Laurels of Heath

MadiP

This is a nice facility. The employees are kind and caring. The facility was clean.

Renee

My husband is at Laurels of Heath. He has been there for a week. The care there is the best. They have a skilled care wing in this facility, so there are only 10 patients in the wing. And because my husband requires a full-time respiratory therapist, 24/7, which they have onsite. If you go to a normal nursing home, that's usually not available to you. It's extremely clean. The staff is all very experienced. Most of them have been there for over 15 years. And they're very caring. It's just been a great placement for my husband. When you walk in, it's extremely lovely. The lobby is lovely, and it's not crowded. There are no patients sitting all over the place. There's absolutely no odor anywhere in the facility. It is kept up impeccably. So when you walk in, it's very inviting. It's not overwhelming. The receptionist is easy to find. With this particular place, the first wing of the facility is the wing that handles skilled care. You're not walking through the whole facility to get to a wing for the people who are the most ill, and you don't see everything else going on. I just can't even tell you how nicely it's set up and how clean it is. The cleaning people, the nurses, and the aides, everyone is just wonderful. My husband is on a feeding tube, so he doesn't get any meals, and when I'm there, I always go out to lunch or breakfast because I stayed right in his room. His room is very, very large. I have a beautiful chair in there that tilts back and does everything. It has its own bathroom. I stayed in his room with him if I was down there for three days, four days, or two days. They have activities. They have speech therapists and occupational therapists. The activities lady came down to see me this week and we went through all of the things my husband likes so that she can specifically work directly with him. He loves music and he has his own music there. So I said just putting music on for him and letting him listen to some of his music or talking to him about motorcycles because he used to ride. So I gave her a lot of suggestions on what she could do. It's a one-on-one and it doesn't get better than that. I'm just very, very pleased with everything that goes on there. The administrators, the admissions, the receptionists, and all of the staff that care for my husband have just been lovely.

Falcon66

I have a family member at this facility and we/all the family are pleased with his care. The staff is very kind and considerate, and take great care of my loved one. Each and every STNA tries to do the best for my loved one. There are several staff members there that have been there for 20 years or more. The Nurses are also amazing and take great care of family member. And last but not least there is the administrative staff, all are quick to help and to answer any question I may have.