Westhampton Care Center

mystc

Rooms were clean and comfortable. Some of the lower staff were the best, most competant. There are too many patients assigned to the small number of staff and dr visits are rare. Too much authority given to the lower staff. If you have a loved one in this place be sure visit often, let the staff know someone is watching out for the patient. Lastly, all of my brand new gym clothes and sneakers were stolen, still in the box, right out of my bag.

Provider Response

ugthebug

The facility,it’s was clean, very attentive. I learned from Rehab even when I was lazy. They pushed to get me better. The nurses are great. The activities were great, they had entertainment that was great, they had my style music, and bingo was a lot of fun. Everything was great. I would give them a 99% out of 100%

jvkama

Mom like the food and PT and OT but the place is filthy. The hallway hasn’t been vacuumed in the time she’s been there and the rooms get a quick cleaning but that’s it. Most of the staff is good, some adequate and a few useless. The administrator always seems to be in a bad mood. Head of nursing very nice and tries to help. Communication to the family is minimal.

bjsmith

i was here in spring of 2018. i have no complaints. the nurses and aides were always ready to help. the persons working in physical and occupational therapy departments were dedicated professionals. medical care was fine. the food was good and the were able to accommodate my dietary needs. a very satifactory experience.

bbsmith

Very happy with everyone and everything. Very happy with my stay.

Pattypancakes

Since new ownership has taken over this facility has been going downhill. Processed meals, dirty halls, bathrooms, and rooms. Understaffed most times. One LPN for 40 patients. Courtyards are disgusting. The only unit that shines is the rehab. Clean day rooms, fully staffed unit. This facility has many issues. This was rated as one of the best. Since new ownership it is going downhill.

Donna

My husband has been to Westhampton Care a couple of times. I thought it was cleaner two years ago, and the staff was nice, but they were more attentive back then where there was more of them. The place is very nice and relatively easy to get to. He stayed in a double room with curtains, and each person had a TV. He is a very fussy eater so the dietician accommodated his very picky eating habits. The dietician called me back and stayed on the phone for like an hour, then got the food I said my husband eats, so I was very happy with that. They allowed me to bring my dog there, which I loved. The dog was allowed in your bed and could stay for as long as you wanted. I think that was great.

investmentmister

If you have a lot of money, and you don't mind parting with it, this is the place for your loved one. You will spend a fortune by hiring a personal assistant to stay with your family member 24/7 to do all the work that the staff there does not do. (In fairness to the staff, there are very few there!) But the ones that are there, do not appear to have much compassion or common sense. A patient recently walked right on outside, and was not even discovered missing until an hour later! There is no excuse for delivery poor care.

Carole M

My mother in law spent 14 years here. She called it home. At first she was in a unit due to her blindness. Was wonderful for her. We felt she was safe and happy. After years she went to a dementia unit. The dementia unit has issues. First not enough staff for this kind of care. High turnover in this unit. It is a difficult unit and I am sure stressful to work. My mother in law had just celebrated her 99th birthday. We got a call telling us she Wiggled out of her wheelchair, nothing major, was okay, just two little bruises the size of bug bites. Next thing we know she is in the hospital with bruises behind her ear, on her forehead, shoulder, arm, hand, leg and has a broken hip. 5 days later she passed away. When we went back to them asking for answers, three people on her unit didn't know what had happen as they just got back from vacation. Then we spoke with Marilyn and she also just got back from vacation. Is this how this happen, everyone in the place was on vacation or is this the running statement instead of we can't talk to you. Finally asst. to nursing spoke with us. A young woman who shouldn't be in this position as she acts like she is a valley girl with her mannerisms and speaking. We were told she was in the recreation room off to the side and the CNA had back to her, the rec person was on other side of room and they heard a thud and she was on the ground. Here are the million dollar questions, why weren't any alarms attached, or trays on the front of the wheel chair. Please be careful if your family member goes to this unit, they are understaffed and uneducated to safety procedures or know them just chose not to use them. When we went to pick up my mother in laws items, funny how alarms were suddenly attached and going off. Everyone was together being watched. Just be careful and done believe everything you are told.

zoey2016

Westhampton Care Center is the best nursing home and rehab center I have been to. My mom was a resident here and I could not have asked for better nurses, CNAs or staff. She was being very well cared for with every need met. My mom enjoyed the activities that were offered and the food was excellent. The facility also offers a very nice courtyard which is enclosed and very nice to sit out in the summer. This facility comes very highly recommended.

Ava1

West Hampton Nursing is pretty good. The only thing is she's been here for quite some time and she's picking up staph infections so we're not very happy with that. She cleared up one thing and then she got another thing and we're just hoping that after this is cleared up she can go home. I have no complaints, she's getting great service here. They attend to whatever needs she may have. But the thing is she'll get these staph bacteria, and that's the only thing that's keeping her from having her go home. I think they need to sterilize the rooms.

the007al

This is really a very comfortable nursing home. The staff are very friendly and everything is very comfortable. The food is high-quality too. It is quite inexpensive and is a great option for senior citizens in the area who need this type of rest. They have highly-trained staff and there are even certain events you can participate in to have fun. My stay at the nursing home was a enjoyable one and there's even free food for visitors/guests! This was good for my family. They give all their guests a tour around the nursing home too. They really know ow to take great care of you. I've actually had bad experiences going to other nursing homes. There was one time when at a different nursing home i was he victim of food poisoning. Intentional or not, it didn't make me feel very secure. So I moved to this one. I highly reccomend this nursing home.