The Connecticut Hospice

I am very disheartened with the way my Father was treated by Hospice as a whole and Home Care. The nurse assigned to him to come to the house was very rude and had no empathy towards him or us as caregivers. His wish was to go to Hospice and live out his remaining days but they kept telling him that he was not ready. You can see the tears in his eyes. He passed away at home with family. As of date no one from Hospice called to see how we are doing. My family and I are not happy the way everything was handled.

My Mother spent her last days here. The staff were extremely kind and helpful, even during this COVID era we are in now. I feel my Mother was in good hands here.

We are forever grateful to CT Hospice & the staff here. They cared for my father, my family and me as though we were one of their own family members. There is a beautiful view in every room, my father would open eyes and with wonder say "Wow, what a stunning view". The food is honestly some of the best I've had, they offer meals to family their with loved ones for an extremely reasonable price to help you out. You are given a cot to sleep on when you stay the night in the room with your loved one. This is a magical, safe space, and from the bottom of my heart thank you CT Hospice for everything you did, you'll be in our hearts forever.

The Nursing staff all have attitudes. This is a beautiful facility, but someone should use a vacuum cleaner on those rugs and pick up the dried gook in the corners of the elevator. The nurses are quite the cranky ones. We heard much griping among the employees . The nurses should find employment elsewhere if working conditions are really that bad. Family members have enough on their mind without hearing all the moaning about how horrible and unfair the administration is. I am sorry but at least you have jobs and you are healthy.

The staff is very territorial. We were told that Hospice was not a private hotel and to back off. Nurses told us we were making ourselves too comfortable. They claim 24 7 visiting hours but they have not updated their website. We got the golden boot at 8 pm

My father, Age 87 was in a rehab facility. His health was in severe decline. It was decided that Connecticut Hospice was his best option. It was understood my Dad would receive great care. I have regrets about sending him to Hospice. My opinion based upon observation was that staff was in need of. Etiquette, empathy, and common decency training . This is my own option based upon my own observation. I was going to move my Dad back to the rehab \ nursing facility from that which he originated. I was displeased with Hospice and displeased with my Dad's care. My Dad passed away before I could place my Dad back in the other facility. I felt his level of care was much better in the other facility than Hospice. The day my Dad passed away I spoke to the Charge Nurse on the second floor and I found the communication difficult because she kept going back to another subject which was not relevant. I did not want to debate so I hung up. I drove to Hospice the next morning to retrieve my Dads belongings and the staff, in my opinion, seemed distant.