Friendship Manor Nursing Home

caregiver, sister

From the first phone call, first visit, and to the current time, I have not met one staff member at Friendship Manor, from top to bottom, who has not been more caring and helpful to take meet the needs of my dear sister who has Alzheimer's. It is amazing how the various services work in unity to provide individual attention to the residents and family members. It is comforting to know that my loved one is in their care. I am forever grateful. God bless.

pressed

I visited my mothers friend, staff was not very accessible and not very helpful. Makes you wonder what it's like when you are not there watching.

Butch822238

I wouldn’t put my dog in Friendship Manor. It was dirty, and the staff seemed ignorant. They didn’t know much about the place, so we couldn't even ask questions because they don’t know the answers. It was dark, dirty, and miserable. They had asbestos floors that weren’t polished, and the building was probably 50 years old.

D Ridings

My sister has been a resident for 3-4 years. Management has changed hands and there has been some turnover with the staff. The place has been renovated. It has lovely well maintained grounds. The staff always seems friendly and attentive. Everytime I go to visit. . . my sister is always clean . . .gets two showers a week. Her bed always looks freshly made. I have never walked into the facility and smelled any bad odors. She gets three meals a day (although she says she doesn't like the food). Her meds are given as scheduled and she is taken out of the facility and transported for scans, tests and visits with specialists. The facility is always decorated for the season and grounds well kept. I've been invited and attended two Christmas Events that included dinner, etc. Nice to visit in that atmosphere. Although last year was cancelled due to sickness with the flu. Compare to other nursing homes I have visited when my mother and another sister were ill . . .Friendship Manor is first rate!

friendshipmanor

The state of affairs at Friendship Manor has gone from satisfactory to frightening. Many long-term staff who provided good care to the residents have been let go new hired in at less cost. A vast majority of CNA's who are hands on with the residents are indifferent - especially the newer hires and are not held accountable for negligence or uncareful care. CNA's are working double shifts; it's common to "we're short staffed". Residents who ask to be toileted are ignored. Cell phones take priority in the dining rooms over ensuring residents eat. It is not uncommon for a resident to be soppng wet from inattention. Meals are late - especially evening meals causing elderly residents to eat their evening meal as late as 7:00 p.m.

bames

My Mother was in this home.The worst.Items stolen from her room.Staff would open her mail.Candace is horrible.Bad food.Staff would move her cell phone off her bed so she couldn't reach it.Staff overcharged her power wheelchair so it wouldn't work.Stay away!!!!!!!!!!!