Towerlight on Wooddale

Ann

I have a loved one staying at Towerlight. It's clean and it has some interesting intergenerational activities. That means that they have a daycare center in the building and then they make a big point of getting those kids out into the senior population for stimulation. That was probably one of the main reasons I decided to go with Towerlight. The place is very attractive. It's a new building and it is well-maintained. The rooms are spacious, but they do not provide anything, so you have to move everything that your loved one needs. People should be aware of that because sometimes you visit places that already have stuff in place for them. The rooms are clean. They clean the carpets and paint the walls, and everything looks pretty great. I have tried their food and have been disappointed every single time. It is usually cold even if it is supposed to be hot, or lukewarm at best. They don't even have an accessible microwave that they would allow the residents to use so you can't heat your food. I have sat with my loved one at lunch time and I don't find the food tasty or edible. They claim it is, but it's not up to my standards. The staff are generally indifferent. They look and act unhappy, like they'd rather be someplace else. They need to hire people who truly enjoy their job.

Louise

We checked out TowerLight on Wooddale Avenue and we liked that they offer assisted living in the same apartment that you live, so you don't have to move to another one. The apartments were very big. However, the biggest apartment they had was just a two bedroom. There was no den and I just felt like the kitchens had not been updated. They also charge $150 extra for a second person in the apartment, as well as for housekeeping, for your garage, and storage; although, those were much less expensive than the other ones. The people at the front desk were wonderful. They were very friendly and helpful. The guy that took us on the tour was great. He was able to answer a lot of questions for us. Everything was very clean. They had a lot of activities. They had a fairly nice fitness area, a salon on the premises, a spa, a library, and nice meeting rooms. The other thing that I really liked about the place was that they had a daycare center in it where they do intergenerational activities with the residents.

John

My mom moved into Towerlight on Wooddale. So far, it's above average but not amazing. Mom's room is very nice, clean, bright, and large. They have a lot of activities, probably 5 per day to pick from. They provide 3 meals a day. Food seems to be their key focus. I've tried it, and it was very good. They have various rooms and common spaces, which are nice. The staff is good. My only critique is she's been there for 12 days, and I would have expected that they would follow up and ask how she's doing and if she needs anything. They've done nothing like that, and I think that's sort of amiss. I've had to follow up on several things multiple times that I feel they should have done without me even asking once.

Mark

We chose Towerlight on Wooddale for my mother because of the size and the care. The staff is very good and very helpful. Upkeep and maintenance are very good. The food is very good. Her room is very light and bright, has a lot of windows, and is very clean. They have a lot of activities. They have exercise, church, and get-togethers. The value for the money is equivalent to all the other ones I looked at. They all seem to be fairly close, but they have option plans that depend on how much care you need. The pricing seems fair from what I've seen of all the other places. I would recommend them.

Tildy

When my mother first moved into Memory Care, it seemed like a good place for her. However, as her dementia progressed and she began having behavioral changes, it was evident by their multiple calls to 911 that they had neither the staffing nor the skills to keep her safe. Often when I would visit her, it was difficult to find a caregiver if I needed some assistance. There were also many extra charges monthly for unscheduled services, sometimes adding several hundred extra dollars to the monthly bill. I eventually moved my mother out of TowerLight and into a small residential Assisted Living community, where she spent her last days surrounded by highly skilled and compassionate caregivers. TowerLight Memory Care is probably fine for people with milder, less progressive dementia. For more complex dementia, there are better places. When looking for a Memory Care facility for your loved one, do your research, look around, and ask lots of questions before making a decision.

helicopterdaugther

I can be overprotective of my mom and I can't tell you have confident I feel with my mom at Tower Light. She loves the people, you can tell the employees like working there. The interaction with the kids is wonderful and my mom is genuinely happy!