Gaddiel Home Care Services is unbelievably first class from top to bottom. They found me a caregiver the first day after I called. When they first started with us, our needs were at a certain level, and then over a period of about 4 years, our needs changed. So, when they first came in, they did basically an assessment of what we needed. At that particular time, we needed someone to provide a level of care, just basically to be there and assist with any aids that we had for my mother, and the needs were fairly minimal. As time progressed on, her needs increased and they adjusted their plan. They discussed with us and asked us what we needed, and then they offered suggestions on how to meet those needs.
They provided personal hygiene needs, they helped her brush her teeth and get dressed, helped her take her medication, and they basically assisted with everything that she did from the time she got up till the time she got to bed. They would take her to lunch, fix her breakfast, and they would do anything that she needed to maintain her daily activities. Their communication is exceptional. In today's time where communication in a lot of different circumstances is poor, on their end, from the top down, their communication has been exceptional.
Josephine, the managing owner, is always accessible, always answers her phone, and always responds to her emails and so does the rest of her office staff. Their communication with us was phenomenal, and because of that I referred them to several other people.