Right at Home Lower of Manhattan, NY

Offers Home Care

67 Reviews
Call (646) 603-1385
Right at Home Lower of Manhattan, NY (646) 603-1385
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Reviews of Right at Home Lower of Manhattan, NY

67 Reviews Write a review

Home Care Reviews for Right at Home Lower of Manhattan, NY

May 25, 2021

By Rosemarie

I am a current client of this provider

My uncle and his partner have people coming in from Right at Home Lower of Manhattan, and they are very happy with them. They are doing a wonderful job. They are the only good ones that we have ever used. The are expensive, but they are worth the money. They spent the day with them, and they let me know that my uncle was not happy with one of them. I called them. She switched and we got a wonderful new guy. I cannot complain. He helps with whatever they need. My Uncle's partner of 54 years just got out of rehabilitation because he had an embolism on his lung and they are helping out with him too. They just add on the cost, so instead of $32 an hour, now it is $40 an hour. That is not bad. All around, they have been wonderful, and it has been over a month now. I communicate with Joy and she's wonderful. I just call or send an email and she responds right away. The people that they hire, more or less, speak English, so there are no language barriers. The caregivers are very nice, very patient, and wonderful. With two of them, I have been to doctor's visits and all went well.

May 17, 2021

By Rosemarie B_2

I am a current client of this provider

They've made my life easier by giving my time to go to work and I don't have to run out of work earlier than I'm supposed to. I would tell a friend that they're very trustworthy people that show up on time. If they have to stay five or ten minutes later it's no big deal.

May 10, 2021

By Alan L

I am a current client of this provider

They are responsive and they give me advice. They were very responsive to requests. They bring problems to my attention.

April 23, 2021

By Elaine M_6

I am a past client of this provider

It was not enough hours for his home care. The aide they ended up with was respectful.

April 20, 2021

By Leonard M

I am a current client of this provider

They should know how to get me out of bed and into my exercise routine. It is all according to who they send to me. The caregivers are average sometimes. I have had some excellent caregivers as well. I have not had any very poor caregivers.

April 08, 2021

By Colleen K_2

I am a current client of this provider

My apartment gets clean. She cleans and dries my laundry. They could provide me with more hours.

March 17, 2021

By Doris J_3

I am a current client of this provider

They have helped Mildred the most because they have supported her during the pandemic. I would tell a friend that they are personable.

March 08, 2021

By Anonymous_4591

I am a current client of this provider

I was told that they could provide certain services that the caregivers did not want to provide them. The person that comes to my home does not always know what to expect. It would be good for them to know what my needs are when they come.

March 04, 2021

By Elizabeth M_24

I am a current client of this provider

They worked with me to find a date and time that Adela could come. They were really responsive and friendly. I got lucky, this one is the best. My caregiver helped me organize my apartment so it was safer for me. She did things with out being asked.

February 23, 2021

By Joann D_1

I am a current client of this provider

They have helped me the most by helping me to get my strength back and my sense of independence. I like that the people show up on time. They are genuine and caring. They take care of all of my needs.

February 18, 2021

By John S_54

I am a current client of this provider

I appreciate the little stuff. Hullen walks with me and keeps his arm out to catch me if I lose my balance. I am extremely grateful for him always being there. They are always checking up on us and they take care of the problems we take to them.

February 04, 2021

By Tesfaye A

I am a current client of this provider

They make me feel relaxed that he is in good hands. They care and they send people full time.

February 04, 2021

By Natalie B_3

I am a current client of this provider

She only came one time and she was late. They need to be here when they are supposed to be here so I can go to work. I need reliability. I would like them to have better consistency when they are supposed to show up and let us know that they caregiver is not coming sooner.

Provider Response

Thank you for your feedback. As a backup care provider, we work very hard to staff last minute cases, knowing how important it is to have a caregiver when your regular plan of care is not available. We apologize and are truly sorry to hear our caregiver did not meet your expectations. The day of care there was that terrible snowstorm in Manhattan and the caregiver thought she would be able travel not realizing how bad the weather was and that the MTA had canceled main routes. We truly apologize for the inconvenience this has caused you. We hope to meet your expectations next time.

January 25, 2021

By Anita L_4

I am a current client of this provider

They have helped me to get back up on my feet by showering me and getting me dressed. I would like for the women to have more initiative in doing their job.

January 08, 2021

By Anonymous_4424

I am a past client of this provider

It was very helpful. The caregiver came at a time when my mother needed to administer new medication, and it was helpful to have someone else there. The lady they sent down was really good with seniors.

January 08, 2021

By Jennifer B_17

I am a current client of this provider

Her situation is complicated, but they've been fantastic. It's helped with logistics. My siblings and I all work full time, so we can't be around her. We needed the help. They've been extremely responsive and really helpful. They're really easy to get in touch with.

December 22, 2020

By Hariett D

I am a past client of this provider

They could have aides available where I live to make things easier for me and for them. I liked that the aides were very attentive.

December 14, 2020

By Anonymous_4376

I am a current client of this provider

They talk to me. I like talking to them.

December 08, 2020

By Michael M_50

I am a current client of this provider

The only thing we have them do is clean up my husband, he is bed ridden. I cannot do it because to change a diaper I have to wrench my back. Every person who has been sent has been wonderful and knowledgeable. I could not ask for better assistance.

November 12, 2020

By Beatrice R_1

I am a current client of this provider

It makes all the difference. They do what I can't or have great difficulty doing myself. I like that I can communicate with the people.

October 28, 2020

By Raymond G_2

I am a current client of this provider

They have great communication with my wife to give her interaction. I like that they are on time which was a requirement of mine.

October 20, 2020

By Margaret B_19

I am a current client of this provider

The caregivers come and they go right to work. They are very thorough and do things I cannot do for myself. The agency sends me professionals and I like the caregivers very much.

October 13, 2020

By America & George S

I am a current client of this provider

I feel like it doesn't fall on the caregiver, it is more of a timing issue. Since we have signed on with Right at Home, whenever the caregiver is available to come everything is fine. When the people are not here it is when my grandparents need the most help. It would be helpful to have some kind of email or packet that says what service the attendant does or doesn't do. We are still on a learning curve.

April 16, 2020

By Michelle

I am a current client of this provider

Nivia is wonderful. Thank you Tracey for always helping me!

March 12, 2020

By Wylie W

I am a past client of this provider

They brought me home from the hospital. They were on time and helped me with getting home.

March 09, 2020

By Gloria H_5

I am a current client of this provider

For what I do they take me down to the hospital and they help me with walking. I haven't had much of it and it seems alright.

February 11, 2020

By Betty T_6

I am a past client of this provider

I get up and can walk, though it is painful. I go different to places, but it is awkward, and I can't clean well. The lady that came is good at her job. I don't understand why I couldn't get it more. The lady that came was very good at doing her work.

November 14, 2019

By Gertrud K_1

I am a current client of this provider

I relate to the owner of the place. They didn't send very good of people, but that has gotten better.

October 30, 2019

By Francis L

I am a current client of this provider

They have been good. The problem is the aides that they have. The aides are on their phone too much. The agency is good, but I had an aide that came to my house and worked well with my loved one but left the house early and called me last minute with no explanations and then didn't come back. She cleaned and did everything well, but she would do her personal things while she was here.

October 21, 2019

By Anonymous_2576

I am a current client of this provider

They help me with cooking and cleaning. They are very professional, and it is easy to understand how they arrange things. The billing is quite efficient.

October 09, 2019

By Helen G_9

I am a current client of this provider

They take care of my mother very well. They bathe, feed, and accompany her outside with others. I appreciate that anytime I need to call them, they are quick to respond to my questions or requests.

June 20, 2019

By lkaiese

I am a past client of this provider

Right at Home provided excellent caregiver service for my mother-in-law. The owners Joyce and Albert are very professional and caring and were extremely understandable with my family's needs. They provided service when an emergency put us in a situation where we needed 24/7 care for my 91 year-old mother in law. The caregivers came in and put us at ease immediately. They were extremely professional and caring women. They were experienced in overseeing my mother-in-law's medication, personal hygiene, preparing meals and the upkeep of the home. I wholeheartedly recommend Right at Home.

November 01, 2018

By Dr. Mika L

I am a current client of this provider

Joyce and Albert are simply outstanding caregivers. They show real dedication to their mission. When my elderly mother fell, at night, they shepherded her through her ER experience, took her home, made themselves available through the night, and arranged for excellent follow up care. All-in-all, very confidence inspiring. They are well organized, professional, and efficient. If you looking for elder care, this is your team.

October 27, 2018

By OtisM

I am a past client of this provider

The caregivers that Right at Home of Lower Manhattan provided my Mom who suffers from dementia were always kind, compassionate and knew how to anticipate my Mom's needs. My Mom thought the caregivers were wonderful. They were attentive to her and also assisted in taking care of her beloved beagle, Charley. The office staff regularly communicated with me giving me updates on my Mom's situation, making suggestions and asked for my feedback. The staff and caregivers went above and beyond when my Mon's medication ran low, they contacted the appropriate people and made sure she got what is needed. Since I live out of state and my mom lived alone in midtown Manhattan it was a significant source of comfort for me to know that she had a caring and compassion support system from Right at Home. Right at Home of Lower Manhattan also helped smooth the transition of my Mom to an assisted living facility community closer to me when that need became apparent.

August 21, 2018

By Lisa

I am a current client of this provider

Not only is Aicha a wonderful caregiver, both patient and kind but she is also a joy to have around. Our mother is the beneficiary of her excellent Moroccan cooking, many interesting conversations, as well as brushing up our French language skills. Our family is very fortunate to have found Aicha through Right at Home of Lower Manhattan.

July 31, 2018

By Donna

I am a current client of this provider

Iyauna from Right at Home of Lower Manhattan is amazing! She continues to be extremely patient and helpful with light housekeeping duties to my 82-year old mother who absolutely loves her. Iyauna is a jewel and I am so pleased with her level of professionalism and outstanding work ethic.

July 01, 2018

By Joannewyork

I am a past client of this provider

I found the agency and the principals of this agency to be extremely honest and forthright and caring. They provided care for a family member and worked with myself and the geriatric care manager to make sure my relative always had the appropriate care. I always had an honest and open relationship with the caregivers who arrived on time and took appropriate care of my relative, including doctor's appts, senior center activities, meal preparation and so on. This agency is a pleasure to work with.

June 15, 2018

By Elizabeth

I am a current client of this provider

Roseann was an amazing caregiver. She is very motivational and inspiring. She works very well with others.

April 02, 2018

By chezmargie

I am a past client of this provider

I turned to Right at Home after reviewing and speaking to other care providers because I was impressed with their patient explanations and flexibility. Both Joyce and Albert have been very helpful and professional. Susan was a good help to my 94 year-old's household. She was consistent, punctual, but most of all helpful and pleasant. When we were no longer in need of Susan's services, Joyce did the proper follow up and now I feel I can call upon Right at Home again should the need arise.

March 20, 2018

By Anna

I am a past client of this provider

McDonald and Jack were both amazing caregivers. They were prompt, responsive, and attentive. The care they provide for my special needs son was exceptional! Thank you, McDonald and Jack.

January 26, 2018

By Jacqueline

I am a current client of this provider

Prudence M. has been wonderful. And although they might not totally understand each other, Prudence has gone above and beyond to take care of my grandmother as best as possible.

August 21, 2017

By Peggy B.

I am a past client of this provider

The management at Right at Home of Lower Manhattan was very responsive and extremely helpful. I appreciate that they were able to provide custom around the clock care plan for my aunt that started the next day. My aunt's favorite caregiver went above and beyond, refreshing with a positive outlook.

August 04, 2017

By pharmi

I am a current client of this provider

After breaking my ankle, my family contacted this agency to provide needed care for me. I had a series of caregivers at the very beginning but then had one worker for a while. The agency allowed me to tailor my care as I became more independent again. As a person that was staunchly against having help in my house, I can say that working with agency changed my mind. I would not hesitate to call them again if necessary.

July 19, 2017

By julianhft

I am a past client of this provider

I would highly recommend this agency. Before my care began, the owner visited me in my home to understand my needs and explained to me the process. Then they staffed with caregivers who were well-trained and professional. Whenever I had any issues, I was able to communicate with the coordinator via email, text or phone call. They were very helpful and resolved my issues promptly. Overall it was a very pleasant experience engaging this agency.

February 18, 2017

By David402736

I am a current client of this provider

The owner, Albert, has been a big help for essentially a stranger in a difficult time for our family.

January 18, 2017

By Emmit Peterson

I am a current client of this provider

The companion currently with my mom is amazing. I would say that her attention, commitment and compassion towards my mom is quite outstanding.

December 28, 2016

By Louis Santa Cruz

I am a current client of this provider

Michelle, our caregiver from Right at Home of Lower Manhattan has done a great job helping my mom through a tough time. We are very appreciative of her ongoing assistance and great attitude. Very satisfied with Michelle's interactions with my mom.

November 29, 2016

By Marian747653

I am a current client of this provider

I can tell that the caregiver likes her job and is compassionate. The caregiver cooks and does everything that needs to be done. She thinks ahead and lets us know if we need anything. I appreciate that the caregiver does her job. Right at Home of Lower Manhattan does a good job. We loved our caregiver, she is excellent and better than expected. I like the owner. He does his job and is very professional. The scheduler is also very good and calls if there's a problem. We don't get false alarms.

June 17, 2016

By Karen G.051426

I am a past client of this provider

They provided a resourceful, educated caregiver for my sister. She was a total professional in a sometimes challenging environment. I would contact them again if the need arises.

May 10, 2016

By David FondillerLCBUB

I am a current client of this provider

My mom had Jutoya M. and absolutely loved her. She has cared for my mom twice and my mom would like to continue to have her.

March 30, 2016

By Ryan Mc Munn

I am a past client of this provider

I used Right at Home of Lower Manhattan for one day of service. I was totally satisfied with their services and I would definitely use them again and I would request the same caregiver that they sent to me because he was very good.

December 30, 2015

By Gertrud K

I am a past client of this provider

They visited me when I was in the hospital and when I was in rehab. The owner and his assistant attended my doctor meetings and helped me a great deal. They went far beyond what they said they could do.

December 16, 2015

By Toby W.

I am a past client of this provider

From signing the service agreement to meeting the caregiver everyone was punctual and pleasant. Shauna was on time, took great care of my mom and made herself available to help out with other chores. I would definitely recommend Right at Home in the future.

October 31, 2015

By Hilda P.

I am a current client of this provider

The caregiver that Right at Home sent me is heaven-sent. She is patient and kind. I feel safe when I’m with her. I am 97 years old, and I don’t get out much; but thanks to the caregiver, I’m going outside more, and I feel great.

October 29, 2015

By Michael Grandis

I am a current client of this provider

They made my place immaculate. I love Idella. She helped me so much.

October 27, 2015

By Sheila B.

I am a current client of this provider

Idella and Tracey were great! They helped me out when I really needed support at the last minute.

July 31, 2015

By Nancy114774450

I am a current client of this provider

We use Right at Home for my uncle. I am so impressed with their concern and attention to details. They are above and beyond the call of what I expected

July 31, 2015

By Barbara114772150

I am a current client of this provider

We have been using Right at Home for my mother. My mother told me that she has lucked-out with Claire, her companion. We can't thank Claire enough. Today, she was upbeat, happy ans talkative. We appreciate greatly the attention my Mom is getting. She absolutely loves Claire.

July 31, 2015

By Norman11

I am a past client of this provider

I have used Right at Home Lower Manhattan. I was completely satisfied with my caregiver, Tracy. I would request for her again!
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About Right at Home Lower of Manhattan, NY

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Lower of Manhattan, NY

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