Sunrise of Flossmoor

Offers Assisted Living and Memory Care

28 Reviews
19715 Governors Highway, Flossmoor, IL 60422
Call (800) 385-2527
Sunrise of Flossmoor (800) 385-2527
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Reviews of Sunrise of Flossmoor

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Assisted Living Reviews for Sunrise of Flossmoor

February 10, 2020

By David

I visited this facility

The tour at Sunrise of Flossmoor wasn't as good as it could have been, because it wasn't the person in charge of tours giving it since she's not available. It's kind of a very disjointed tour because that person was somebody who normally doesn't do it. The facilities are very well-kept, it looked like an old Victorian hotel or mansion. But it could have probably been kept up better. Just some minor things like you could see where they're due for a good cleaning, or the dirt build up around the edges of walls and baseboards. So some attention needs to be paid to better cleaning.

Provider Response

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email us with your contact information so that we can reach out to you. Thank you, The Sunrise Team

September 21, 2018

By Mike

I visited this facility

We thought Sunrise of Flossmoor was very nice. There was nothing about it that we didn't like, just the location. The facility was clean and the staff appeared to be professional and very good. The amenities were what most offer, but it was a good facility.

November 20, 2017


I visited this facility

I went to Sunrise of Flossmoor. The experience was nice. I loved the place. The room was nice, clean, and a good size. The staff showed me some rooms for two people that were nice. We talked in the dining area, which was nice, too.

April 11, 2017

By Colleen271168

I visited this facility

Sunrise of Flossmoor was an older community. The public areas, like the dining area, the library, and the entertainment rooms, and the apartments were small. The people who worked there were fantastic. They had bingo, a movie night, and a margarita night and karaoke the night before we were there.

March 13, 2017

By Linda180474

I visited this facility

Sunrise of Flossmoor was very nice and seemed homier but only because of the way it was designed. They were very caring and very concerned. It was a small, good community that was very accommodating. The residents looked happy, clean, and cared for. It was a good visit.

March 08, 2017

By William008508

I visited this facility

We moved Mom in last Friday to Sunrise of Flossmoor. It was OK and looked fine. Mom requires high level of care. It’s well maintained and reminds me of a bed and breakfast.

January 10, 2017

By Anna001547

I am a friend or relative of a current/past resident

Sunrise of Flossmoor was beautiful. They were not as highly trained and were much more expensive than where I have my mom. They do some memory care exercises, and they have a social every day. They have wonderful meals; the food was very good. Their staff is not well trained. They are nice as they can be, but if you are paying that much for private care, then their staff needs to be trained in memory care.

January 05, 2017

By Deborah472275

I visited this facility

Sunrise of Flossmoor was gorgeous and would have been my first choice if it had been affordable. It was absolutely ideal for my parents, but we did not go because it’s a private pay. The staff was very friendly. The first young lady that dealt with us was standing in for the other lady who was running late. She was very good and explained a lot about what they had and the different scheduling. I liked the options that they had for meal time and the different areas that they had set up for visitors who wanted to have a private dinner or different things. Overall, it was really gorgeous and their outdoor area was very nice. The food looked very tasty, and the presentation was good.

November 28, 2016

By Alda467516

I visited this facility

Sunrise of Flossmoor was lovely. It had a lovely home spirit. The environment was lovely. They have bingo. The dining room was small.

November 05, 2016

By Wanda745366

I visited this facility

Sunrise of Flossmoor was really beautiful, but they just didn’t have an opening. What I liked about it was they had -- at least -- 4 aides. They did not use CNA’s, but they used aides and call them case managers. They help the patients with their showers and dressing if they need it. They have a kitchen area where they dine, and they can participate if that is what they like to such as help cook, but they cook the meals for them. They have rooms that are set up as private rooms or what they consider studios, and one-bedrooms, and then they also have companion rooms where 2 residents will share the same room, and the room was divided by a bathroom that sits in the middle. Then they had a sink area if they wanted to, which was more like a little kitchenette area. They had a refrigerator but didn’t have a stove. I do know that they were having activities when I was there. They were reading a book to them about something, and that was the only activity that I saw for the day, but they do more activities than just that. They have some set up like a typewriter, or it might have been a secretary, and if they wanted to try to type, they can just put their things on the typewriter. They have baby dolls like if somebody might go back into the mode of when they first had their baby. They also had craft things where they can pull them up the drawer and make things.

August 22, 2016

By Tameka883037

I visited this facility

I liked Sunrise of Flossmoor. The staff was friendly and knowledgeable. The grounds were well-kept and nice. The location was nice. The dining area was cozy. It looked like it would be a good community for people who didn't need skilled nursing.

January 14, 2016

By Veronica10

I visited this facility

Sunrise is absolutely beautiful and fabulous. The staff is excellent. The food was delicious, especially in the memory care unit. They have a lot of activities.

August 30, 2015

By Caring104019850

I visited this facility

I did visit Sunrise of Flossmor, and the visit was alright. The second time I didn't like it quite as much as the first time. The staff was OK, but we kind of got off on the wrong foot. I had set a firm appointment to bring my parents in, and then the sales person called me the night before and told me that she is not going to be there. I asked her if somebody else could give us a tour, and she didn’t want to do that. The next morning, somebody called me back, so we were able to tour. The person we toured with didn’t know much about the center, and that left a really bad taste in my mouth. The rooms are small. The dining room appeared to be OK. The place also had a slightly bad smell; it had a smell of urine which I didn’t pick up the first time I was there.

Provider Response

Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email Information (at) SunriseSeniorLiving (dot) com with further details so we may follow up. Thank you, Sunrise Team

March 02, 2015

By Caring102631950

I visited this facility

We visited Sunrise of Flossmoor. The young lady that gave me the tour did a wonderful job. She took her time, and she was very informative. Her supervisor wasn't there, but she did welcome me to come back and talk to her. She had been there for a number of years. She had showed me around the facility, and I thought it was well kept and well maintained. I was a looking for a place for my dad. I think the accommodations were very nice. I thought the one bedroom was small though. I didn't get too much information about the activities. I would recommend them. I would say one of their best features is the personal interaction of the staff.

February 09, 2015

By ep617

I visited this facility

We took a tour, on a Saturday afternoon. The facility is very homey and clean, the staff seemed very friendly and the residents appeared very content and well looked after. I was impressed by the fact that the residents have free will, yet still have someone to watch out for them and provide professional services as needed. What thought was really cool was that they are allowed a pet (quiet and well mannered I would imagine) there were also a couple cages with parakeets that gave it a very cheerful and warm atmosphere. There is limited availability for rooms, and the two were peeked into appeared a bit cramped. It's a bit on the high side, price wise, but then you get what you pay for. Overall it was a very pleasant experience and an option we have considered for our loved one.

January 26, 2015

By Vicky9

I visited this facility

I visited Sunrise of Flossmoor. I was very impressed with this place. The staff was very friendly. The one who toured me was very thorough and answered all my questions. It was a thorough tour, and it was very open. It didn't have a nursing home feel, and that's what I like about it. The residents were free to move about if they wanted to. I saw the rooms; they all looked very comfortable. They have single rooms and rooms where you share with someone, and all of them were nice and clean. It was a low-level building. It was a small community. There were only around 60 residents there. Their dining room was OK, but it was better than most of what I've seen before. Their menu items were very good. I was very impressed with this place. It is not too far away from my home. It is in a nice area, and they have beautiful landscaping, so when the weather gets nice, they can be outside.

November 26, 2014

By Deborah46

I visited this facility

The exterior of Sunrise at Flossmoor was gorgeous. It looked like a huge Victorian home, the grounds were lovely, it was wooded and shaded, and it had a large, outdoor porch for people to sit out in the summer and during nice weather. It was really beautiful. The interior was very, very nice. They had some nooks and alcoves for people to visit. They did have like a theater, a movie place, and different rooms for activities. If you wanted to take a walk-in spa bath, they have that. They had nurses and CNAs on the premises, and what I liked about this was they had the same caregivers for a certain number of people all the time, so that they will get familiar with the people and their needs. Then, they had a lovely dining area. What I didn't like was the layout of the rooms. They were very odd; they had a shared room capability, so there were two rooms and you share a bathroom and a kitchen area, and I didn't think this was amenable to most people. These rooms were very, very small with virtually no storage. I also did not like the director of marketing; I did not feel comfortable with her attitude. The pricing was a la carte; there was a base room price, and then you have to pay for everything you add.

July 31, 2014

By Caring90121150

I visited this facility

The people enjoy being at Sunrise of Flossmoor. We're pleasantly surprised with the level of professionalism and the cultures that were represented within the staff. They're excellent. A Caucasian woman was there and she has a very good understanding of what the needs were and things that were important. The grounds and the parking were excellent as well. There were lots of activities. There are plenty of games in the library or cafeteria area. I believe they also allow pets which is a plus for my mom. The room was very clean and well lit. They have variety of configurations such as rooms that have a washer and a dryer or a kitchenette. Spouses could share a room but they also had separate bedrooms for medical or other reasons.

July 25, 2014

By Caring89544850

I am a friend or relative of a resident

My mom and dad are both in assisted living at Sunrise. The staff is very nice. They do their best to make it a home-like setting. I think it is a very comfortable place. It's a very nice place for an Alzheimer's patient. There is a nice patio, and garden that they can go to whenever they want. It's very clean, and I think the residents get good care there. I think the security is very good.

June 28, 2012


I am a friend or relative of a resident

I thought the staff here showed a great deal of attention and care to the residents. I noticed that man, if not all the residents had a very favorable opinion of the staff at the facility. Many of the residents looked at the staff as friends and looked upon them fondly. Facility was kept very clean and organized. Activities were available to keep all the residents active, which i thought was crucial for elderly. The residences are beautiful and look are real comfortable. The staff was also very friendly towards visitors and did their best to answer any questions that you may have had. The staff, while helpful and caring towards the residence, did a great job with respecting their independence and dignity. The grounds of the facility were felt very safe and there was staff nearby to assist anyone if an emergency developed. This facility is particularly great for those with Alzheimer's and dementia. There is a specialized program here that includes a designated neighborhood within the community as well as engaging daily activities to foster emotional and physical well-being.
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Memory Care Reviews for Sunrise of Flossmoor

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Services and Amenities of Sunrise of Flossmoor

Dining options

  • Room Service For Meals
  • Dining Extra: All Day Dining


  • Resident Parking
  • Security Gate

Cleaning services

  • Laundry For Clothing

Health services

  • Nurse On Staff: Available During Business Hours


  • English


  • Resident Capacity: 62
  • Pets: Small Pets


  • State Licenses: 5101230
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About Sunrise of Flossmoor

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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