Oliver Woods Assisted Living & Memory Care

Art Class, Plays, Music, Animals, Events for Kids and The Family. They always come get me from my room to do things.

Activities and daily care is very good. We have had some problems with rating the amount of care needed for billing purposes. Facility is well cared for and kept clean. Communication needs to be better!

Oliver Woods is a great choice for loved ones. The staff truly care for the well-being of their residents. I have found the cost is comparable.. if not better… than other facilities around.

Oliver Woods is very well managed with a professional staff that is constantly available. The rooms are very clean and maintained weekly or as needed, and have some beautiful views with wildlife for the residents to see. The staff is extremely friendly, helpful and truly invested in the residents. Most treat them like "family". Oliver Woods offers many activities for the residents, as well as for their families on a daily basis. Recently they held a Zoo event which was spectacular.

Oliver woods has been a great placement for my Mom. The staff is very friendly and caring. Mom loves them. There are activities galore for all types of interests. It has brought Mom back from sad and reclusive to happy and involved. Her "appartment" is very comfortable and nice. The front porch is a dream for the residents to enjoy. Overall we are all happy campers.

Oliver Woods has been a blessing for my mother. She receives quality care and opportunities for social interaction that she didn’t have prior to becoming a resident there. I am grateful for the entire Oliver Woods community of administrators and caregivers. It brings so much peace of mind knowing mom is taken care of. Thank you Oliver Woods!

Oliver Woods Assisted Living & Memory Care was very clean and very well maintained. The employees were excellent. The reviews I saw online really swayed me because there were no negative remarks. At first, I was not going there, but I'm glad I did because it was excellent. I didn't see any people sad; everyone was happy. They were sitting outside with family. They were either being pushed in the wheelchair outside on the sidewalk or they were walking with family or employees. It was just a very nice place. The people I talked to were very caring, very compassionate, and very helpful. Most of the other places had hardwood floors; but at Oliver Woods, they had carpets in the bedroom and living spaces. That's important in case they fall. They might break something. The carpet really swayed me, and it was clean; there were no spots on it. There was no smell to the place; it was really good. I met with the director that showed me around, and I also met with the secretary/nurse that was there. I met with one of the helpers that accommodated the patients. They were very knowledgeable, very helpful, and kind. They weren't short or brief, and they acted like they had all the time in the world to answer any questions you had. I was very impressed with the whole place.

My husband came home from Oliver Woods Assisted Living & Memory Care. The reason why he was there in the first place is that it had the best reputation here in the county, and it's a beautiful facility. The staff is very good, very nice, but the communication is deplorable. And then at night time they only have two people and one nurse or nurse's aide for 13 patients. And the director told me that the state says he can have one person for 15 people. I asked what they'll do if all the people have medical problems, what are they going to do if there's an emergency? And she said that she has to try and get somebody else to come over from another building because that's the only thing they do. And with the amount of money they charge, it's just wrong. That was my biggest concern. I understand from talking to other people that it's pretty common that they have so few people. But the fact they're not nurses, but they take care of the patients, bring their meals, bring their meds, do their laundry, and clean their rooms out. For 15 bucks an hour, it's just crazy. Other than that, the people there and the nurses that took care of my husband were very nice, and it's a beautiful facility. They should maybe do some work in some areas because their communication just stinks. They knew he was coming home last Friday and they never told me they were going to be putting asphalt on the parking lot. And so we had to make arrangements and I had to park like two blocks away to get his things out and take them back out to the truck. And they should have told me stuff like that. But it's hard to find a place for whomever in your family that needs assistance. A doctor comes in once a week if you want to see him, and there's one nurse there that is supposed to be dispensing the medication. I think the staff should just be focusing on the patients, but here you're having to do all the other things. And my husband has a problem with his bladder. So they have a lot that they have to wash every week, and I just admired them much better. I think probably out of all the facilities here in the county, it's about the best. They're excellent in other areas and he had good care. The staff is wonderful. They are trying to do anything they can to accommodate you. He had a beautiful room and he had a bathroom with a walk-in shower. The halls are very large and there are no encumbrances. They had activities there like bingo and all sorts of other things that they do. It's close to $6000 a month, I don't think it's worth all the money that they charge.

I would have wanted to know if there were multiple food selections for each meal plus if dietary special needs like diabetic, low sodium, etc could be available. Laundry care could be improved as to timing, folding right after the dryer stops with no wrinkles. More training of new inexperienced staff should be a must. The rooms are adequate but the source of air for residents with allergies seems to have many allergens. For wheelchair residents the closet poles should be lowered to encourage self care.

This is, overall, an excellent facility. My Dad has been a resident nearly 5 years first as Independent Living and then Assisted Living. He doesn’t really like the food much but has no other complaints. The love and caring between him and staff is mutual. During Covid crisis when residents were basically isolated in their rooms the staff arranged for him to change rooms so he could be across the hall from his lady friend, Alice. This was excellent and I commend them for doing that. Unfortunately she is no longer at the facility. The staff have been excellent at answering questions and responding to any concerns. My only complaint is the continuing presence of unvaccinated staff members. This poses a risk to all elderly residents despite vaccination status as their immune systems are not so robust. Plus they were vaccinated six months ago and it is clear immunity wanes with time. It would be a shame if Covid found its way back into the facility interfering with daily activities and family visitation Thank you

Oliver Woods is a little expensive, but a great place to go. The staff and the services were great. Anything my mother in law needed she got. They were there; it was 24 hour care. The facility is fairly new. It’s very very nice and open. They got everything you needed. The sanitation is very good. It was great. They have four buildings; it depends on what care you need as to what building they put you in.