Question 1

What is the care staff-to-resident ratio at Emerald Place during daytime and nighttime hours?

Accepted Answer

This varies according to our service points. RN/LPN/QMA and CNA's on floor at all times.

Question 2

What ongoing senior care training does the staff receive?

Accepted Answer

Our entire staff is trained on memory care, dementia/Alzheimer's, first aid and CPR, abuse and neglect, disaster/emergency training and infection control.

Question 3

What places are near Emerald Place or within walking distance for assisted living residents to enjoy?

Accepted Answer

Transportation within activities includes trips to the local grocery, Eastside Park, Dollar General, Walmart and restaurants

Question 4

How does Emerald Place keep residents' families informed about their loved ones?

Accepted Answer

Our staff is very transparent with our communication with residents and with our families. We have an open door policy where we believe to better our services by knowing things that need to be improved. Our families are very active at Emerald Place and we believe we are better for it! At this time we are sending daily emails, with direct phone calls about any changes in health of their loved ones or with any COVID policy changes.

Question 5

Describe the overall population of assisted living residents at Emerald Place. What is their average age? What are their favorite things to do?

Accepted Answer

Emerald Place has Independent living, assisted living, memory care and advanced life care all in the same community. Our current average age is 87, with some residents in their late 60's and few in their late 90's to early 100's.  We have a full time activities director and we have 5-6 activities planned daily. We typically have anywhere from 35-45 residents in our community.

Question 6

What transportation services does Emerald Place offer to assisted living residents?

Accepted Answer

Emerald offers day trip transportation during and for activities and when arranged, can take residents to and from their doctors appointments; Within 30 minutes from our community.

Question 7

What programs or activities does Emerald Place offer to enrich residents' well-being?

Accepted Answer

We have a full time activities director and we have 5-6 activities planned daily. Their favorite things to do are listening to live music, taking group trips to Walmart and out to eat, weekly Bingo, weekly beauty shop visits, spa days, word searches, crafts, book club and prayer group.

Question 8

What safety features or security measures does Emerald Place offer to assisted living residents?

Accepted Answer

Emerald has automatic lock doors with codes to enter and exit our building. We also have a Wonder-guard system to help keep some of our Memory Care residents safe. In each of our residents rooms you will find an integrated alarm system that will send a notification to our floor Nurse and Certified Nursing Assistance. If needed we can also provide alarm pendants, for those residents that might be a fall risk, at no additional cost.

Question 9

What makes the chef or dining program at Emerald Place exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

We have two chefs that make 3 home cooked meals daily. We have restaurant like dinning services where you pick your meals for the following day. Emerald has over 15 substitute items to chose from, if you do not like what is being served we will gladly sub it out. A few favorites are meatloaf with mashed potatoes and gravy,  Cooked ham with sweet potato casserole and fried chicken or shrimp with corn bread and green beans with onions and bacon. Yummy!

Question 10

If Emerald Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

We do accept furry family members! we have a fenced in courtyard and walking path outside our community.

Question 11

What safety features or security measures does Emerald Place provide to protect residents who wander?

Accepted Answer

Our staff will always try to redirect our residents. We get to know them and know their likes and dislikes. All doors have automatic locks with a Wander-guard system that will alert to resident and staff that they are too close to the outside doors.

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Frequently Asked Questions

What is the care staff-to-resident ratio at Emerald Place during daytime and nighttime hours?

What ongoing senior care training does the staff receive?

What places are near Emerald Place or within walking distance for assisted living residents to enjoy?

How does Emerald Place keep residents' families informed about their loved ones?

Describe the overall population of assisted living residents at Emerald Place. What is their average age? What are their favorite things to do?

What transportation services does Emerald Place offer to assisted living residents?

What programs or activities does Emerald Place offer to enrich residents' well-being?

What safety features or security measures does Emerald Place offer to assisted living residents?

What makes the chef or dining program at Emerald Place exceptional? What kind of menu can assisted living residents expect?

If Emerald Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?

What safety features or security measures does Emerald Place provide to protect residents who wander?

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