Right at Home of Wake County

Offers Home Care

27 Reviews
Call (919) 849-8622
Right at Home of Wake County (919) 849-8622
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Reviews of Right at Home of Wake County

27 Reviews Write a review

Home Care Reviews for Right at Home of Wake County

March 08, 2019

By Sue M_5

I am a current client of this provider

It allows me to continue doing my job. It allows me the freedom to do regular house hold chores. I think the caregivers are very caring. If they notice any little thing, they voluntarily contact the nurse and have her come out if they have a question. They do that with things as simple as a skin rash, which prevents us from going to the doctors. Everyone is extremely nice.

March 01, 2019

By Pam G_1

I am a current client of this provider

They allow him to live independently. They are very reliable and they go overboard trying to make sure all our needs are met.

April 18, 2017

By Brenda J.801511

I am a current client of this provider

We are using Right At Home for my mother-in-law. They help her shower and get dressed and do light housekeeping once a week. I think they are rather expensive and can improve on interacting more with the clients. However, they are very punctual, clean up, and are very good. I will recommend them, but I think the price is very high.

January 06, 2017

By Patricia176342

I am a current client of this provider

We are using Right at Home. I was able to speak with the manager at the beginning, and I was very impressed with the fact that they have 24-hour service. If the caregiver didn't show up, there's bak up. I felt that it was safe, and the girl assured me that everything is going to be fine; that's what I needed. So far, it's been true. The first caregiver wasn't a match for my mom, but the second one was fabulous, and I would keep her forever if I could. My mother has been safe, happy, loved, and everything I need her to be while I work. They make every effort to meet your needs.

November 02, 2016

By Betsy811150

I am a past client of this provider

My dad had caregivers from Right At Home for a while, and we were very happy with them. Everything was professional and good. We're pleased with them when we used them. We had lots of different caregivers, and they were professional.

September 14, 2016

By Client 05

I am a past client of this provider

I chose Right at Home because of proximity and the cost factor. It was for an escort service because I was having cataract surgery. The caregiver was excellent. She was gracious, she talked to me and was interested in the procedure. She was really concerned about me. They were really very good. I had 3 agencies call as far as service, and out of the 3 Right at Home was the most inexpensive.

August 23, 2016

By Debbie566677

I am a current client of this provider

We are using Right at Home of Wake County for my loved one. We were able to get a caregiver match the day after we hired them. It is very fast. My mother lives with me, but I work during the day and I cannot bring her to doctor’s appointments. I need CNAs to go with her, so they can listen, pay attention, and understand what is going on. They drive her to the doctor’s appointment, go in with her, and hear what the doctor has to say. My mother does not remember things. We have several different caregivers, and they are all very personable. They put my mother at ease, are caring, are always on time, and come when I need them.

June 17, 2016

By Anonymous504825

I am a past client of this provider

We only used Right at Home for a week, but they were excellent. We really enjoyed their service. They provided overnight caregivers. The CNAs were very good and made my father comfortable. I would recommend them to others. They help transition through hard times in life. The caregivers were very professional and very on time.

February 25, 2016

By Peter Horst

I am a current client of this provider

First-rate in every way.

February 02, 2016

By Bruce Penwell

I am a past client of this provider

Phone calls to you were always promptly answered and given attention.

January 29, 2016

By Eleanor18

I am a current client of this provider

I have Right at Home with me. Their rates are not as wgood as some, but they were able to give me somebody from my neighborhood who could cook. The ethics of Right at Home are about the same as everybody's. They are very friendly. They gave me a loaf of bread for Christmas, and all sorts of nice things. They found me two different people, they always have my convenience in mind when it comes to scheduling people to come, and so on.

January 29, 2016

By Theresa Ascenzo

I am a current client of this provider

She is a good person to be with. She does what I want to be done. She is on time in the morning. Takes me shopping and to doctors appointments. Nice to have someone to talk with.

December 30, 2015

By Reviewer27

I am a current client of this provider

RAH staff are kind and caring. Service is adequate for our needs and executed well.

October 28, 2015

By Ed41

I am a past client of this provider

We had quite a positive experience with Right at Home. The care was excellent. I hired them basically for transportation, shopping for food, and light housekeeping because my brother had been basically incapacitated for the last 10 years. He had a heart disease, and we had a very good experience; the lady was wonderful. They billed on a credit card and were very consistent with the services that they provided for my requests. Everything worked smoothly and the coordinator was extremely helpful.

August 31, 2015

By Conscientious Son

I interviewed this provider

I'm very sorry to say that we had a difficult experience with the mgmt of Right At Home. Our caregiver was wonderful, but when she was going to be away, we weren't notified that there would be a change in caregivers. The "fill in" caregivers weren't making sure my dad took his medications or changing his bandages after a recent injury. They also didn't keep the kitchen and bathroom clean. Upon discussing this with upper management in a professional manner, they discontinued their services immediately with out giving us a chance to find new caregivers.

Provider Response

At Right at Home of Wake County, our goal is to improve the quality of life for those we serve. We pride ourselves on the impeccable service we strive to provide each of our valued clients and our highly trained caregivers. We build custom care plans with the families of our clients and work closely with the families to notify of any change in condition or alterations in the custom care plan to best fit your loved one. If any of our clients or their loved ones feel we are not exceeding expectations in care, we welcome them to contact us so that we can correct any issues that may have arisen.

We are glad that you enjoyed the attentive care from our caregivers. In the rare event that a caregiver falls ill or is unable to make it to a client’s home when scheduled, we do our best to arrange for a capable caregiver to arrive in a reasonable time to assure that your loved ones are cared for. The safety of your loved one is our top priority. Right at Home is your trusted home care provider in Wake County and the surrounding areas.

May 17, 2015

By Caring105593950

I am a current client of this provider

I talked with the people at Right at Home, and I was very impressed with them. The care and services are excellent, and the caregiver is wonderful. They're very efficient; I have no problem. We've been using them for four weeks now.

June 01, 2013

By bethecs

I am a current client of this provider

I called this service at 6:15 of a holiday weekend needing someone to cover nights with a very sick mother. I got the owner and he had a wonderful woman "Barbara" at our home within 2 hours. She spent three nights watching and taking care of my Mom during the nights. They were also able to get two other caregivers to cover the rest of that weekend. They came through with great people on very short notice. Would recommend them 100%. Fantastic staff and caregivers.....

May 29, 2013

By Michelle19

I am a current client of this provider

Great job! Thanks for everything!

May 24, 2013

By Mary68065250

I am a current client of this provider

The service from veronica has been fantastic. A++!!
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About Right at Home of Wake County


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home of Wake County

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