Visiting Angels of Newburyport

Offers Home Care

118 Reviews
Call (800) 973-1841
Visiting Angels of Newburyport (800) 973-1841
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Reviews of Visiting Angels of Newburyport

118 Reviews Write a review

Home Care Reviews for Visiting Angels of Newburyport

July 25, 2019

By Stewart W

I am a current client of this provider

They are the nicest people. They come to the door, and they are just so cheerful with me and with my son. They are very flexible. I had to call a few times for different reasons, and they are always accommodating.

July 24, 2019

By Shiela A

I am a current client of this provider

It has helped with personal care and medication. I like their responsiveness to my mother's needs and care.

July 01, 2019

By Julie E

I am a current client of this provider

They get her ready in the morning. They get her showered, dressed, and ready for the day. The people are very friendly and seem to know what they are doing.

June 25, 2019

By Kathleen R_3

I am a current client of this provider

I like that they are here. I needed some help to take care of my loved one. I like that the caregivers come several times a week. We are happy with the personality of the caregiver.

June 19, 2019

By Timothy R

I am a current client of this provider

I am going back in for more surgery. They help a bit. They have done pretty well at keeping the house clean and things like that. Most of the people do a really good job.

June 17, 2019

By Karen O

I am a current client of this provider

In the beginning of her service, it was definitely taking things off of my shoulders, and now, she is mainly providing companionship for her and both have been extremely helpful. I like the caregiver, and she represents the company well.

May 29, 2019

By Helen N_2

I am a past client of this provider

They were there all the time, consistent, and caring. They were dependable and good people.

May 02, 2019

By Donna D_7

I am a current client of this provider

It allows me time to myself, to do other things, and to not have to worry about my father. They have been very responsive, they communicate well, and they follow up on what they are going to do.

May 02, 2019

By Theresa Q

I am a current client of this provider

I wouldn't be able to work without them. They are reliable. The caregivers and the office staff both are timely.

April 25, 2019

By Paul G_1

I am a current client of this provider

I would have great difficulty without it. What is there not to like? They are thorough and willing to help.

April 05, 2019

By Mike S_7

I am a past client of this provider

It gave her a level of comfort. My wife was very shy, but they seemed to communicate well and make her feel comfortable. They communicate very well, and the employees are very qualified people. They provide training for their caregivers. If there is an emergency, they get someone to respond.

April 02, 2019

By Steven H_2

I am a current client of this provider

My mother is hard to deal with. The caregiver has been very good and has gotten my mother to let her do some things. The caregiver that is here gets along with my mother.

March 19, 2019

By Theresa L_4

I am a current client of this provider

They keep her company. They take her to appointments or on a ride. They are professional and kind to my mother. They do a lot of things for her that she can't do.

March 12, 2019

By Marlyn R

I am a past client of this provider

I could do errands without worrying about him. I think that they actually kept my loved one occupied and interested.

March 01, 2019

By Pat D_7

I am a past client of this provider

They could not have made his life easier, their personalities did not match. There is not really anything they can improve, it is really dependent on the patient. It is not their fault they couldn't deal with him, he is a difficult person.

February 12, 2019

By Margie D_1

I am a current client of this provider

They provide good company for him. I know his goal is to eventually be on his own so it is hard for him to have services coming in. They really try to work with me as far as scheduling issues go.

January 23, 2019

By Barbara A_5

I am a current client of this provider

I would like them to better train their aides. I would like more consistency with the caregivers.

January 16, 2019

By Anonymous_1247

I am a current client of this provider

They do what I ask them to do and that is great. I don't have anyone else to compare them with so I don't know if they are good or bad. I would like for them to stick to the same person that takes care of me. I don't want to have too many different people coming in.

January 15, 2019

By Kenneth A

I am a current client of this provider

They could look for things to do. I am approved for 3 hours, but they only come for 2 hours once a week, so they could stay a little longer.

December 04, 2018

By Maude M_1

I am a current client of this provider

It is very important. The caregiver knows what I want before I know. They always do everything to please me. If I am not pleased they make sure I am. They are just wonderful.

November 02, 2018

By Shirley D_1

I am a current client of this provider

She comes in and does what she is suppose to do. It is an average experience. They have done a very good job matching us with a home care aide.

November 01, 2018

By Patricia W_12

I am a current client of this provider

I don't use someone in the house as far as personal needs or anything, it's more to bring me to do my chores and stuff like that, like banking, shopping, doctor's appointments. I don't have a problem with the caregiver I have now, she is very good. I have recommended them to different people. I would say that they are very good and that they seem to match the caregiver with the individual that needs the help.

October 10, 2018

By Pat A_1

I am a current client of this provider

They keep working and don't talk a lot or sit around. They keep going and find things to do. They know what is expected. I love the caregivers, or angels, that come to visit us.

October 03, 2018

By Anonymous_276

I am a past client of this provider

I would have liked to have more continuity with the caregivers that were coming. I had many caregivers, but in one case, a caregiver had no experience working with clients. We also had another caregiver who couldn't understand English very well and it caused us to have miscommunications.

September 21, 2018

By Alexandra J

I am a current client of this provider

They do everything that we need them to do in order to make my father happy. The girls are very responsible and nice.

September 19, 2018

By Naomi M

I am a current client of this provider

They take care of my mom when I can't. They've been here and been able to accommodate her needs.

August 28, 2018

By John &

I am a past client of this provider

It improved her life very much. They helped with providing companionship. They let her do what she was still capable of doing and then they guided her when needed. They matched the caregivers very well with her personality. The initial evaluation they did was very good.

August 02, 2018

By Pam C_1

I am a current client of this provider

It gives me freedom and relief since I don't have to be there 24/7. We have a great caregiver from them.

August 01, 2018

By William R_14

I am a current client of this provider

They do the laundry. They do very well. They tend to the things that need to be tended to around the house.

August 01, 2018

By George S

I am a past client of this provider

We had a single person most of the time, and she was excellent. She didn't rush him about and was gentle with him. I really liked them other than the person that I talked to on the phone, and the last caregiver that they had sent over.

July 26, 2018

By Conrad B

I am a current client of this provider

They give me a peace of mind. My sister has enjoyed the people. They have been on time and it has been a positive experience.

July 23, 2018

By Joann P

I am a current client of this provider

I just feel like they are really reliable.

July 12, 2018

By Andrea C

I am a current client of this provider

My father just passed away and my siblings are busy. Having a companion is very nice for my mother. I like that they are professional. They are very warm, caring, and concerned for my mother.

June 12, 2018

By Lauren D

I am a current client of this provider

Outstanding doesn't really capture the life-changing help that they're giving. They give me my life back. My mom needed a lot of care. She started to get better, but it was going to be too much with me going back to work to be there for her. They're there for her to make sure she's bathed, and they keep up on the house. They let her have her independence and mine. I wouldn't be able to go back to work without them. They do their very best to accommodate my needs. They keep me updated on my mom's care, and they really listen to make sure that they know what she needs.

June 08, 2018

By Donna T_4

I am a current client of this provider

The care has helped my niece because she lives closer to my mother. She had been getting the groceries for her and did her laundry. We have had Visiting Angels a short time, however, they seem to be on top of things. They call if there are any changes and make visits to see how things are going.

May 25, 2018

By Thomas G

I am a current client of this provider

They remind me on things that I need to do. They help me with things that I need to clean, and they get along with my dog. They are very comfortable and helpful to be around. The caregiver is good and my daughter is happy.

May 22, 2018

By Stephen P

I am a past client of this provider

They helped with custodial care by doing light housekeeping and things like that. Their services were very good.

May 15, 2018

By Patrice W

I am a current client of this provider

For my mother's sake, they're just taking all the stress off my mother. It's hard for my mother because its her mother needing care and with someone going in and helping, it just take a lot of weight off her shoulders. That the caregivers become very personal with the person they are with and will go above and beyond of what they are expected to do.

May 08, 2018

By James S

I am a current client of this provider

My mother is able to live the most normal life she can with them there to help her. They pay attention to detail, and they get to know the wants and the needs of the clients. Communication is key, and they do a good job at that.

May 08, 2018

By Doris G

I am a current client of this provider

I'm not in dire need of them, so they are just an extra help for me. I just like having them come. They are very helpful.

April 19, 2018

By Seth H

I am a current client of this provider

It is well-managed and dependable. I needed to have a caregiver for my father in order to free my schedule up.

April 09, 2018

By Ellen K

I am a current client of this provider

I like that they are always upbeat and ready to do whatever I ask them to do. They get here early enough in the morning to get my husband going for me.

April 02, 2018

By Diane P_7

I am a current client of this provider

The caregiver who comes to see my mother is just very good and they've bonded so it's worked out very well. It has helped my mother the most by having someone to chat with, walk with, to do puzzles with, and to have the companionship.

March 14, 2018

By Peter S

I am a current client of this provider

We just recently changed caregivers, but the new caregiver is doing well so far. They keep to the schedule that I have created and they follow the things that I have them do. The repetitive routine helps a lot.

March 13, 2018

By Janice G_3

I am a current client of this provider

The caregiver that comes in is great with my mother-in-law. They are really good about accommodating the schedule if I need to change something right away. With my work, it helps me because she's not on her own and she has companionship. It's worked out nicely.

February 08, 2018

By Cherie L

I am a past client of this provider

Sadly, after all of our troubles with the caregivers that were sent happened, I found out we could have changed to different girls. There were a couple of things that could have been done that were not offered. There was no one there to help or assist my mother. It left us scrambling.

January 02, 2018

By Thalia S

I am a current client of this provider

Visiting Angels is consistent and honest. They tried very hard to match me with the right caregivers. Visiting Angels made my life easier by taking care of everything I need with a positive attitude.

December 28, 2017

By Richard P

I am a current client of this provider

It seems to be working out. Visiting Angels gets along fine with my wife, which is number one. We only get services two days a week, but it's saved me a lot of running around. She takes my wife to the hairdresser, and does a little shopping.

December 21, 2017

By Susan C

I am a past client of this provider

Visiting Angels was very thorough, caring, and they accommodated us very well. My loved one liked having Visiting Angels. She complimented all of them on how nice they were. It was just companionship, mostly.

December 12, 2017

By Joyce A_3

I am a current client of this provider

I would recommend Visiting Angels because they have been great with my dad. The services from Visiting Angels make life easier by keeping in close contact with me.

December 02, 2017

By David C_8

I am a current client of this provider

I would tell a friend that Visiting Angels have been very responsive to me and I like being able to get a hold of them and talk to a live person. Visiting Angels has made life easier because my father lives with me and I am his sole caregiver, so it has improved my father's quality of life.

December 02, 2017

By Ruth H

I am a current client of this provider

Visiting Angels is efficient, keeps their word, always shows up, and I have never had a caregiver miss a shift. I couldn't get along without the services from Visiting Angels.

December 01, 2017

By Gabriele A

I am a current client of this provider

I would refer others to Visiting Angels because they're dependable and they have good staff. Visiting Angels' services are most helpful to me because they are dependable.

November 28, 2017

By Lisa C

I am a past client of this provider

I feel like I got lucky with the caregivers who came in to take care of my loved one. I liked how quick they were to respond. Visiting Angels made my life easier by giving me some freedom.

November 02, 2017

By Robert A_2

I am a current client of this provider

Visiting Angels is on time, and very courteous. Visiting Angels does a lot of things that I cannot do.

November 01, 2017

By Terry A

I am a current client of this provider

Visiting Angels is able to provide good caregivers and services. Visiting Angels is very helpful and has given me peace of mind.

October 30, 2017

By Lauren G_1

I am a past client of this provider

Visiting Angels is a good company to hire because they have quality care, communicate well with us, and replace caregivers quickly. The services made my life easier because someone was here with my father and it freed me. It gave me peace of mind that he was with someone reliable.

October 10, 2017

By Susan C_14

I am a current client of this provider

Visiting Angels is responsive to my concerns. They are kind and compassionate. They treat my loved one with respect. They are kind and compassionate. They help her and her husband.

October 03, 2017

By Michelle T_1

I am a current client of this provider

Visiting Angels is very responsive to my needs and very efficient in arranging schedules. I cannot be here by myself without a caregiver. They play a large role in my life.

October 02, 2017

By Robert B_3

I am a current client of this provider

I would tell a friend that everything has worked out beautifully with Visiting Angels Visiting Angels has made life easier by doing personal care for me.

October 02, 2017

By Rita Y

I am a current client of this provider

I would tell others that I wouldn't be afraid to hire Visiting Angels. I have been very pleased with them. My caregivers are very nice to me. I like to have my caregivers all the time. I can't afford all of them, but they are very good.

September 26, 2017

By Anonymous_395

I am a current client of this provider

Visiting Angels sends clean caregivers and has good response time. Visiting Angels helps me do things to clean around the house.

September 19, 2017

By Laurie B_1

I am a current client of this provider

I would tell someone that I have noticed that Visiting Angels is flexible, that the caregiver is very good to my mother, that my mother and the caregiver have developed a good rapport, and that I am very happy with Visiting Angels. My mother gets angry and doesn't want me to send over any help for her, but the services give me a break from spending so much time with her.

September 19, 2017

By Brigette O

I am a current client of this provider

Visiting Angels is very reliable. Visiting Angels has made a tremendous difference. They are reliable.

September 14, 2017

By Susan W

I am a current client of this provider

I have already recommended Visiting Angels to others. I told them that Visiting Angels is very helpful, and they are nice people. The caregivers from Visiting Angels help me do my day-to-day duties.

September 08, 2017

By Phyllis M

I am a current client of this provider

I would tell a friend that Visiting Angels has given us a caregiver with a lot of experience, and we asked for that specifically. Visiting Angels helps the most with personal care and personal hygiene.

September 07, 2017

By Ethel R

I am a current client of this provider

Visiting Angels is excellent because the caregivers do a marvelous and a thorough job with a good attitude. Visiting Angels is so helpful because I can't do anything, and the caregivers do all the heavy work.

September 01, 2017

By Christine M

I am a current client of this provider

We have only been with Visiting Angels for a short period of time, but they provide a good service and are accommodating for us. The services help me to have some time to get out of the house and manage some of the other care responsibilities.

August 30, 2017

By Joanne L

I am a current client of this provider

Visiting Angels is immediate with their services. Visiting Angels has helped with doing things that I cannot do for my husband, such as his showers.

August 30, 2017

By Anonymous_452

I am a current client of this provider

I would recommend Visiting Angels because of their reliability. The client has a condition that is difficult to handle and live with. The services are a help.

August 04, 2017

By Geralyn W

I am a current client of this provider

I would tell a friend that the staff is friendly, hardworking, knowledgeable, and kind. Visiting Angels is good at getting back to you when you have questions. I still go over every day, and I'm able to visit instead of work for the clients.

August 04, 2017

By Anonymous_453

I am a current client of this provider

Visiting Angels is very easy to work with. The caregivers are able to make the client lunch and clean for them. They help with the client's normal daily tasks.

August 02, 2017

By Marguerite S

I am a current client of this provider

Visiting Angels is dependable and the caregivers are consistent about what they do. The caregivers report to the office. Some of the caregivers that come vary in age. The younger staff needs more training and are in an earlier part in their career. The client doesn't enjoy coaching them.

August 01, 2017

By Lewis M

I am a current client of this provider

I would tell a friend that the service from Visiting Angels is excellent. Visiting Angels allows me to get out and about.

July 26, 2017

By Phyllis S_3

I am a current client of this provider

I would tell a friend that Visiting Angels is very good and helpful. Visiting Angels has made life easier by doing little chores, which are hard for me to do. My caregiver takes me to Physical Therapy.

July 26, 2017

By Bill D_4

I am a past client of this provider

Visiting Angels was punctual and was a good operation. Visiting Angels would paint my wife's fingernails, would wash her, and help her go to the bathroom.

July 14, 2017

By Anonymous_510

I am a current client of this provider

From my experience, the caregivers are very nice and well-trained, but I think there are some issues that are not clear about what they can and cannot do. Visiting Angels needs to be more clear with their employees about what their functions are. The information is all muddled to me.

July 14, 2017

By Christine R_1

I am a current client of this provider

Visiting Angels is responsive and the caregiver that was selected for us is very good for my mother. The first caregiver was with my mother for two or three weeks. I was upset with this because my mother had dementia and I felt that it would be difficult for my mother, but it has all worked out now. The caregiver from Visiting Angels is really helpful and my mother really likes her.

July 07, 2017

By Evelyn L_3

I am a current client of this provider

Visiting Angels is very helpful, but is kind of expensive. Visiting Angels has a good impact because I am able to get a lot done in the house with them.

July 07, 2017

By Diane B_3

I am a current client of this provider

Visiting Angels has good communication and the people that they hire have been very good and reliable. They resolve any questions that I have. The services from Visiting Angels give me peace of mind that someone is there with her and checking in on her daily. The services provide companionship.

July 07, 2017

By Mike G_3

I am a current client of this provider

Visiting Angels caregivers feel like part of the family. It is really helpful that the caregivers from Visiting Angels provide companionship to my father.

June 26, 2017

By Kiley C

I am a past client of this provider

Visiting Angels is a great agency, and they were helpful. Visiting Angels helped me get daily chores done that I could not do.

June 23, 2017

By Terri G

I am a current client of this provider

Visiting Angels seem to be able to fit every need that we have. The caregivers are all professional and pleasant. They allow me to do errands and to get Mom familiar with the caregiver.

June 19, 2017

By Annie T_2

I am a current client of this provider

Visiting Angels is very helpful. The people at Visiting Angels are kind, cheerful, and flexible.

June 09, 2017

By Julie H_4

I am a current client of this provider

Visiting Angels' people are very nice and they really care about my grandmother. The services from Visiting Angels give me a break. They are just great.

June 09, 2017

By Elsie Z

I am a current client of this provider

Visiting Angels sends really nice caregivers to help and are very efficient. Visiting Angels comes and does housework for us, and that helps me have time for myself.

June 01, 2017

By Dorothy C_5

I am a current client of this provider

Visiting Angels helps me with personal care, which helps me a lot. I couldn't take a shower on my own and I need help to do so. Visiting Angels helps me with that.

June 01, 2017

By Lisa L_2

I am a current client of this provider

I think that all of the caregivers from Visiting Angels have been good. I've been impressed, they've listened to me, and they understand my concerns. The caregivers from Visiting Angels help with the client when I cannot be there.

June 01, 2017

By Adine L

I am a past client of this provider

The caregiver was wonderful, conscientious, gave good my mother good care, and liked caring for my mother. It wasn't just a job to her. My mother has dementia, but she enjoyed the company.

May 19, 2017

By Darlene D_2

I am a current client of this provider

I would tell someone that Visiting Angels is reliable and nice. The services from Visiting Angels are keeping the client busy and safe.

May 02, 2017

By Amy S_4

I am a past client of this provider

Visiting Angels is reliable and consistent, and they provide quality care. The services allowed me to go on vacation.

May 01, 2017

By Elizabeth W_3

I am a current client of this provider

Visiting Angels has high quality, professional people that are on-time. The most helpful thing is the companion care and cleanliness.

April 24, 2017

By Jean M_7

I am a current client of this provider

All of the caregivers from Visiting Angels are really kind, caring, and always try to do their best. We have had contact with the director, and it is nice to have that kind of direct contact. I know my parents are getting care from Visiting Angels, so I can focus on my career and personal life.

April 20, 2017

By Nancy E_2

I am a past client of this provider

I would recommend Visiting Angels if the client is willing because they provide wonderful services. Visiting Angels gave me time off in the beginning, but my loved one became stubborn and cruel and I couldn't leave him along with the caregiver.

April 14, 2017

By Al C_1

I am a current client of this provider

I would tell someone that Visiting Angels provides good services. Visiting Angels has made the client's life easier by helping her getting around and outside.

April 14, 2017

By Martha S_8

I am a current client of this provider

Visiting Angels has given us good services. The services from Visiting Angels make it easier to care for my mom.

April 10, 2017

By Madeleine B_1

I am a past client of this provider

Visiting Angels can provide a lot of care, traveling, cooking, and other things! They are truly multi-tasked! We were happy to know that Madeleine looked forward to the companionship that Janean gave her. She couldn't be alone for too long.

April 04, 2017

By Mark M_3

I am a past client of this provider

On one hand, Visiting Angels was prompt and reliable. On the other hand, some of the caregivers didn't have the social skills that would be required to make an elderly person feel comfortable. The services from Visiting Angels gave me peace of mind. I didn't have to worry about my mother being alone.

April 03, 2017

By Ron F_1

I am a current client of this provider

Visiting Angels is the best in every aspect. I couldn't have gone through everything without the help from Visiting Angels.

March 03, 2017

By Jo-Anne G_1

I am a past client of this provider

I would tell someone that I like Visiting Angels, but I would not have wanted it every week. There were some good parts, but I did not like getting up that early. That was my only complaint. The caregiver could not come later because of another commitment.

March 03, 2017

By Dianne L_1

I am a current client of this provider

I would tell a friend that Visiting Angels is a wonderful and helpful company. The services have helped the most by providing comfort, friendship, warmth, and support.

March 02, 2017

By Joyce S_5

I am a current client of this provider

Visiting Angels is caring. When the caregivers come to your home, they talk to you and go from there. I enjoy people! The Visiting Angels caregiver comes to visit with me. I like going places, and the service from Visiting Angels makes me feel happy.

March 02, 2017

By Jack W_3

I am a past client of this provider

I would tell someone that Visiting Angels is kind, considerate, knowledgeable, and for me personally, gave me a social opportunity. I felt that with some of the caregivers I was being a little too talkative, rather than allowing them to get work done. We were socializing, and perhaps it was my fault for doing it too much.

March 01, 2017

By Marilyn M_4

I am a past client of this provider

Visiting Angels was a good experience for us. The people who we had come here and that we have met have been perfect. The care has helped us very much. It gave me a chance to do some things with friends and other necessary things.

March 01, 2017

By Susan M_1

I am a current client of this provider

Visiting Angels is efficient, and the people are friendly. Visiting Angels helps with food shopping, changing sheets, and doing laundry.

February 24, 2017

By Eileen H_1

I am a current client of this provider

We had difficulty during the holiday season with Visiting Angels. We could not find the right people. Visiting Angels gets my mom up, but she hurt her knee the other day.

February 17, 2017

By Linda A_2

I am a current client of this provider

Visiting Angels is very reliable and thorough. When there is going to be a change of the caregivers, it would be nice if there was a little bit more notice. Sometimes it is not their fault, but the client gets attached to the caregivers. My aunt was a little upset about that. Visiting Angels makes my life a little bit easier because I live in Maryland and my aunt lives in New Hampshire.

February 03, 2017

By Evelyn L_4

I am a current client of this provider

I would recommend Visiting Angels for home care because you can get help when you need it, especially if you need help at night. I know that I can get a good night's rest knowing that there is a caregiver watching the client during the night.

February 02, 2017

By Seth H_1

I am a current client of this provider

I would tell my friends that Visiting Angels is very professional, and they have good people in their organization. The caregivers are responsive.

August 31, 2011

By Concerned Professional

I visited this facility

I used to use Visiting Angels for my clients but stopped after I ran into a few problems with them. But they do have a few things in their favor. For starters, their rates are reasonable for both hourly and live-ins (in addition to an active live-in program, they offer escorts to physician visits, elder companions, and PCAs) . And their communication was always excellent. They always kept me in the loop with scheduling and problems solving. Also, the owner is accessible. On the negative side, the staff isn't as well trained or oriented to client needs as I would hope them to be. I always had the sense that they'd grab a case and then chase their tail trying to fit the right person to the job. I was also disappointed by the way they handled a particular case involving one of my clients who struck his wife. It was very uncharacteristic of him , and he told his wife's caregiver about it"”but instead of involving me, they called protective services right away. It was a mess and didn't have to be.
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About Visiting Angels of Newburyport

Visiting Angels of Newburyport is an in-home care provider serving Newburyport, Massachusetts and the surrounding area. Visiting Angels of Newburyport offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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Visiting Angels of Newburyport

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