New Horizons In-Home Care Florence, OR

Mary W_74

They help with bathing and cleaning. We have a lot of cancellations from the caregivers.

Josephine F_3

She is always helping me with whatever she can. My caregiver is excellent.

Rebecca C_9

The agency could've made my life easier by finding someone to fill in the shifts and providing reliable and stable help. I would like to see them improve their ability to fill in the shifts and communicate promptly.

Patricia H_53

My caregiver is a real pleasure, and she is fantastic. I like my caregiver I received.

Rebecca F_7

The caregivers do what needs to be done, things that I can no longer do. I like the agency's ability to pick someone that fits well with the patient.

Robert C_74

They help clean and with meals if I need them. My caregivers are great.

Anonymous_1741622820

It has been very effective and I appreciate it. It would be very helpful to have help with clearing off my front deck. That would help keep the deck safer.

Peggy D_11

She is always happy and in a good mood. I think the girl I have is very good.

Cindy L_9

When it works, it's 100%. When it doesn't, it doesn't. I have a caregiver currently come in once a week for 4 hours, and I have more hours available. Because I feel comfortable with this caregiver, I'll probably get more hours from her. They could improve the communications between the Eugene and Florence offices.

Robert K_46

They have helped us during a time of crisis. They enabled my wife to get out of the house, and they saved our quality of life. They send qualified, compassionate caregivers.

Nigel C

It is better than nothing, but I'm not sure the caregiver knows what to do. They need to have someone answering the phones. Someone called off, and they called when I was sleeping. I was surprised when I woke up and found them here.

Linda T_35

The caregiver is a God-send to me. I didn't realize how much help I needed. I like my caregiver. Sometimes the company policies are a little too inflexible about hours.

Lubov R

I depend on the caregivers, they make my life much easier. The caregivers are very good for me.

Alice V_2

Without caregivers there she wouldn't be able to stay home. They could be better at communication.

Peter F_8

Tony does a good job, and we look forward to him. I can call them and change the schedule anytime I want.

Anonymous_1733839152

The client has Dementia, the caregiver is in tune to what he is feeling, saying and doing. He is good relating with the client, which is helpful. He also helps me around the house. The agency needs to improve on communication. We have had some problems with their communication between them and the caregiver we have.

Daniel L_10

When I need something done, the caregivers take care of it. They take care of everything I need. The caregivers and everyone in the office have been really good to me.

Lisa C_37

The caregivers are on time. They move heavy things for me. I like the caregiver.

Larry T_12

The benefits are too numerous to describe. I just appreciate the outstanding care. They provide excellent care to their clients.

Anonymous_1731335350

The caregivers help me with heavy lifting. Sometimes I have a hard time walking, so they help me with things that involve walking. The agency could improve their communication.

Michael F_23

His caregiver is amazing, but trying to find help when the caregiver is out has been difficult for them. I like that most caregivers are really caring. They are great with patients. I like how the caregivers treat their patients.

Amber R_1

I want them to let me know who is coming. They are a good fit, and I always have a good time.

Jody M_1

Everything they do makes things easier. I like the caregivers they give me.

Peggy M_17

They help with my care and help me with my PT. I like that everyone is good at what they do.

Shawn B_6

They check up a lot to see if things are going smoothly. They took a lot of complications out of the state program.

Anonymous_1724417802

It allows me to exist without hurting myself further. They could be more organized.

Teresa R_5

There are so many things I can't do, and my house keeper has been so helpful. They are just on top of things and provided the best housekeeper, and she has been a blessing.

Anonymous_1721128095

They could have more of a personality and better attitude. The caregivers could get more things done.

Terry D_17

He has gotten so much better since he got consistent caregiving. I think they are excellent. I think they are very responsive to each of the client's needs.

Peggy S_12

They help me with housework, and they drive me places. The caregivers work with you and are respectful and likable.

Janice S_21

They provide us with respite care. I like that they work with us for scheduling.

Garrett M_1

They need to completely start over and revamp their way of doing things. I would like to see them have better planning for workers to go out in the field. Not leave the client ignored.

ColleenUnknown

It was better before they cut his hours. Now nothing is getting done. It was a lot more convenient when he had more hours. Twelve is not enough hours. I like that they can do a lot of different things. They can do dishes and laundry as well as helping him move around and cleaning him up. It is nice that I do not have to do a lot of these tasks anymore. Before we had care, I was the one doing everything.

Teddy

I believe that the agency has been able to match me with the perfect person for my needs. Shannon is friendly and efficient,on time, presentable, and does what is needed in a timely fashion. I do feel blessed. Thank you New Horizons.

Richard S_56

They interact with him. They are very helpful.

Georgia Carol R

They help the most with cleaning. I would recommend them because the girls that come are nice.

James K_22

The three times that someone showed up, they didn't tell me. They need to communicate with me. They need more people. They don't have people to come and fill the need.

Cathy L_4

They help the most by writing everything down, as my worker has a book, and she writes down everything I ask her to write down. I would recommend them because so far everything has gone without a hitch and my biggest concern is the pay date.

Anonymous_7627

The overall service has been helpful. I like that she fixes my meals. Sometimes they do not let you know and communicate with them.

John F_25

I rely on it heavily, my caregiver saved my life when I was choking. They're there they fallow up on loose ends and don't get distracted with what they need to do.

Frank W_11

It helps me do things that I can't do without help. I would recommend them.

Ranaee T

She takes care of the kitchen. I'm very happy with Kim, my caregiver.

Claudia A_1

They help me by just being concerned. The caregiver I have now is concerned about me. I have an excellent caregiver.

Theresa R_7

They have provided care for Mom and that gives me a break. They are easy to work with.

Ronald C_9

I would only them to come 1 day a week. They are good enough for me.

Gary F_12

They give me more time to spend with my husband. I really value that. They are really efficient and very well-mannered. They are really decent people. They are really helpful too. They always try to fill any cancellations.

Jerry C_16

They have helped me the most by doing household chores for me that I can't do. I like that they are on time and let me know if someone can't make it.

Ocean M

The caregiver helped me with washing dishes. I like the agency because the caregiver is on time.

Doni B

They help me do things that I can no longer do. The caregivers are consistent at showing up and doing their job.

Charles K_15

It relieves me as a wife and caregiver of the stress of trying to do it all myself. They are also teaching me certain things when it is time for them to take over. I am learning that I need to let go and let them take over, and I help them when they need it. They are great. I love that the three people who come here right now are so giving and loving. They are patient.

Jonathan C_2

They have not done anything to be negative, they are on time and they do their job. I like the flexibility.

Doris K_3

I look forward to them coming. They have always been on time, and they have never, not shown up.

Leona R_1

I'm lucky to get even half of the hours I'm scheduled, and I'd really like them to follow the list they have of the things I need done while they are here. They need to hire better employees and have better management in general. I had one good caregiver, so not sure if most of the caregivers are bad or just the ones they send me usually, but it's hard to recommend them.

Barbara H_50

They are available for my wife and help around the house. The aide Kathy is nice and energetic.

Marcia M_6

The provider could be better trained for the job to help me more. I would like to see communication improved.

Andrea

We have selected in-home care, the New Horizons In-Home Care - Florence, OR. The experience is positive. I have a very caring young woman who comes in. She's very good. In general, they help around the home. They are helping us both. They do some cleaning up and they run errands. My husband doesn't need a lot of difficult assistance, just having them here to help out with things. Right now, we just need them probably once a month. As time goes on, we'll need them more, but right now, we're just trying things out and see how we do. I would say it was positive. The coordinator came out and spent time with us going over our needs and explaining everything they could do. I had to call her to change the time on something, and she was immediately responsive and answered the phone, and she did that, she changed everything as I needed it. It's very positive. They're very good. I would recommend them. They'll supply more and more care and what I need. They're very flexible, they work with you and they're very caring.

Tashamiaa

I am so grateful & blessed for the amazing in home care I have been receiving for 3 years now. Thank you

Anonymous_4582

They go and do errands for me. I like the prompt and courteous business.

Melody W_1

They have helped me in several ways. They give me rides and are there for me. I like the people working and coming in to help me.

Deborah W_12

The agency keeps in contact with me. I like this agency because they always get someone to replace a caregiver.

Devlin S

It has been amazing and such a big help. When I applied they were right on it, they made sure my son was approved, they got him in, and got the care provider I requested to work for him.

Anonymous_6226

I absolutely need the help. I live alone, so I needed someone to help me get the care I need. Things are fine. I was able to get out of the hospital with their help.

Anonymous_6222

She did not have them very long but it was good. They seemed to be very clear about what was happening and they were professional.

Frank M_20

They helped with fixing breakfast and helping my wife get changed in the morning. They would watch my wife if I needed to go somewhere. They would shampoo her hair. I like that most of the caregivers who came were well trained.

Mark P_9

The care has helped me a great deal with my disability. I can't get around much anymore. I like the staff and the people. They are really caring.

Jack C_8

They have provided me with a caregiver and stuff. I have the same person each time. Usually, there is always someone available.

Judy K_15

I like that they do the dishes and clean the bathroom and change my sheets. I like that they help me do the things I can't do.

Nancy S_42

We have a caregiver here 8 hours a day, 4 days a week so I can get the work done that I need to. The people they send out here have been very helpful.

Anonymous_5472

The services do a lot for me. The caregivers cook for me. This agency is nice for me because I like to be around people. I get to have the company of caregivers.

Anonymous_5425

They need to get their act together. The different offices need to work together.

Clifford F_1

They help us a lot with our dishes. They help with our laundry. I would like them to train everyone to give baths.

Wende J

I'm disabled so the services are very helpful. The services have been good for me.

Rhonda M_6

It has helped me completely and still does all the time. I like that everyone has been very helpful and always willing to do everything I have ever needed.

Anonymous_4681

I feel at ease when they are here for the 6 hours a week so that I can go to town and get some errands done. They come in and get the job done with my wife while I'm gone.

Anonymous_4695

They do all my odds and ends, like shampooing the carpet. They are convenient and local.

Gordon VA P

They are helpful by just being there for me. I think everything has been going reasonably well. They have been pretty reliable.

Richard A_15

My wife died a few years ago and the caregiver has been very good to me as far as cooking and cleaning. I like my caregiver, she has become a good friend. She takes out my trash and is very good about helping me clean up.