them was to tell me that they found my husband on the floor and he was being transported to the ER. He died two days later. Stay away from this place.
Max 1 2 3
5
|
October 27, 2019
the staff is very professional the rooms are very clean they have every day new activities
Prof.Harry Hocus
1
|
February 8, 2019
Communication is terrible. I know not to trust them to A: Answer phone. B: Know what they are talking about. C:Hire reliable staff.D:Get back to me.
CaringDaughter3456
4
|
October 31, 2015
Northern Metropolitan has a four-star rating; maybe it does deserve a four-star rating because their rehab director worked at the best rehab for many years, and their staff is trained, including their personal care assistants, in PT procedures. Most of these facilities do rehab in isolation from families and the rest of the staff, but at Northern Metropolitan, it sounds like it is integrated into the entire place. They're told what the patient can do, so for every skill, they break it down. Like, my dad can unbutton his shirt or sweater; he can’t always button but he can unbutton, so everybody gets to know exactly what the patient can do and also areas in which the aide can help. It is a better way of training people. It is not yet 100% renovated, but they are in the process, and it has a friendly energy. It is kind of friendly with really good activity therapy and a lot of staff. I was so in awe of the number of staff they have; I should send my dad there. Everything is good, except the fact that they are still renovating.
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