Coldspring Transitional Care Center

Frances

Dirty, Outdated beds need to be replaced walls painted. My husband was there for one week and the service was horrible except for one assistant. They did not answer when he called for assistance so he soiled himself. The aide that finally came in made the remark of oooh. He called me and said she put him in his wheel chair on a towel and said she would be back in 5 and never returned....I called and the assistant nurse, I believe Jasmine, she went to check on him and cleaned up him, the bed and anything else that had to be done....she returned my call and said she took care of everything. I realize he was not the only person in the facility but they needed to check in on him because he was falling at the time.....He complained about the food so I carried his meals in. I gave him showers, packed up garbage and took him to the bathroom when I was there and that was everyday...they looked in on him occasionally . He could have been on the floor. The bill says he was there from 2/18/25 to 12/29/25. I don't believe it was that long...I would not send my worst enemy to that facility. The physical therapist were awesome.

Stan

My mother is in Coldspring Transitional Care Center for rehab, then she's going into their nursing home facilities. They have rehab and a full nursing facility. She'll be staying in the same room even. We like the proximity to my home in Alexandria, so the location would be the best. The rooms are private and spacious. They have very few activities. They have bingo and some game night. My mom hasn't been to any of those yet, but I see as I go by there what they have going on, but it's very limited. The staff seems professional and helpful. The food is very tasty. She's been happy with the food. I've been eating dinner with her just about every night. It's good portions. They have a varied menu. She's only been involved with rehabilitation exercises and she's very happy with that.

Amber

My mother has moved into Coldspring Transitional Care Center. She has been in a couple of other facilities before she got to this one, and it's much better than those. Still, it could be better. She has her own living space, so that is very nice. I call it a semi-private because it shares a bathroom, but it's designed more like the newer dorm rooms in college so that she doesn't see her roommate when she's in her bed or in her living space. They only share a closet and a bathroom. Their actual bedroom is not shared, so it's very, very nice that way. The staff is nice. Upkeep and maintenance are very nice. What I like best is the therapy.

Rhondadaughter

DO NOT USE THIS HORRIBLE INCOMPETENT PLACE! THEY PRESCRIBE MEDS AND DO NOT MONITOR OR CHECK FOR ADVERSE REACTIONS OR SIDE EFFECTS! THIS PLACE IS ABSOLUTELY INCOMPETENT. The wait for help to the bathroom or to empty a catheter bag is 1 to 2 hours! My father went there to recover after a broken femur surgery and 2 weeks later he has two broken hips after falling at night because they did not help him. Do not take any one you Love to this place!!!!

DAQ

My wife recently recovered and received physical therapy at Coldspring. Excellent staff and facility.

DragRacingJim

The therapy I received at Coldspring was top notch!! PT and OT therapists are wonderful!!!