
Right at Home Brenham, TX
Offers Home Care
Reviews of Right at Home Brenham, TX
Home Care Reviews for Right at Home Brenham, TX
March 13, 2021
I am a past client of this provider
July 14, 2020
Other
Provider Response
Thank you for letting us know about your experience. We work very hard to make sure that we do serve these very very rural and hard to serve areas. We did inform you that we could not possibly guarantee coverage for your case in this area when we started. Upon reviewing the schedule and notes it does look like we did not perform as well as we would have liked to perform in this situation and did make changes to our policies and training to prevent this in the future. We did discuss raising rates but we never changed our billing to you the entire time we worked together. We did not increase the staff pay because we did not invoice you more. Thank you again for letting us know about your experience so we can continue to improve our service. Edwin, Owner.
December 28, 2016
I am a current client of this provider
December 14, 2016
I am a current client of this provider
July 29, 2016
I am a past client of this provider
May 10, 2016
I am a current client of this provider
May 10, 2016
I am a current client of this provider
January 28, 2016
I am a current client of this provider
October 20, 2015
I interviewed this provider
About Right at Home Brenham, TX
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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