Walker Methodist, Westwood Ridge

I usually don’t leave negative reviews like this, but if I were reading reviews about a care facility for my parent or grandparent, I would want to know if it were terrible. My dad has been at Walker Methodist - transitional care unit for about a month now. He had hip replacement surgery, he also has Parkinson’s, and an Incontinence issue. Here’s how I would rate the building and staff. Grounds and building 7/10 Therapy department 6/10 Staff during the week 5/10 Staff during the weekend 2.5/10 When my dad arrived, the RN’s were provided a medication list with medications that my dad is to take everyday and those he is to take as needed. The RN’s were giving ALL the medications to my dad; he was being over medicated to the point his tremors for his Parkinson’s were getting so severe, he could hardly eat; I had to spoon feed him, and his physical therapy was basically at a standstill because he couldn’t walk since his tremors were so bad. So his release date to come home was pushed back because of this grave error. When my mom asked what some of the medications were that were being given, the RN on duty got so annoyed she threw the medication packets at my mom and walked out of the room. Again, weekend staff. Also, who throws medication at someone and leaves? A violation in my book. My dad only gets a shower two days a week. I don’t know about anyone else, but I shower everyday. The other day my mom and I noticed that when the CNA’s took him to the bathroom, they did NOT change his depend. Which means he had been sitting in his own urine for who knows how long. One would think that when a person goes to the bathroom, they would ensure he’s clean and a new depend is placed on a person. You know, so they don’t get sores. My mom also has to ask for them to give my dad a shower ON HIS SHOWER DAY, which falls on Sunday, so the weekend staff cannot be bothered. Also, on the weekend, when my mom and I had left, my dad was left sitting in his chair for over three hours. It was 11pm when a CNA finally answered his call light and took him to the bathroom. He wrote HELL on the wall. I doubt they even changed his depend. It is hell there. I completely understand that there are staffing shortages, but if a company who deals with the elderly cannot show compassion, empathy and treat someone with respect; then fire those people and hire people that will. Laziness should not be tolerated unless you want to be sued. If I were you, I wouldn’t bring my parent to this facility if someone were to pay me. If I could go back a month ago, I would pay for staff to come to my home and care for my dad. No matter the cost. This place is awful, or hell as my dad wrote on their wall.

My father-in-law and mother in-law did rehab at Walker Methodist, Westwood Ridge. It's very clean and very nice, and some of the rooms are private. We were trying to move my dad there, but we were not able to because they didn't have enough staff members to accommodate him. The rooms were basically hospital rooms with a bathroom. They had the equipment needed to lift them or do whatever needed to be done, and they had physical therapy. Families can come to the dining room and you order off a menu like you're at a restaurant. The food wasn't fabulous, but it was OK.