BrightStar Care St. Simons Island Saint Simons Island, GA

Bob Q_1

They help my wife greatly with things she can't do and they check her out. It allows us to be here where we love to be. They come when they say they are going to come. They have good personalities and are very relatable as well.

Sonya M_3

She frees up the family so we don't have to do things. They got someone out to my mom as quickly as possible, and the caregiver is very good.

Jennifer G_7

The agency provides good staff, which makes my life easier. The agency is easy to work with and professional.

Claudette J

It made it easier for my mom to go to appointments to make our experience positive. I would recommend them because I liked the health care professional, she was really nice and my mom worked one on one with her.

MIchelle

The most helpful part is that Mom has been able to remain at home. I like that they're easy to communicate with.

Nanci C_1

They stay in touch and keep me up to date. The aide is wonderful.

Dawn A

She is blossoming and doing well. They have open communication. The owners are terrific.

Linda F_32

The caregivers help with grocery shopping. The difficulty of things scheduling could be improved. The scheduling could be a bit easier.

Laura V_2

It helps to have extra hands helping around the house. They try to address all the issues regarding the patient.

Wanda A_3

The agency has provided excellent care that is supportive, friendly, and loving. I like the quality of the services.

Ken T

They take the worry off of me that he is being well taken care of. I like the quality of the care and the people that take care of my dad are very professional.

Albert S_1

If I have complaints, I tell the person. They help me to organize my clothes. They have taken very good care of me for years. I like that they treat me as I should be treated. They listen to what I have to say.

Gayle R_2

They have helped her stay alive. They have done very well with my wife's care.

Loretta S_6

It is helpful to have someone to take her on outings. It gives me time to do other things. The client is happy with the care.

Belinda W

They came out and gave me my infusions weekly. I liked my nurse and would love to her back.

Paige H_2

They have been wonderful in making arrangements, and they have been responsive to issues. The office staff has been wonderful, also the caregivers have been wonderful as well.

Joe C_17

They took a lot of weight off me. The provided excellent care for Jacob.

Pam M_9

She has had the opportunity to have several caretakers and less than a year of her starting the program, and that's because the one caregiver decided to leave. While they were here, they took good care of her. She just had so many at one time. I would recommend them because the caregivers they have are kind and concerned about their patients. They make sure they are safe, happy and satisfied.

Ann K_6

The family isn't around, so it gives her someone to communicate with and have a social life with. They are very easy to schedule with and work around problems.

Lynda F_2

It's helped to have someone that is there for the patient. I've liked the communication.

Cindy H_21

I like the continuity and quality of the services. I have been very fortunate to have one very good caregiver.

Marion H_2

They help him with whatever he needs with no problem. They communicate really good.

Wallace W_1

I know that when I need to go somewhere, I don't have to worry about Nancy. I like that the ladies who come to check on Nancy are really nice.

Anonymous_7301

It has been a positive experience because they get him out more in the community. I would like them to improve on the staffing for me to recommend them.

Stacy J_1

They are responsive to our needs. I like that they genuinely care about my family and they provide excellent care.

Betty C_21

He enjoys that they come, but they can only come twice a week. The people who come are punctual.

Synthia S

They give me more time to be out. They did great on everything.

Brenda B_3

I broke my elbow, so I need extra care. I like the caregivers that they send; they have all been very nice.

Pamela C_11

They make life easier since I don't have to worry about taking care of my mom. They always assist me with what I need when I call.

Anonymous_5502

It has made things easier since it is convenient for him and me. I like that they are pretty thorough.

Emory H_1

They are always working to find the right fit for us. They come up with good ideas and solving problems. They are personable. They address any issues. They have good communication.

Anonymous_2830

They have somebody come and play games with her so she stays active. It gives me a break. They take good care of my sister. They are dependable.

Dell P

By finding subs and making sure they are vaccinated. I'm satisfied with the caregivers, but not all their caregiver are vaccinated.

Anonymous_5370

They have been very dependable and offer excellent care for my dad. I like that they are very responsive and caring.

Tod

They accepted my case though it was difficult. I was very grateful. They were responsive, on-time, and friendly. They were awesome.

Marguerite E

They have great staff. They are friendly. They are reliable.

Alice E_4

We only have her once a week, but it lets us get out of the house, which is so nice. The quality of the caregiver is amazing. She knows how to tend for my mother who has dementia.

Michael J_7

When they realized she was having trouble getting her prescriptions filled, they took her to her doctor. They have been very thoughtful to my mother. They go above the usual routine of care.

Connie M_3

Their presence helps me the most. I appreciate the warmth of their caregivers. Their personalities match mine.

Stephen U_1

They have allowed him to live independently when family isn't around. I like that they are always willing to change the care plan to our needs.

Frankie A

The caregivers that the company sent us were very good. They made a big difference for me. We needed the caregivers to wake us up to give Tory her medicine. It helped us sleep much more. The company did their best at very short notice to find us caregivers to stay with us 24/7.

Richard _7

I don't know what we would've done without them. It was pretty easy to set up and the people they sent are all very friendly and personable,

Jackie R_1

They make life easier because they are confident and know what to do. I don't have to tell them what to do. I like BrightStar Care because they are very cooperative and their office is nice. They come get things from me from my car in the parking lot when I stop by the office.

Anonymous_4736

They go to the grocery store, take me to the doctors, and help me with showers. They should require the workers not to use cell phones for private use while they are on duty.

Doree A

She needs a lot of care. They will do meal prep and do chores. The caregivers also interact with her. This agency has provided consistent caregivers.

Lisa I

They give me time to have a rest from caregiving. They are responsive.

Anonymous_4488

It was freed me up a lot. They have constantly helped with their daily life such as driving to doctor appoints and fixing food. I like that they have provided us with great service. They have sent us great personal. The lady has been very helpful to my wives parents.

Rebecca P_2

She has been very flexible with our needs. I like the nurse that we work with.

Jeremiah J

It is convenient. The process is easy.

Debra W_10

The services have been a high impact because I would have to go to the hospital to get my medications. I would recommend BrightStar because they have awesome nurses.

Katharine T

The services provided by BrightStar have been a big help. I can do anything they do, but they are able to take that burden from me so I can get out of the house. I would recommend BrightStar Care because I have been using them for 3 years and they are very good.

Beth H_3

I have been doing a lot better. I have had a lot of medical issues and the nurse takes care of me.

Cindy F

They became part of the family. They were a great comfort to the client, and they gave us peace of mind knowing they were there to take good care of her. They really tried to match the correct caregiver with the circumstances.

Thomas B_10

They make it so I can get my infusions in my home and I don't have to leave. I love the nurse they sent out.

MeMe S

They help the most by keeping my father safe from falling and getting hurt. I have liked that they are very reliable and that I do not have to worry about someone showing up late or not showing up.

Richard N

They organize his medicines, are very kind to him and they understand his needs and they can accommodate him even in an urgent situation. They are very caring and professional.

Deloris B_1

They talk to me about the problem I have and they give me some good advice, I appreciate that. I have a caring a nurse who always takes care of things like they should.

Geraldine W

The caregivers are great. The CNAs could be more informative and show more initiative about doing things. They need to improve on their communication and staffing.

Charley T

She does a real good job and she knows what she is doing. She does not play around, she gets the job done. It is outstanding as far as I am concerned, everything is good for me. My nurse is always on time.

Anonymous_3886

They have try to get me people that would be good for me personality wise. I like some of the personal feelings they give me when I call and have questions.

Deborah P_4

They helped most by relieving my worry about getting sick with the immune system support I get. I can relax more. I have not had any issues with them. I called once and got a good response.

Kathy Z_2

They became my caregiver for a night, which was huge. They were very professional and thorough, very understanding. It was a big decision for me.

Joan W_1

I do not have them every day. She is a good companion. I do not need a lot of physical care. She does a lot around the house. She goes out with me when I have to go shopping. I have had the same person for several years. They are very good about following up. My late husband also had their care also. They do a good job.

William G_9

We have created a skilled nursing facility at the house which has been helpful. They could be more consistent with the skill set of the caregivers.

Dollie Mae B_2

They make sure all of her needs are met, and they give me a break. I like their caregivers.

james c

She comes on weekends, and my father is a total care patient, so she takes care of everything that I need her to. She helps with changing, giving meds, and other daily tasks. The way that they call me each week to make sure it's okay. Our caretaker is fabulous, and I couldn't ask for better.

Loretha M

They need to be a little more aware of what is going on with their clients. BrightStar is good at what they do, but they should get more feedback than just checking in once a week. I would recommend them better if they had a better way of checking on their employees, more than calling in and asking if they're fine. They need to track them better.

Mary L

They make all of the difference in the world and they help me with everything and I feel very fortunate to have them here. They are always on time and very mannerly and they are just perfect.

Brandon S

I put a lot into it, because I create the lesson plans. He enjoys the routine and enjoys the other clients. I think that they make an effort to meet the needs. It's not just babysitting.

Bob G_12

They take care of many things that otherwise I would have to do. I like that they are reliable.

Maxine B

They have helped by filling in whenever I call. My nurse is always here when I need her. I like that I can call them, and they will be there.

Mary A

They pick up my loved one and take her anywhere she needs to go, such as going shopping. The services allow us to not have to do so many things. I like the personnel and nurses because they're very nice.

Anonymous_2415

They should have had backup when a caregiver called out, and the CNAs should have known what they were doing. We had a caregiver who only received training for two days. The first nurse was wonderful, but there were problems when a caregiver would call out. Because of this, I had to go back and forth with my job.

Laura W_5

I know that my mom is well taken care of. I like the professionalism of the people that work and their attention to detail. I like their friendliness.

Elijah R

They are there and providing the care and comfort while we are at work. I like that they are very proficient in caring for the clients.

Laura E_3

The people that they have are very caring, nurturing, and basically down-home, good people. We had kind of an emergency situation where my father was sick and my mother needed care. They had people for us in less than 24 hours. We are very happy with them.

Joyce C_14

They help by engaging her in conversation, helping her walk from room to room, bathing her, and feeding her. I like the caregiver that comes.

Sally R_9

I only have them for a few hours once a week. They help me to get out and do things when they are here. They are easy to get in touch with. I think they match their caregivers well based on personality.

Frankie_1

It makes a big difference and I'm here all the time and Sharon comes and helps my mom with the shower so it makes things a lot easier for us here. They have worked very hard with us to assign someone who suits my mom very well, and I appreciate their attention to that.

Jennifer B_2

They give my dad some rest from caring for my mom all the time. The caregiver they put with my mother is great, and they also follow up a lot and make sure everything is going well. They have a good relationship with their employees and with the clients.

Bridgett C

They provide companionship. We like the service very much.

Margie M_3

They could have me not sign a contract or agreement saying I would not use the caregiver unless it was through them. They are excellent in their communication.

Deb P

My caregiver has been above and beyond with grocery shopping and you name it. My caregiver will just pop over on their own time, even when they are not paid for it. It has just been amazing and wonderful. I have found a personal friend, which is needed. We bonded and the caregiver has been fantastic.

Snehalatha P

They could get someone who can do the chores 24/7. They could keep a stable person that my grandma needs.

Darleen H

It allows me to work because they have had someone there whenever they said they would. They try to make sure someone covers the shift.

Diane _1

They provided my mom with companionship. They were very courteous and professional.

Karen

They allowed the family to rest. They did some of the difficult hands-on care. They consoled and worked directly with hospice on our behalf. They were friendly and hands-on. They were vigilant and empathetic.

Valerie C

They help by sending qualified people out and being easy to work with and they are nothing but professional. They don't let my mother affect them. I would say that they just move heaven and earth to provide care if they can. Someone from BrightStar Care even picked my mother up from the hospital.

Anita B

They really helped with physical care and being sure she wasn't in danger. They administered medicine for her and gave me peace of mind. They took charge of the situation and did things without needing to be asked.

Gina M_1

We didn't have to be on site to deal with my parents. They were very good about communicating with my brother and sister and I.

Sharon _2

They took care of my dad and my mom. They are very good. The girl that helped them was very good with them, and we asked for her back. The girl is very good and attentive to my parents' needs, and they are a good company.

Barbara M

It gave me companionship and a way to get out to get around the town. I like that they are prompt and efficient, and they know their job.

Rebecca S_1

He would have not been able to function without them. I would definitely recommend them. I don't know all of the individual employees but their ability to put together everything is great.

Charles M

They give good service, but it wasn't anything huge. The caregivers had a good personality and were easy to work with. It was a pleasure to spend time with them.

Jane J

It is wonderful. They work with me and they're caring and helpful.

Amanda S

The amount of skills that the nurses have is reassuring to me. When having a pediatric and adult case, we have to schedule things differently. Each nurse, regardless of age, has preferences of clients. When they get clients that match with the nurses' preferences, it makes things so much smoother.

Jane C

BrightStar Care had excellent communication and I liked the quality of the staff. They tried very hard to accommodate our schedule, which changed frequently, and I felt like it was a hometown business. They don't feel like a big corporation because they care about their neighbors. They provided a service that I couldn't get any place else.

Gertrude K

They could keep consistency with the same people, the CNA we have is wonderful, but sometimes the office isn't as helpful. The actual CNA they send comes on a regular basis and she is excellent.

Margaret P

When I called to inquire about them, they sent a professional out and spent plenty of time with me. The communication process is good, but the intake process was great. They seem to have been able to queue in on what the client's needs are.

Anonymous

My loved one isn't just a costumer to them. They know my loved one. They know what they do and don't like and meet all their needs. I have been very impressed with the quality and kindness of the caregivers they have sent to my loved one. The company itself is outstanding and always tries to serve us the best they can. I live far away from my loved one, so having caregivers come eases my worry tremendously. I feel like they are cared for, and I feel like I have a relationship with BrightStar Care.

Brewnell T

BrightStar Care is a convenient company. The services made it so that I didn't have to take care of anything.

Debbie H

BrightStar Care was very caring and compassionate. They were responsible, dependable and they were interested in meeting our needs. BrightStar Care met all of our needs. My dad needed extra assistance, and they provided that well.

Stephanie J

BrightStar Care is able to accommodate me at the last minute. The services make life easier by not bothering me if they don't have to. They try to work around me.

Lavera H

BrightStar Care has very good people who do the things that I need them to do. I have had no problems with them and have enjoyed their services. BrightStar Care makes my life easier by taking care of the little things like driving me to the store. Other than that, their impact is not vital to my life.

Chloeann P

I would tell a friend that BrightStar Care has very helpful caregivers. BrightStar Care has made my life easier by caring for my husband, who is in a wheelchair, by helping us get out of the house.

Larry M_12

BrightStar Care impressed me because they were readily available, timely and responsive. BrightStar Care was fine and thought they were doing what was needed but it just turned out not to be what we needed. The services didn't work out very well and it was partly because of my loved one and partly because the caregivers weren't well trained on mental problems.

Arnold L_1

I would tell a friend that BrightStar Care is professional. BrightStar Care made Arnold life better by helping him with his activities, and daily living.

Anonymous_1286

The services I get from BrightStar Care are excellent. They always come on time. BrightStar Care has made my life easier because they take care of everything and they always come on time.

Anthony R

BrightStar Care is very punctual and they have a professional, caring, and friendly staff. The services from BrightStar Care take a lot of stress out of my life.

Angelo B

The nurse I had at BrightStar Care was very attentive and excellent. The services kept me alive.

Goodloe Y

I would tell a friend that BrightStar Care has qualified people. We get to select them and see if they work out well with my loved one. We've had one or two who didn't work out, but overall, things have gone very well for my wife. My wife doesn't like to be trapped in the house because she can't drive. I don't think that we could do without BrightStar Care as far as my wife is concerned. She needs constant supervision so she doesn't fall. The caregivers have to be aware of that she so doesn't fall.