BrightStar Care St. Simons Island

They became part of the family. They were a great comfort to the client, and they gave us peace of mind knowing they were there to take good care of her. They really tried to match the correct caregiver with the circumstances.

They are crucial to my own well-being, mentally and physically. They are responsive and for the most part their employees are caring and professional.

They do a good job locating people to take the jobs that are available. They are very professional and interested in their patients.

They make it so I can get my infusions in my home and I don't have to leave. I love the nurse they sent out.

They help the most by keeping my father safe from falling and getting hurt. I have liked that they are very reliable and that I do not have to worry about someone showing up late or not showing up.

They organize his medicines, are very kind to him and they understand his needs and they can accommodate him even in an urgent situation. They are very caring and professional.

They talk to me about the problem I have and they give me some good advice, I appreciate that. I have a caring a nurse who always takes care of things like they should.

The caregivers are great. The CNAs could be more informative and show more initiative about doing things. They need to improve on their communication and staffing.

They helped the most in making me feel that I have someone who cares, and that I have support when I need it. What is there not to like? All my experiences have been with women who are very compassionate, understanding, kind, and helpful.

She does a real good job and she knows what she is doing. She does not play around, she gets the job done. It is outstanding as far as I am concerned, everything is good for me. My nurse is always on time.

I have peace of mind that they are taking care of my father. They have been very compassionate caregivers.

They have try to get me people that would be good for me personality wise. I like some of the personal feelings they give me when I call and have questions.

They helped most by relieving my worry about getting sick with the immune system support I get. I can relax more. I have not had any issues with them. I called once and got a good response.

They teach my loved one skills. They really care about my loved one.

If I have any questions or concerns, they always address them right away and follow through. I can call at any time if I have any problems, and the owner is very conscientious if things are going right.

They became my caregiver for a night, which was huge. They were very professional and thorough, very understanding. It was a big decision for me.

I have to go to work, so they care for him while I'm at work. Everyone that cares for him are just so nice and I know they really care about my son.

I do not have them every day. She is a good companion. I do not need a lot of physical care. She does a lot around the house. She goes out with me when I have to go shopping. I have had the same person for several years. They are very good about following up. My late husband also had their care also. They do a good job.

We have created a skilled nursing facility at the house which has been helpful. They could be more consistent with the skill set of the caregivers.

They make sure all of her needs are met, and they give me a break. I like their caregivers.

She comes on weekends, and my father is a total care patient, so she takes care of everything that I need her to. She helps with changing, giving meds, and other daily tasks. The way that they call me each week to make sure it's okay. Our caretaker is fabulous, and I couldn't ask for better.

They need to be a little more aware of what is going on with their clients. BrightStar is good at what they do, but they should get more feedback than just checking in once a week. I would recommend them better if they had a better way of checking on their employees, more than calling in and asking if they're fine. They need to track them better.

They seem to be intimidated by me. Sometimes when they try to work with me or through me, they seem intimidated. They are very one-on-one. She considers her caretakers as sisters and that is important for my daughter. If they were too formal, she would not have been happy.

They make all of the difference in the world and they help me with everything and I feel very fortunate to have them here. They are always on time and very mannerly and they are just perfect.

I put a lot into it, because I create the lesson plans. He enjoys the routine and enjoys the other clients. I think that they make an effort to meet the needs. It's not just babysitting.

It helps me do the things that I cannot do myself. They have really good people who are dependable.

They walk my son, feed him snacks, get him off the bus, play with him, work on sign language with him, help with his potty time, and help him with his bath. They take care of my son very well.

I could not do anything without someone taking care of my wife. They help her the most by being a great companion to her. I like that they are reliable, and the aide that they have sent is just great.

They take care of many things that otherwise I would have to do. I like that they are reliable.

They have helped by filling in whenever I call. My nurse is always here when I need her. I like that I can call them, and they will be there.

They pick up my loved one and take her anywhere she needs to go, such as going shopping. The services allow us to not have to do so many things. I like the personnel and nurses because they're very nice.

They have given me my infusions. If I have any questions, and the nurse doesn't have the answer, she will notify me when she does. They have good nursing staff. If I have any questions, I can get answers. If I have a problem with being home when the medicine is going to be delivered on the day of infusion, they can help. They're just helpful, all around.

They should have had backup when a caregiver called out, and the CNAs should have known what they were doing. We had a caregiver who only received training for two days. The first nurse was wonderful, but there were problems when a caregiver would call out. Because of this, I had to go back and forth with my job.

It is nice so that I don't have to drive to Jacksonville to receive my IV treatments. I like that they come to my home and help me there.

They are helping provide her food and cook her meals. They do some household cleaning and organization in her house, and they make sure she takes her medication daily. They have been very good, and this is our 3rd or 4th time of using them for my mom.

They help me shower and get dressed in the morning. I couldn't do it without them. They keep the same person coming every time.

I haven't had a problem with them at all. The people that didn't work out with her got moved to be with someone else. She is getting out and doing stuff outside. She is excelling. They have always tried to go above and beyond to fulfill my needs. They are trustworthy. I have had a great experience.

I know that my mom is well taken care of. I like the professionalism of the people that work and their attention to detail. I like their friendliness.

They are there and providing the care and comfort while we are at work. I like that they are very proficient in caring for the clients.

The people that they have are very caring, nurturing, and basically down-home, good people. We had kind of an emergency situation where my father was sick and my mother needed care. They had people for us in less than 24 hours. We are very happy with them.

They help by engaging her in conversation, helping her walk from room to room, bathing her, and feeding her. I like the caregiver that comes.

I only have them for a few hours once a week. They help me to get out and do things when they are here. They are easy to get in touch with. I think they match their caregivers well based on personality.

It makes a big difference and I'm here all the time and Sharon comes and helps my mom with the shower so it makes things a lot easier for us here. They have worked very hard with us to assign someone who suits my mom very well, and I appreciate their attention to that.

I am doing infusions and the medicine itself is what is doing the job, be she makes me comfortable. I like how they are knowledgeable.

They could do their job. They could look at their staffing and have male attendants.

They give my dad some rest from caring for my mom all the time. The caregiver they put with my mother is great, and they also follow up a lot and make sure everything is going well. They have a good relationship with their employees and with the clients.

They provide companionship. We like the service very much.

They could have me not sign a contract or agreement saying I would not use the caregiver unless it was through them. They are excellent in their communication.

They helped her get to the bathroom. She only had them the one time and the nurse helped my mom, so I did not have to do what the nurse was doing.

I don't really have a daily life. I had a back surgery, and she helps me. With the nurse I have, any kind of rescheduling, she makes sure she is able to get there for me to take care of my PICC line.

My caregiver has been above and beyond with grocery shopping and you name it. My caregiver will just pop over on their own time, even when they are not paid for it. It has just been amazing and wonderful. I have found a personal friend, which is needed. We bonded and the caregiver has been fantastic.

They could get someone who can do the chores 24/7. They could keep a stable person that my grandma needs.

It allows me to work because they have had someone there whenever they said they would. They try to make sure someone covers the shift.

They provided my mom with companionship. They were very courteous and professional.

The drugs get shipped to my loved one. There seems to be a lot of confusion with the medication being shipped. They changed carriers halfway through and not it's not definite if my loved one gets it on time or not.

They allowed the family to rest. They did some of the difficult hands-on care. They consoled and worked directly with hospice on our behalf. They were friendly and hands-on. They were vigilant and empathetic.

They help by sending qualified people out and being easy to work with and they are nothing but professional. They don't let my mother affect them. I would say that they just move heaven and earth to provide care if they can. Someone from BrightStar Care even picked my mother up from the hospital.

I don't know how to give myself an IV yet, so having them come is helpful. The nurses cared about me.

They really helped with physical care and being sure she wasn't in danger. They administered medicine for her and gave me peace of mind. They took charge of the situation and did things without needing to be asked.

We didn't have to be on site to deal with my parents. They were very good about communicating with my brother and sister and I.

They took care of my dad and my mom. They are very good. The girl that helped them was very good with them, and we asked for her back. The girl is very good and attentive to my parents' needs, and they are a good company.

She got the care she needed when I wasn't there to help. The caregivers that came had good attitudes. BrightStar Care could have had better scheduling.

It gave me companionship and a way to get out to get around the town. I like that they are prompt and efficient, and they know their job.

He would have not been able to function without them. I would definitely recommend them. I don't know all of the individual employees but their ability to put together everything is great.

They give good service, but it wasn't anything huge. The caregivers had a good personality and were easy to work with. It was a pleasure to spend time with them.

It is wonderful. They work with me and they're caring and helpful.

The services they provide with medication boost my immunity and help me to take care of myself. It helps me to do things that I would not be able to do myself. They give good quality care and the nurses that come out to give me infusions work with me and are very good at what they do.

The amount of skills that the nurses have is reassuring to me. When having a pediatric and adult case, we have to schedule things differently. Each nurse, regardless of age, has preferences of clients. When they get clients that match with the nurses' preferences, it makes things so much smoother.

BrightStar Care had excellent communication and I liked the quality of the staff. They tried very hard to accommodate our schedule, which changed frequently, and I felt like it was a hometown business. They don't feel like a big corporation because they care about their neighbors. They provided a service that I couldn't get any place else.

BrightStar Care has always taken care of everything. There is one girl that does my IV very well and BrightStar Care makes sure I get her every time. It's great they do that for me. With BrightStar Care, I'm not as sick and I don't have to go to the hospital to get IV treatments.

They could keep consistency with the same people, the CNA we have is wonderful, but sometimes the office isn't as helpful. The actual CNA they send comes on a regular basis and she is excellent.

When I called to inquire about them, they sent a professional out and spent plenty of time with me. The communication process is good, but the intake process was great. They seem to have been able to queue in on what the client's needs are.

My loved one isn't just a costumer to them. They know my loved one. They know what they do and don't like and meet all their needs. I have been very impressed with the quality and kindness of the caregivers they have sent to my loved one. The company itself is outstanding and always tries to serve us the best they can. I live far away from my loved one, so having caregivers come eases my worry tremendously. I feel like they are cared for, and I feel like I have a relationship with BrightStar Care.

BrightStar Care is a convenient company. The services made it so that I didn't have to take care of anything.

BrightStar Care was very caring and compassionate. They were responsible, dependable and they were interested in meeting our needs. BrightStar Care met all of our needs. My dad needed extra assistance, and they provided that well.

BrightStar Care is able to accommodate me at the last minute. The services make life easier by not bothering me if they don't have to. They try to work around me.

BrightStar Care has very good people who do the things that I need them to do. I have had no problems with them and have enjoyed their services. BrightStar Care makes my life easier by taking care of the little things like driving me to the store. Other than that, their impact is not vital to my life.

I would tell a friend that BrightStar Care has very helpful caregivers. BrightStar Care has made my life easier by caring for my husband, who is in a wheelchair, by helping us get out of the house.

BrightStar Care impressed me because they were readily available, timely and responsive. BrightStar Care was fine and thought they were doing what was needed but it just turned out not to be what we needed. The services didn't work out very well and it was partly because of my loved one and partly because the caregivers weren't well trained on mental problems.

I would tell a friend that BrightStar Care is professional. BrightStar Care made Arnold life better by helping him with his activities, and daily living.

The services I get from BrightStar Care are excellent. They always come on time. BrightStar Care has made my life easier because they take care of everything and they always come on time.

BrightStar Care is very punctual and they have a professional, caring, and friendly staff. The services from BrightStar Care take a lot of stress out of my life.

The nurse I had at BrightStar Care was very attentive and excellent. The services kept me alive.

I would tell a friend that BrightStar Care has qualified people. We get to select them and see if they work out well with my loved one. We've had one or two who didn't work out, but overall, things have gone very well for my wife. My wife doesn't like to be trapped in the house because she can't drive. I don't think that we could do without BrightStar Care as far as my wife is concerned. She needs constant supervision so she doesn't fall. The caregivers have to be aware of that she so doesn't fall.