My dad is now at Orchard Park. Actually, I haven't been very happy with them. They have a lot of hidden charges that they weren't upfront about. First of all, he said that it was $3,299 and the website said $2,995 or something like that amount, so he agreed to do the $3,000. Then when I got ready to sign the contract, all of a sudden there's a $1,400 care fee and a $1,500 community fee. He waived that, but I'm just saying I'm not very happy with them, so my dad is moving out of there and back home. In fairness to him, I was out of town, so I had to find a place quickly for my dad. We didn't have a chance to sit down and do a face-to-face, but I talked to him a couple of times and he told me what the fees were and that he would take the $3,000 instead of the $3,299 and then all of the sudden this other stuff came up, so I wasn't very happy with that. Then all of the sudden, yesterday, he tells me, "Oh, you've been paying for level three and he should have only been level one."
I never saw the room because of COVID, but the staff is very friendly; not super efficient, but friendly. I just saw right outside the door of the lobby and it looked very nice. It looked clean. I don't have any issues with that. They said they did have activities, but my dad he is just not a very social person, so I don't think those kinds of things really appeal to him. The outside looks very nice. The facility isn't the problem, I think it's who's running it. It's more the financial part of it that I have an issue with, and them just not being clear about all the costs and fees upfront.
Orchard Park Clearlake, CA
Offers Assisted Living and Memory Care
6 Reviews
14789 Burns Valley Rd, Clearlake, CA 95422
Call
(800) 385-2527
Reviews of Orchard Park
Assisted Living Reviews for Orchard Park
September 17, 2020
I am a friend or relative of a current/past resident
October 01, 2018
I am/was a resident of this facility
I'm living in Brookdale Clearlake. It's wonderful. I feel like I'm a queen here when I'm waited on. It is clean, it smells good, and it's very comfortable. The food can be good, but it can be bad too. Most of the time, the food is very likable. The preparation is exactly what you would do at home; it's very good. They have all kinds of activities. I'm mostly a card player and I love that. They're just wonderful; I have no complaints. The staff members are wonderful. The only thing is that there is very little shortage. We don't have to participate in what they have, but if you do there are activities there. The activities are very good and the value is OK too.
January 26, 2017
I am/was a resident of this facility
My father was originally in Brookdale Clearlake. They didn’t do any activities, so he just kind of wandered around by himself. He was sharing a small, crowded room with another gentleman, and it was very expensive. The couple of workers that I met and dealt with seemed to be very nice, but they just didn’t seem to pay too much attention to the clients. The facility seemed to be clean. The memory care part of the facility was small, and they were never allowed to go outdoors, which I had a real problem with.
January 29, 2016
I am a friend or relative of a resident
The staff at Brookdale Clearlake were fantastic during my visit. They invited mom, and I for lunch together with the residents. Mom really enjoyed it. They were very positive, and they welcomed her. That made her very happy. You can bring in your own furniture into your room. I know one lady brought her own piano because it meant so much to her. For me, that was really great. The entire facility was very well done. In fact, all residents seemed to be very happy.
September 29, 2013
I visited this facility
Emeritus at Orchard Park was a beautiful, one-storey facility. I met a couple of staff members and they were really good and very caring. The price was good too. It was very nice and we enjoyed the tour but it was too far from the family.
May 29, 2012
I am a friend or relative of a resident
A very quiet orchard. The facility was top quality and the care takers where amazing to work with. The surrounding area is very quiet and it is very close to the lake so we could take my grandma out on walks. It is very close to the nearby hospital in case anything happens as well. The staff was caring and loving and did excellent work. The dining room was the most impressive room in the facility, everything was kept in great shape.
Costs for Orchard Park
Services and Amenities of Orchard Park
Costs
- Entry Fee
- Fee Structure Extra: Al Is Rent + Care/Mc Is All Inclusive/$1500 Community Fee
- Assisted Living Starting At: $2995/month
- Memory Care Starting At: $5500/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 56
- Minimum Age: 65
- Pets: Small Pets Allowed
Licenses
- State Licenses: 176803518
About Orchard Park
Orchard Park Senior Living is an Assisted Living & Memory Care Community of Excellence. Our friendly, dedicated team members embrace a heart for service and a passion for living. We strive to always be kind, serve others with joy, inspire respect, live with honor and continuously improve. We believe each individual is a living treasure of unequaled importance.
Built on the foundation that each individual has unique life experiences that contribute to a unique journey through progressive forms of dementia and memory loss, the Journeys Memory Care neighborhood at Orchard Park is a research-based program of care and services designed specifically to help individuals and care givers manage the often challenging task of living with dementia.
Points of Excellence:
- Consistency of Team Members
- Local Management and Team Members
- Individualized Care Plans
- Customized Dining Options
- Medication Management
- Incontinence Support
- Short-Term Respite Care
- Hospice/Palliative Care
- Private and Companion Suites
- Care Giver Support
- Dementia-Specific Training
- Memory Care: Life Journeys Programming
As the premier senior living in Lake County, Orchard Park maintains the tradition of excellence and service that has set the community apart as a “provider of choice” for nearly two decades. Individualized attention to residents, flexible care plan options and a commitment to aging-in-place care are at the heart of this long-standing tradition
What Makes Us Special
Located just minutes away from the beautiful shores of Clearlake, California, our community has enjoyed decades of serving seniors while providing support to cherished loved ones. We take great pride in being an integral part of the local Clearlake community. Carefully designed spaces with attention to home-like details create a charming, yet vibrant lifestyle, with countless opportunities for meaningful engagement.
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