We have chosen American House Charlevoix. It's very good. The staff was very accommodating. They would do everything and bend over backwards for you. The rooms were apartment type. There are exercises, theater, arts and crafts, and choir church. They have all different kinds of stuff. The staff members were wonderful. The rooms are not as good as I would like, but they're OK.
American House Charlevoix
Offers Independent Living and Continuing Care Communities
6 Reviews
615 Petoskey Ave, Charlevoix, MI 49720
Call
(800) 385-2527
Reviews of American House Charlevoix
Independent Living Reviews for American House Charlevoix
August 08, 2021
I visited this facility
March 10, 2021
I visited this facility
I'm going to move into the American House Charlevoix in March. I was very impressed with the director. She was very polite, very friendly, and just very comfortable. I haven't seen many of the staff. I had to go on a Sunday; it was kind of a low-staff day, but I met the nurses, the director, and a few other people. It's very nice, very easy to get around, and it had a nice wooded area behind it. You have a much richer apartment, a guarantee of it for life, and they will take care of you along the whole way. It's a quieter location, but it's near Petoskey, so if you need to see doctors and stuff, it's easy to get to.
Provider Response
Janet, we are so happy to welcome you home to American House. Thanks so much for your feedback!
April 21, 2020
I am a friend or relative of a current/past resident
You need to know:
1. The staff is well trained, friendly and chooses to work with the senior community because they love it! Prior to the CDC regulations, American House provided many opportunities for residents to socialize and interact with other seniors. Every holiday and every birthday is celebrated. And families are encouraged to celebrate with their loved ones! The parties are FUN!
2. During this pandemic isolation, American House trimmed-down their staff in order to minimize possible exposure of residents to the Corona Virus. Consequently, the staff works over-time hours, and yet they are cheerful and kind and patient with the residents!
3. AdvisaCare nurses are available 24 hours a day. They have assisted me to care for my mother by suggesting equipment such as bed rails, toilet extentions, wheelchairs/ walkers and electrical alarm, which alerts staff to check on the resident.
4. If needed, American House staff can connect you with Hospice Care, which is covered by Medicare, to assist with personal care, spiritual care, or private nuring care.
I have found that American makes it possible for me to assist with my mother's care, by helping me carry the stress.
5. Rooms are clean, spacious, comfortable and close to the dining room.
Provider Response
Sheryl, thank you for your 5-star review of our community! It's our top priority to keep our residents and team members safe. We appreciate your feedback.
March 07, 2020
I am a friend or relative of a current/past resident
Brenda was so friendly and accommodating to all of our family but especially to my aunt Jean. She went the extra mile for me when she invited all 7 of my family to stay for dinner, now that was nice enough but I'm not a fan of pot roast that was being served so she Offered to made me my own chef salad even though they were having a big party coming the same night with many people. I found everyone there so friendly and helpful I want to live there in the future.😊
Provider Response
Thanks so much for your 5-star review of our community ! We appreciate your feedback and are honored to serve your family.
November 22, 2014
I visited this facility
American House was very large and clean. They did not have sufficient garage facilities for all of the independent-livers’ automobiles. There seemed to be no real sense of community. The individual apartments were quite small. Common areas were not being utilized in any great degree by the residents there. They had different things there -- like exercise rooms and card playing areas -- but the folks weren’t around; they were all in hiding.
I did look at the menus, and the menus seemed to be adequate. I did not find any fault with the occurrence of the dining facilities or the published menus. What I saw as grounds were parking lot and building, nothing that would invite people to go outside and stroll in the garden or engage in outdoor activities. It did not look like they invited the people to go outside and enjoy themselves.
Provider Response
Thank you for your feedback! American House Senior Living Communities prides itself on providing residents with a strong sense of community, in a home-like setting. It’s unfortunate that you weren’t able to see or feel this ‘sense of home’; therefore, I invite you to stop by again and join us during one of the many activities offered by the life enrichment director. We hope to see you again soon!
Sincerely, Cindy McCort, Executive Director 231-547-2599
Continuing Care Retirement Community Reviews for American House Charlevoix
March 18, 2021
I am a friend or relative of a current/past resident
My mom has been in the American House, and she is in the assisted living with memory care services. Our experience has been very good. The food is good too. They have ongoing activities every day, but because of COVID they've been slowed down. They have bingo, painting, little jury trials, movies, campfires in the summer, and quite a few different things. I don't have any complaints, and neither does my mother, and she usually complains about everything.
Provider Response
Cindy, thank you for your review.~Brenda
Services and Amenities of American House Charlevoix
Room and housing options
- Companion Suites: Yes
- Housing Extra: Studio Deluxe
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Health services
- Hospice Care
- Medication Management
- Physical Therapy
Activities
- Religious Services
Languages
- English
General
- Resident Capacity: 49
- Respite Care
- Minimum Age: 55
- Pets: All Pets Allowed
Range of services
- Physical Therapy
- Occupational Therapy
About American House Charlevoix
An upbeat and comfortable senior living community, American House Charlevoix is perfectly situated close to family, friends, downtown, shopping, Lake Charlevoix and Lake Michigan in the quaint town of Charlevoix and surrounding areas of Boyne City, East Jordan and Petoskey.
American House Charlevoix offers homelike studios and one-bedroom apartments each with their own private bathroom and kitchenette. We also have a spacious, yet cozy living room, a restaurant-style dining room, 24-hour refreshment center, a library, as well as an on-site beauty salon and barber shop.
Our Lifestyle Director plans a wide range of cultural, social and recreational activities, events and trips, and staff members are available 24-hours a day. Resident services also include scheduled transportation, restaurant-style dining for breakfast, lunch and dinner, laundry and housekeeping services. Additional services are also available such as medication reminders, individualized 24-hour care, daily personal hygiene and other medical support services.
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