Harbor Point at Centerville

ReviewerFC031524C

My brother is in Harbor Point at Centerville. It is very nice. They're very good with the residents and they take care of them. It's a very homey atmosphere. They're very clean. The rooms were very adequate. They're very private. There's always staff around and available. They have a garden where their residents can walk. The staff is very caring. I haven't tried the food, but I assume that they're good. My brother has gained weight. They have activities planned virtually several times a day every day, singing and other community activities like that. The staff are all very good with the residents, very kind, and very available. It's always very clean. It's pretty expensive.

Dan

I went to Harbor Point at Centerville yesterday. It's only the third community that I have toured, and honestly, it was very consistent with the others. But I saw a lot more on this particular tour, and I did get to see some of the people living there who are Alzheimer's patients as well as dementia. They looked like they were in a good place, and that means a lot. I think they understand what I'm dealing with, and they have the resources to give my wife the proper care should I decide to go there. The staff was very knowledgeable. She wanted to hear first what my story was. I think it's an effort to see how my wife will fit there, and she was very informative on the tour. It was a very productive experience. The rooms in this particular property were among the nicest I've seen. What was available was done very well, in particular, the bathrooms I can tell the bathrooms were designed the way they were because some people are going to be in a wheelchair or walker, and they need more space to move around. So the bathrooms were a little larger than they probably need to be. It looked very well maintained, very clean. I have no issues there. We talked about food, they didn't have menus for the residents, they showed plated food. For example, one option is fish, and another option is chicken. They will show them a plated dish of each one of those to help them decide. That's a better option than menus because everything has to be visual for them and some of them, because of their condition, have difficulty reading.

Family Member

After touring other memory care facilities in the area, we chose Harbor Point for our family member for the following reasons: the facilities are older, its not the fanciest of the long term care home options available, but Harbor Point is 5 star in its client centered care ethos. Residents are encouraged to be active as they can within the community. The staff are very engaging with all residents. Many of the staff are long term employees and have had their own relatives at Harbor Point. The care, compassion, gentle persuasion techniques and high standards of cleanliness is evident. There is a positive atmosphere at Harbor Point. Our family member is living a better happier safer life there than at home.

Robert

My friend was in Harbor Point at Centerville before she died. It's an excellent facility. We were very pleased with the staff, and they could not have been kinder or more accommodating. Her room was comfortable, well appointed, they permitted us to bring a number of her personal things, and it was conveniently located.

Harry

Harbor Point at Centerville was very nice, well kept up, and very clean. They will be able to provide the extra assistance that my wife needs if she is too big a fall risk for the other place. Their rooms were a little larger and the bathrooms were a little smaller, but you have the room to yourself. They have the most jam-packed activities calendar. They have activities in the morning, afternoon, and into the evening. They get a lovely dining area and a lovely living room. It's a first class facility.

W.R.

Our experience at Harbor Point at Centerville is very good. The only thing is that the parking is terrible. There's not enough space, so I have to park at the corner of the facility and I can't imagine doing that in a snowstorm. Otherwise, the community is very nice. You just have to provide your own furniture. There isn't anything else negative about the community. They provide the meals and I think also snacks. The person who gave me a tour was very nice, informative, and friendly. The staff members including the nurse I met were also all very nice.