I am so very disappointed with CT.Home Hospice. I felt that my father did not get the care that he needed.The nurse that was assigned to him showed no compassion. Very poor attitude to my family. There was no empathy to us as caregivers. His wish was to die in Hospice but he died peacefully at home with his family around him.
The Connecticut Hospice
Offers Home Health Agencies and Hospice
10 Reviews
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(800) 973-1841
Reviews of The Connecticut Hospice
Home Health Reviews for The Connecticut Hospice
November 13, 2020
I am a past client of this provider
September 04, 2020
I am a past client of this provider
My mother passed away recently and was in home hospice for almost 4 months. We found the nurses, home health aide, therapists, and social worker extremely motivated, dedicated, organized, and loving. Every facet of the operation was well coordinated, including the very responsive pharmacy and medical equipment provider. It was always easy to reach a nurse on call, and they provided quick and definitive guidance on what to do. We really appreciated the level of everyone's technical and soft skills, which made this stressful and sometimes confusing process much more manageable. We are forever grateful for CT Hospice!
Hospice Reviews for The Connecticut Hospice
June 25, 2022
I am a friend or relative of a current/past resident
My father is a resident of Connecticut Hospice. They are outstanding, and their staff is top notch. My father needs total care. They clean him, they reposition him, feed him, and give him medication, of course. It's a very caring and nurturing environment.
November 16, 2020
I am a current client of this provider
I am very disheartened with the way my Father was treated by Hospice as a whole and Home Care. The nurse assigned to him to come to the house was very rude and had no empathy towards him or us as caregivers. His wish was to go to Hospice and live out his remaining days but they kept telling him that he was not ready. You can see the tears in his eyes. He passed away at home with family. As of date no one from Hospice called to see how we are doing. My family and I are not happy the way everything was handled.
May 11, 2020
I am a past client of this provider
My Mother spent her last days here. The staff were extremely kind and helpful, even during this COVID era we are in now.
I feel my Mother was in good hands here.
April 27, 2020
I am a past client of this provider
We are forever grateful to CT Hospice & the staff here. They cared for my father, my family and me as though we were one of their own family members. There is a beautiful view in every room, my father would open eyes and with wonder say "Wow, what a stunning view". The food is honestly some of the best I've had, they offer meals to family their with loved ones for an extremely reasonable price to help you out. You are given a cot to sleep on when you stay the night in the room with your loved one. This is a magical, safe space, and from the bottom of my heart thank you CT Hospice for everything you did, you'll be in our hearts forever.
February 01, 2020
I am a past client of this provider
The Nursing staff all have attitudes. This is a beautiful facility, but someone should use a vacuum cleaner on those rugs and pick up the dried gook in the corners of the elevator. The nurses are quite the cranky ones. We heard much griping among the employees . The nurses should find employment elsewhere if working conditions are really that bad. Family members have enough on their mind without hearing all the moaning about how horrible and unfair the administration is. I am sorry but at least you have jobs and you are healthy.
January 13, 2020
I am a past client of this provider
The staff is very territorial. We were told that Hospice was not a private hotel and to back off. Nurses told us we were making ourselves too comfortable. They claim 24 7 visiting hours but they have not updated their website. We got the golden boot at 8 pm
December 09, 2019
I am a current client of this provider
My father, Age 87 was in a rehab facility. His health was in severe decline. It was decided that Connecticut Hospice was his best option. It was understood my Dad would receive great care. I have regrets about sending him to Hospice. My opinion based upon observation was that staff was in need of. Etiquette, empathy, and common decency training . This is my own option based upon my own observation. I was going to move my Dad back to the rehab \ nursing facility from that which he originated. I was displeased with Hospice and displeased with my Dad's care. My Dad passed away before I could place my Dad back in the other facility. I felt his level of care was much better in the other facility than Hospice. The day my Dad passed away I spoke to the Charge Nurse on the second floor and I found the communication difficult because she kept going back to another subject which was not relevant. I did not want to debate so I hung up. I drove to Hospice the next morning to retrieve my Dads belongings and the staff, in my opinion, seemed distant.
May 10, 2016
I am a friend or relative of a resident
I think Connecticut Hospice was very good at what they do. It was a very nice facility with nice rooms and caring people. My dad received exceptional care.
Services and Amenities of The Connecticut Hospice
Medicare
- Overall:
- Medicare Provider Number: 077119
- Ownership Type: Non-profit
- Date Certified: 01/06/1977
Quality of Service
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Timeliness of providing service89.5%
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Taught patient or caregivers about their drugs97.1%
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Checked patient's risk of falling99.3%
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Checked patient for depression96.9%
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Checked for flu vaccination74.9%
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Checked for pneumonia shot81.7%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care94.5%
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How often patients had less pain moving around46.8%
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How often home health patients had to be admitted to the hospital24.7%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted7.5%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalWorse Than Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalSame As Expected
Patient Improvement
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Walking or moving around53.4%
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Getting in and out of bed59.5%
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Bathing43.3%
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Breathing49.4%
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Wounds/healing after an operation73.7%
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Medication compliance33.2%
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