HarborChase of Shorewood

Veronica

I visited and I like the whole place. The employees were great. They were all very friendly. The chef was also very friendly and very nice. The food smelled good as we were leaving. They even offered to have a meal. April was amazing. She was friendly, knowledgeable, and professional. She was great. The facility was clean. There was no urine smell when you open the doors. It was great.

Ellen

I found here for my brother. It's excellent. The interaction with the staff is very good. I saw the schedule of activities; they're a five.

Rita

I have chosen here because it has all of the things that we need, and the other ones didn't have as much. This community has a lot of activities inside and out the place. It's nice, bright, and modern. The rooms are very nice. We had an in-person tour, and not a virtual tour. They have nice parking for not only the residents but for the family, and it's very close to our house. It just checked all our boxes. The staff are very good, very knowledgeable, and very friendly. They're quick to respond, got us in for a quick tour, and answered our questions. They're very good. They have a restaurant with a nice kitchen, and a very nice dining room; they have a lot of onsite activities, and they have an outdoor courtyard with a fire pit. Their activities when it's outside of COVID are very good. They have lots of theaters, tours, and dinners.

Penny805506

Inside, the facilities were lovely. However, in the winter, you can glimpse a view of the Milwaukee River, but it is right on Capitol Drive. And while there is a dog park, you have to cross Capitol Drive; I cannot see a 91-year old woman trying to cross there with a small dog at her side. Norma didn’t want to live in the city, and she said that every corner of that street looks out to a busy road, so she didn’t like that at all. There was nothing wrong with the facility, and they were very nice. They did a very good job taking us around and answering all our questions, and it was pet-friendly. There was no lack of facilities there at all. It would be nice if it was west of the river, not east of the river. It is like a city hub, and the traffic never stops. The location is not good, but the facility is first class. But if you don’t want to live in the city, you don’t want to live there.

Mary457624

It was brand new. The central area was very open with lots of lights. The staff was very helpful and warm. They had an exercise room and a few amenities. The dining area was nice.

Nancy119464750

It is terrific. I am happy with the staff. They have been extremely helpful in helping me with all the paperwork, and they are very accommodating in making sure my mom gets all the care she needs without any restrictions. Mom’s room is great although small.