Visiting Angels of Newburyport

Offers Home Care

105 Reviews
Call (800) 973-1841
Visiting Angels of Newburyport (800) 973-1841
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Reviews of Visiting Angels of Newburyport

105 Reviews Write a review

Home Care Reviews for Visiting Angels of Newburyport

April 19, 2018

By Seth H_2

I am a current client of this provider

It is well-managed and dependable. I needed to have a caregiver for my father in order to free my schedule up.

April 16, 2018

By Paul G_2

I am a current client of this provider

It has been very positive. They are prompt, efficient, very observant, well-trained, and they recognize the needs. I get help with meals, and there is a part of the day where I am not alone. I have someone to speak to who gives me good advice.

April 09, 2018

By Ellen K_1

I am a current client of this provider

I like that they are always upbeat and ready to do whatever I ask them to do. They get here early enough in the morning to get my husband going for me.

April 02, 2018

By Diane P_4

I am a current client of this provider

The caregiver who comes to see my mother is just very good and they've bonded so it's worked out very well. It has helped my mother the most by having someone to chat with, walk with, to do puzzles with, and to have the companionship.

March 14, 2018

By Peter S

I am a current client of this provider

We just recently changed caregivers, but the new caregiver is doing well so far. They keep to the schedule that I have created and they follow the things that I have them do. The repetitive routine helps a lot.

March 13, 2018

By Janice G_4

I am a current client of this provider

The caregiver that comes in is great with my mother-in-law. They are really good about accommodating the schedule if I need to change something right away. With my work, it helps me because she's not on her own and she has companionship. It's worked out nicely.

February 26, 2018

By Pam C_1

I am a current client of this provider

They provide an excellent service. I see the person coming in being very caring and professional. It couldn't be a better fit. The caregiver lifts some of the burden off.

February 08, 2018

By Cherie L

I am a past client of this provider

Sadly, after all of our troubles with the caregivers that were sent happened, I found out we could have changed to different girls. There were a couple of things that could have been done that were not offered. There was no one there to help or assist my mother. It left us scrambling.

February 07, 2018

By Peter C_3

I am a current client of this provider

They seem to show genuine care for the clients. My father had a good experience with his caregivers and they just show him a lot of compassion beyond the job. I do not have to be worried about my dad all the time. The caregivers come in and get him going in the morning and help him get started.

December 28, 2017

By Richard P_2

I am a current client of this provider

It seems to be working out. Visiting Angels gets along fine with my wife, which is number one. We only get services two days a week, but it's saved me a lot of running around. She takes my wife to the hairdresser, and does a little shopping.

December 28, 2017

By Andrea C_1

I am a current client of this provider

Aside from just doing things for my mom in terms of dishes, they are wonderful, warm, and caring people. There's been a good, positive change. They've provided respite for my mom and my siblings.

December 21, 2017

By Susan C_14

I am a past client of this provider

Visiting Angels was very thorough, caring, and they accommodated us very well. My loved one liked having Visiting Angels. She complimented all of them on how nice they were. It was just companionship, mostly.

December 12, 2017

By Joyce A_2

I am a current client of this provider

I would recommend Visiting Angels because they have been great with my dad. The services from Visiting Angels make life easier by keeping in close contact with me.

December 02, 2017

By David C_3

I am a current client of this provider

I would tell a friend that Visiting Angels have been very responsive to me and I like being able to get a hold of them and talk to a live person. Visiting Angels has made life easier because my father lives with me and I am his sole caregiver, so it has improved my father's quality of life.

December 02, 2017

By Ruth H_1

I am a current client of this provider

Visiting Angels is efficient, keeps their word, always shows up, and I have never had a caregiver miss a shift. I couldn't get along without the services from Visiting Angels.

December 01, 2017

By Gabriele A_1

I am a current client of this provider

I would refer others to Visiting Angels because they're dependable and they have good staff. Visiting Angels' services are most helpful to me because they are dependable.

November 28, 2017

By Lisa C_1

I am a past client of this provider

I feel like I got lucky with the caregivers who came in to take care of my loved one. I liked how quick they were to respond. Visiting Angels made my life easier by giving me some freedom.

November 09, 2017

By Corrine L

I am a current client of this provider

From my experience, Visiting Angels is very professional, thorough, and tuned in to the specific needs of their clients. Visiting Angels has always had good communication with me. I have worked with other home care providers and we feel that Visiting Angels is the best match for us because they are sensitive to our needs, which is important. The most helpful aspect of my mother's services is her caregivers coming in and caring for her, which allows me to work full time. However, I would like for my mother to have more assistance with her caregiver but she doesn't want it.

November 02, 2017

By Robert A_3

I am a current client of this provider

Visiting Angels is on time, and very courteous. Visiting Angels does a lot of things that I cannot do.

November 01, 2017

By Terry A

I am a current client of this provider

Visiting Angels is able to provide good caregivers and services. Visiting Angels is very helpful and has given me peace of mind.

November 01, 2017

By Patricia W_2

I am a current client of this provider

Visiting Angels is very considerate and tries to match the client with the caregiver. I have my Visiting Angels caregiver take me grocery shopping and run errands.

October 30, 2017

By Lauren G

I am a past client of this provider

Visiting Angels is a good company to hire because they have quality care, communicate well with us, and replace caregivers quickly. The services made my life easier because someone was here with my father and it freed me. It gave me peace of mind that he was with someone reliable.

October 10, 2017

By Susan C_6

I am a current client of this provider

Visiting Angels is responsive to my concerns. They are kind and compassionate. They treat my loved one with respect. They are kind and compassionate. They help her and her husband.

October 03, 2017

By Michelle T

I am a current client of this provider

Visiting Angels is very responsive to my needs and very efficient in arranging schedules. I cannot be here by myself without a caregiver. They play a large role in my life.

October 02, 2017

By Robert B_12

I am a current client of this provider

I would tell a friend that everything has worked out beautifully with Visiting Angels Visiting Angels has made life easier by doing personal care for me.

October 02, 2017

By Rita Y_1

I am a current client of this provider

I would tell others that I wouldn't be afraid to hire Visiting Angels. I have been very pleased with them. My caregivers are very nice to me. I like to have my caregivers all the time. I can't afford all of them, but they are very good.

September 26, 2017

By Anonymous_395

I am a current client of this provider

Visiting Angels sends clean caregivers and has good response time. Visiting Angels helps me do things to clean around the house.

September 22, 2017

By Janice G_1

I am a current client of this provider

I would recommend Visiting Angels because I think they are very accommodating. Visiting Angels makes life easier by helping with my mother-in-law, as I cannot provide her everything she needs.

September 22, 2017

By Marlyn R

I am a current client of this provider

All of the caregivers who had been taking care of a friend of ours are exactly what we wanted them to be. The services from Visiting Angels have taken a big load off of me.

September 19, 2017

By Laurie B_1

I am a current client of this provider

I would tell someone that I have noticed that Visiting Angels is flexible, that the caregiver is very good to my mother, that my mother and the caregiver have developed a good rapport, and that I am very happy with Visiting Angels. My mother gets angry and doesn't want me to send over any help for her, but the services give me a break from spending so much time with her.

September 19, 2017

By Brigette O

I am a current client of this provider

Visiting Angels is very reliable. Visiting Angels has made a tremendous difference. They are reliable.

September 14, 2017

By Susan W

I am a current client of this provider

I have already recommended Visiting Angels to others. I told them that Visiting Angels is very helpful, and they are nice people. The caregivers from Visiting Angels help me do my day-to-day duties.

September 08, 2017

By Anonymous_396

I am a current client of this provider

Visiting Angels needs to fulfill what they promise, they never seem to get anything straight. I have had to take time to train the caregivers, so it takes time from my life, so things could be much easier.

September 08, 2017

By Phyllis M

I am a current client of this provider

I would tell a friend that Visiting Angels has given us a caregiver with a lot of experience, and we asked for that specifically. Visiting Angels helps the most with personal care and personal hygiene.

September 07, 2017

By Ethel R

I am a current client of this provider

Visiting Angels is excellent because the caregivers do a marvelous and a thorough job with a good attitude. Visiting Angels is so helpful because I can't do anything, and the caregivers do all the heavy work.

September 05, 2017

By Theresa L_3

I am a current client of this provider

Visiting Angels has sent excellent caregivers to my parents who are consistently the same people, most of the time. My parents are comfortable with them and they are very helpful to my parents. My parents have been sick for 14 or 15 years and these last few years have been worse, so me not having to go over to their house to cook or take them to their appointments has made a huge difference.

September 01, 2017

By Christine M

I am a current client of this provider

We have only been with Visiting Angels for a short period of time, but they provide a good service and are accommodating for us. The services help me to have some time to get out of the house and manage some of the other care responsibilities.

August 30, 2017

By Joanne L

I am a current client of this provider

Visiting Angels is immediate with their services. Visiting Angels has helped with doing things that I cannot do for my husband, such as his showers.

August 30, 2017

By Anonymous_452

I am a current client of this provider

I would recommend Visiting Angels because of their reliability. The client has a condition that is difficult to handle and live with. The services are a help.

August 04, 2017

By Geralyn W

I am a current client of this provider

I would tell a friend that the staff is friendly, hardworking, knowledgeable, and kind. Visiting Angels is good at getting back to you when you have questions. I still go over every day, and I'm able to visit instead of work for the clients.

August 04, 2017

By Anonymous_453

I am a current client of this provider

Visiting Angels is very easy to work with. The caregivers are able to make the client lunch and clean for them. They help with the client's normal daily tasks.

August 03, 2017

By John &_1

I am a current client of this provider

Visiting Angels handles all of my needs as far as they are concerned. Everything that I have asked them to do within the contract, they have been willing to do. I have no complaints. With Robert's Alzheimer's, all of the caregivers have been great.

August 03, 2017

By Peter C_1

I am a current client of this provider

Visiting Angels is very friendly. They care and they do what they say they are going to do. Their name certainty fits the way our experience has been. Visiting Angels helps to make life easier by helping my dad move around, get dressed, bathe, and do light housecleaning.

August 02, 2017

By Marguerite S

I am a current client of this provider

Visiting Angels is dependable and the caregivers are consistent about what they do. The caregivers report to the office. Some of the caregivers that come vary in age. The younger staff needs more training and are in an earlier part in their career. The client doesn't enjoy coaching them.

August 01, 2017

By Lewis M

I am a current client of this provider

I would tell a friend that the service from Visiting Angels is excellent. Visiting Angels allows me to get out and about.

August 01, 2017

By Karen O

I am a current client of this provider

Visiting Angels is excellent, they are great with communication. My mom gets the companionship that she really needs from Visiting Angels while allowing me to still work.

July 26, 2017

By Phyllis S_3

I am a current client of this provider

I would tell a friend that Visiting Angels is very good and helpful. Visiting Angels has made life easier by doing little chores, which are hard for me to do. My caregiver takes me to Physical Therapy.

July 26, 2017

By Bill D_4

I am a past client of this provider

Visiting Angels was punctual and was a good operation. Visiting Angels would paint my wife's fingernails, would wash her, and help her go to the bathroom.

July 14, 2017

By Anonymous_510

I am a current client of this provider

From my experience, the caregivers are very nice and well-trained, but I think there are some issues that are not clear about what they can and cannot do. Visiting Angels needs to be more clear with their employees about what their functions are. The information is all muddled to me.

July 14, 2017

By Christine R_1

I am a current client of this provider

Visiting Angels is responsive and the caregiver that was selected for us is very good for my mother. The first caregiver was with my mother for two or three weeks. I was upset with this because my mother had dementia and I felt that it would be difficult for my mother, but it has all worked out now. The caregiver from Visiting Angels is really helpful and my mother really likes her.

July 07, 2017

By Evelyn L_3

I am a current client of this provider

Visiting Angels is very helpful, but is kind of expensive. Visiting Angels has a good impact because I am able to get a lot done in the house with them.

July 07, 2017

By Diane B_3

I am a current client of this provider

Visiting Angels has good communication and the people that they hire have been very good and reliable. They resolve any questions that I have. The services from Visiting Angels give me peace of mind that someone is there with her and checking in on her daily. The services provide companionship.

July 07, 2017

By Mike G_3

I am a current client of this provider

Visiting Angels caregivers feel like part of the family. It is really helpful that the caregivers from Visiting Angels provide companionship to my father.

July 05, 2017

By Richard S_4

I am a current client of this provider

I would tell a friend that Visiting Angels does a lot of different tasks, they do housekeeping, dishes, laundry, run errands, and a lot more. I am fortunate to have a friend as my caregiver. She never complains, and always does any task that she has to do, and often takes initiative. She is very good at her job.

June 26, 2017

By Kiley C

I am a past client of this provider

Visiting Angels is a great agency, and they were helpful. Visiting Angels helped me get daily chores done that I could not do.

June 23, 2017

By Terri G

I am a current client of this provider

Visiting Angels seem to be able to fit every need that we have. The caregivers are all professional and pleasant. They allow me to do errands and to get Mom familiar with the caregiver.

June 21, 2017

By Ruth H_3

I am a current client of this provider

I would tell a friend that Visiting Angels has caregivers that are adaptable to the needs of the patient. Visiting Angels has made life easier by taking me shopping, to doctor appointments, and by taking care of my house.

June 19, 2017

By Annie T_2

I am a current client of this provider

Visiting Angels is very helpful. The people at Visiting Angels are kind, cheerful, and flexible.

June 09, 2017

By Julie H_4

I am a current client of this provider

Visiting Angels' people are very nice and they really care about my grandmother. The services from Visiting Angels give me a break. They are just great.

June 09, 2017

By Elsie Z

I am a current client of this provider

Visiting Angels sends really nice caregivers to help and are very efficient. Visiting Angels comes and does housework for us, and that helps me have time for myself.

June 01, 2017

By Dorothy C_5

I am a current client of this provider

Visiting Angels helps me with personal care, which helps me a lot. I couldn't take a shower on my own and I need help to do so. Visiting Angels helps me with that.

June 01, 2017

By Lisa L_2

I am a current client of this provider

I think that all of the caregivers from Visiting Angels have been good. I've been impressed, they've listened to me, and they understand my concerns. The caregivers from Visiting Angels help with the client when I cannot be there.

June 01, 2017

By Adine L

I am a past client of this provider

The caregiver was wonderful, conscientious, gave good my mother good care, and liked caring for my mother. It wasn't just a job to her. My mother has dementia, but she enjoyed the company.

June 01, 2017

By Maude M

I am a current client of this provider

Visiting Angels is the best and is very good to me. I am very satisfied with them, I would recommend Visiting Angels to anybody. I have a had a caregiver from Visiting Angels for a few years now and she does everything for me. This caregiver is real angel.

May 19, 2017

By Darlene D_2

I am a current client of this provider

I would tell someone that Visiting Angels is reliable and nice. The services from Visiting Angels are keeping the client busy and safe.

May 08, 2017

By Susan C_12

I am a current client of this provider

I would tell a friend that Visiting Angels is a good company. They are dependable. Visiting Angels has made all of our lives a little easier. They give the client a little bit of time and attention.

May 04, 2017

By Terry A_2

I am a current client of this provider

Everyone from Visiting Angels has been professional and caring. The services from Visiting Angels have been helpful, but it would be better if we could have just one caregiver instead of several different caregivers.

May 03, 2017

By Robert A_6

I am a current client of this provider

Visiting Angels has been courteous and kind. The caregivers help with cleaning in my home and running errands.

May 02, 2017

By Amy S_4

I am a past client of this provider

Visiting Angels is reliable and consistent, and they provide quality care. The services allowed me to go on vacation.

May 02, 2017

By Patricia W_11

I am a current client of this provider

Visiting Angels sends caregivers who are very considerate. They are the best out of all the companies I have researched. Having services from Visiting Angels helps me do what I need to do.

May 01, 2017

By Elizabeth W_3

I am a current client of this provider

Visiting Angels has high quality, professional people that are on-time. The most helpful thing is the companion care and cleanliness.

May 01, 2017

By Lisa C

I am a current client of this provider

I would tell someone that I find Visiting Angels to be very genuine, caring, and a company with good quality people. The services from Visiting Angels are my only break because I provide 24/7 care for the client.

April 24, 2017

By Jean M_7

I am a current client of this provider

All of the caregivers from Visiting Angels are really kind, caring, and always try to do their best. We have had contact with the director, and it is nice to have that kind of direct contact. I know my parents are getting care from Visiting Angels, so I can focus on my career and personal life.

April 20, 2017

By Nancy E_2

I am a past client of this provider

I would recommend Visiting Angels if the client is willing because they provide wonderful services. Visiting Angels gave me time off in the beginning, but my loved one became stubborn and cruel and I couldn't leave him along with the caregiver.

April 19, 2017

By Corrine L_1

I am a current client of this provider

I would tell a friend that Visiting Angels' employees are very patient oriented, and there is a sense of trustworthiness with them. I feel good with the people coming into my home. The service alleviates things that we would have to do as siblings.

April 14, 2017

By Al C_1

I am a current client of this provider

I would tell someone that Visiting Angels provides good services. Visiting Angels has made the client's life easier by helping her getting around and outside.

April 14, 2017

By Martha S_8

I am a current client of this provider

Visiting Angels has given us good services. The services from Visiting Angels make it easier to care for my mom.

April 10, 2017

By Madeleine B_1

I am a past client of this provider

Visiting Angels can provide a lot of care, traveling, cooking, and other things! They are truly multi-tasked! We were happy to know that Madeleine looked forward to the companionship that Janean gave her. She couldn't be alone for too long.

April 04, 2017

By Mark M_3

I am a past client of this provider

On one hand, Visiting Angels was prompt and reliable. On the other hand, some of the caregivers didn't have the social skills that would be required to make an elderly person feel comfortable. The services from Visiting Angels gave me peace of mind. I didn't have to worry about my mother being alone.

April 03, 2017

By Ron F_1

I am a current client of this provider

Visiting Angels is the best in every aspect. I couldn't have gone through everything without the help from Visiting Angels.

April 03, 2017

By Rita Y_2

I am a current client of this provider

I would recommend Visiting Angels to anyone. They are very nice. The services help me. They have always been very good to me.

March 03, 2017

By Jo-Anne G_1

I am a past client of this provider

I would tell someone that I like Visiting Angels, but I would not have wanted it every week. There were some good parts, but I did not like getting up that early. That was my only complaint. The caregiver could not come later because of another commitment.

March 03, 2017

By Dianne L_1

I am a current client of this provider

I would tell a friend that Visiting Angels is a wonderful and helpful company. The services have helped the most by providing comfort, friendship, warmth, and support.

March 03, 2017

By Laurie B_2

I am a current client of this provider

Visiting Angels has worked out well for me. It's hard on the other end with my mother. She thinks she doesn't need the help. One caregiver is wonderful. I'll leave her a few things to do, and she does them.

March 02, 2017

By Joyce S_5

I am a current client of this provider

Visiting Angels is caring. When the caregivers come to your home, they talk to you and go from there. I enjoy people! The Visiting Angels caregiver comes to visit with me. I like going places, and the service from Visiting Angels makes me feel happy.

March 02, 2017

By Jack W_3

I am a past client of this provider

I would tell someone that Visiting Angels is kind, considerate, knowledgeable, and for me personally, gave me a social opportunity. I felt that with some of the caregivers I was being a little too talkative, rather than allowing them to get work done. We were socializing, and perhaps it was my fault for doing it too much.

March 02, 2017

By Theresa L_4

I am a current client of this provider

The people that work at Visiting Angels are really great and the care they are providing makes a huge difference in my life. The services have kept the clients from going to the hospital because someone is with them to make sure they are not doing anything they are not supposed to do.

March 01, 2017

By Marilyn M_4

I am a past client of this provider

Visiting Angels was a good experience for us. The people who we had come here and that we have met have been perfect. The care has helped us very much. It gave me a chance to do some things with friends and other necessary things.

March 01, 2017

By Susan M_1

I am a current client of this provider

Visiting Angels is efficient, and the people are friendly. Visiting Angels helps with food shopping, changing sheets, and doing laundry.

February 24, 2017

By Eileen H_1

I am a current client of this provider

We had difficulty during the holiday season with Visiting Angels. We could not find the right people. Visiting Angels gets my mom up, but she hurt her knee the other day.

February 22, 2017

By Peter C_2

I am a current client of this provider

Visiting Angels is professional, on time, and does what they advertise. Visiting Angels has made my life more convenient.

February 17, 2017

By Linda A_2

I am a current client of this provider

Visiting Angels is very reliable and thorough. When there is going to be a change of the caregivers, it would be nice if there was a little bit more notice. Sometimes it is not their fault, but the client gets attached to the caregivers. My aunt was a little upset about that. Visiting Angels makes my life a little bit easier because I live in Maryland and my aunt lives in New Hampshire.

February 03, 2017

By Evelyn L_4

I am a current client of this provider

I would recommend Visiting Angels for home care because you can get help when you need it, especially if you need help at night. I know that I can get a good night's rest knowing that there is a caregiver watching the client during the night.

February 02, 2017

By Seth H_1

I am a current client of this provider

I would tell my friends that Visiting Angels is very professional, and they have good people in their organization. The caregivers are responsive.

February 02, 2017

By Kathleen B_1

I am a current client of this provider

We would tell others that Visiting Angels has been good so far. The services allow for none of the children to have to care for our mother, and for her to stay in her home.

February 02, 2017

By John &_2

I am a current client of this provider

I would tell people that Visiting Angels listens to our requirements, meets our needs, and the people sent have done well with the work. The most helpful thing done is the level of interaction.

August 31, 2011

By Concerned Professional

I visited this facility

I used to use Visiting Angels for my clients but stopped after I ran into a few problems with them. But they do have a few things in their favor. For starters, their rates are reasonable for both hourly and live-ins (in addition to an active live-in program, they offer escorts to physician visits, elder companions, and PCAs) . And their communication was always excellent. They always kept me in the loop with scheduling and problems solving. Also, the owner is accessible. On the negative side, the staff isn't as well trained or oriented to client needs as I would hope them to be. I always had the sense that they'd grab a case and then chase their tail trying to fit the right person to the job. I was also disappointed by the way they handled a particular case involving one of my clients who struck his wife. It was very uncharacteristic of him , and he told his wife's caregiver about it"”but instead of involving me, they called protective services right away. It was a mess and didn't have to be.
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About Visiting Angels of Newburyport

Visiting Angels of Newburyport is an in-home care provider serving Newburyport, Massachusetts and the surrounding area. Visiting Angels of Newburyport offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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Visiting Angels of Newburyport

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