Shining Star Caregivers

Shining Star started out great for us but quickly declined in service. They canceled several times with no backup leaving us scrambling for coverage. We eventually hired a second individual caregiver as backup. Shining Star leveraged this to their advantage repeatedly using her to cover many of their shifts. Eventually, Shining Star resigned with a two week notice leaving a week prematurely - notifying us on a day they were supposed to be here. Very disappointing. I hope other clients have many levels of backup.

Mary and her staff are wonderful. Absolutely amazing help and incredibly affordable. They are a huge blessing to my mom, to our family, and community.

This last winter it became obvious that we needed some additional care for our aging father. After calling around and talking to several agencies we felt most comfortable with Shining Star's responses. Everything we felt during the interview process has been exactly the way the service has been provided. They really care for him both for his physical well being as well as his emotional state. And they only bill for the time they provide services. We have asked for an hour per time - which the other agencies require minimum of two hours before they would even consider giving service - not so with Shining Star. They take him for walks, help him with bathing, change bedding, make sure to let us know if there are any supplies we need to purchase they even do the wash for him when needed. We have been very pleased with their service and plan on using them for quite a while.

I have had several girls in my home, to help with mothers care. im not impressed by the inconsitancy of this agency, I WAS ALARMED BY THE FACT THAT MOST OF THESE CAREGIVERS WERE WELL INTO THIER 50 SAND OLDER,NOT AT ALL IMPRESSED HAVE DONE BETTER.