Brooke Grove

My mother-in-law is a dementia patient at Brooke Grove, and has been for several years. As her condition has deteriorated, so has the care afforded her at this facility. At times, there are no Caregivers in her entire wing of the facility; at meal time, there are precious few to assist those with the greatest need. It is appalling that enormous construction has been performed, atrocious charges are levied for care, but the care has dwindled. Complaints are greeted with sympathy and nods of concern, but there is no follow-up and no improvement. Phones go unanswered. Personal items are lost or stolen. Even the meals prescribed by the mother-in-law's meal plan is largely ignored. This place is a disgrace - they offer a great sales pitch, but it is like a Hollywood set: There is nothing behind it!

My friend is in a rehab facility called Brooke Grove and has been there for the last couple of weeks. The family is satisfied with the way things are going. My friend should be there for another week or 10 days before she is anywhere near well. It’s well staffed, and I think they are doing a good job. They can handle any level of rehabilitation.

They have two independent living cottages, and they have continuing care. We're very familiar with Brook Grove because we used to volunteer there for different things, and they were very helpful to let us know what's expected of the place. They gave us a lot of information that we needed to know when looking at other places too.

Brooke Grove was nice. It is a beautiful campus but it is very expensive. I only talked to one person but it was just really expensive so I didn't bother to go any further. It looks beautiful and has a very good reputation; it came highly recommended. I had no idea about the staff except for one person and she was very nice. I didn't have a tour at all. It is a big huge campus. It is a beautiful location; I didn't go into any of the residences or any of the buildings or anything. I just picked up a brochure and left.

Brook Grove is an absolutely fantastic and magnificent facility. This place is gorgeous. The surroundings are rural with lots of trees. It is an expansive piece of land, and the scenery is beautiful. It has woods and fields with small cottage for people who want to live or need to live independently. It goes to assisted living, and nobody ever gets kicked out. This is the place where I would choose to go and retire. People are very easy going, and they have all kinds of activities.

Brook Grove is an old place, but it's very comfortable. I like mainly the fact that they will definitely help you when you have to get into Medicaid. The rooms are beautiful, very large, and very comfy. My main hesitation there is that it did not look to be as active a place as others, and that was a concern. My daughter and I both went, and we were there for a good period of time, and nobody was in any activities during the time we were there. They only have one aide to 8 people. That is not good. Most of the other places are 1 aide to 4 or 5 people. I was very shocked at that. For a cottage with 16 people, they only have 2 aides. But the location is practically around the corner from me.