Boulder Ponds Senior Living

Ray753

Boulder Ponds Senior Living is as good as it gets. There's nothing wrong with it, except the price. The apartments were average. The staff was very personable. The dining area was very open and very bright. People seemed to like it there.

Julia

I have been pleased with the care my mom got once they worked out the kinks in the system and continue to work on any issues that come up. It takes a special kind of person to be able to do this difficult work and many of the staff are very caring. Mom was dressed and clean everyday which made her feel good. Her room kept clean. My mom was in the memory care where she felt loved and cared for. The staff would come in and give her a big hug and call her "Mama" and chat with her and learn her history. Even a 102 birthday party. Personal interaction was very important to her and her family. My family thanks you all for your dedication.

Reviewer#JM100623

My husband stayed at Boulder Ponds Senior Living. Everyone who works there is new, and they don't know what they are doing. The care was very poor. Every time I got there, my husband was soaked in urine. He got out of the building twice, and they blamed it on him. Because their alarm systems weren't very good, a lot of the residents in memory care got out. I thought the care was terrible. They had excellent employees, but they all quit because the management was horrible. They didn't like the people running the place. I wouldn't go back there even if you paid me. The people who worked with the patients were good. They were just underappreciated by the people who ran the place. The meals were fine for the patients. They make bland food and kind of overcook it because the people are old. The facility was brand new.

save your loved one's

Boulder ponds is constantly short handed The staff are a revolving door of staff constantly quitting to go somewhere better. Management has also been quitting faster than can be replaced. Service is lacking and when help is requested people have to wait over an hour before nurses show up Save you and your loved one’s and go somewhere else

Nancy

Boulder Ponds Senior Living was really nice. I would've preferred my husband to go there actually, because it's so close to home. It's only like about a year old, but they wouldn't take him because they did not want to administer his blood thinner shot. They had senior apartments, assisted living, and memory care. They showed us through everything. The staff member was very pleasant and very knowledgeable. They're competent people. They had very nice grounds and nice common areas. I was very impressed with the place. It was very nicely done. It was up kind of high and it looked out over Highway 94, but the back part was a wooded area, which was very nice. The dining area looked very nice and it looked like a restaurant. The memory care was kind of a smaller area compared to the other parts, but it looked very comfortable.

Gaucho97

Rooms are quite spacious, tasteful, and clean. The maintenance man, Scott is the best! The rest of the staff should take their cue from him as they do not even seem to try. Staff do not consistently follow the schedule; activities that appear don't consistently occur. Food that appears on the menu is not always in stock. My family tells me they are regularly told that they don't have things such as mushrooms and run out of desserts. When my family asks the staff why they just offer excuses. The mission of the staff doesn't seem to be to serve the residents even though they are paying a lot of money to live there.