My mother’s caregiver was fantastic. Angelina was always there making sure she did not fall. She was always willing and ready to assist. She also assisted Mom with therapy- walking with her, helping her shower, go to bathroom and making meals. She also helped with light housekeeping duties. Angelina had a great personality. I felt at ease with her being there.
Right at Home Brenham, TX
Offers Home Care
9 Reviews
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(979) 401-2057
Reviews of Right at Home Brenham, TX
Home Care Reviews for Right at Home Brenham, TX
March 13, 2021
I am a past client of this provider
July 14, 2020
Other
Our family were made promises that the company could not follow through with. We would not have staff show up, and would not get a call or a notification, and then be forced to find care for my parent at the last minute. We were then given a 4 day notice that the company was going to increase the hourly rate, even though their own paperwork stated they would have to to give a 30 day notice. Their reasoning was to help make it easier to staff, but they didn't increase the in home staffs pay.
Provider Response
Thank you for letting us know about your experience. We work very hard to make sure that we do serve these very very rural and hard to serve areas. We did inform you that we could not possibly guarantee coverage for your case in this area when we started. Upon reviewing the schedule and notes it does look like we did not perform as well as we would have liked to perform in this situation and did make changes to our policies and training to prevent this in the future. We did discuss raising rates but we never changed our billing to you the entire time we worked together. We did not increase the staff pay because we did not invoice you more. Thank you again for letting us know about your experience so we can continue to improve our service. Edwin, Owner.
December 28, 2016
I am a current client of this provider
I enjoy the company of the caretakers, and the office service personnel are so courteous and helpful. I'd recommend Right at Home to anyone!
December 14, 2016
I am a current client of this provider
We love both of our helpers. We hope they’ll stay on.
July 29, 2016
I am a past client of this provider
The care my dad received was great. Our biggest frustration is on the administrative side.After 3 months, my sister still can't get his claims submitted to our insurance for reimbursement. Very frustrating, that's why the lower rating, 2.
May 10, 2016
I am a current client of this provider
Excellent service. I was very happy with the young lady who came to my house. Her service really help me and will recommend you to anyone.
May 10, 2016
I am a current client of this provider
Helped a lot, willing to do everything asked, on time and pleasant.
January 28, 2016
I am a current client of this provider
Both women from right at Home Yolene and Sheila were very thoughtful and careful with my sister. Also, they both exceeded kindness and gentleness toward her. I am more than pleased to write their recommendation. Right at Home is wonderful.
October 20, 2015
I interviewed this provider
I considered this agency for care for my aunt who suffers from Alzheimer's Disease. They were very kind and compassionate during a tough process for my family. Ultimately, we were unable to keep her in her home, but if we were then we would have been very glad to have worked with these folks.
About Right at Home Brenham, TX
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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