Dirigo Pines

Offers Assisted Living, Independent Living, and Memory Care

22 Reviews
9 Alumni Drive, Orono, ME 04473
Call (800) 385-2527
Dirigo Pines (800) 385-2527

Reviews of Dirigo Pines

22 Reviews Write a review
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Assisted Living Reviews for Dirigo Pines

May 04, 2020

By Swan8

I am a friend or relative of a current/past resident

The staff have been so wonderful to provide the opportunity to skype with my mother. Kindness and compassion are qualities the staff give my mother. I give them 5 stars.
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Independent Living Reviews for Dirigo Pines

January 23, 2019

By twc99

I am/was a resident of this facility

My wife and I became owners of a cottage in the Dirigo Pines community over 13 years ago, and we remain completely satisfied with that decision. Our cottage is spacious, well designed, comfortable in all four seasons, and has proven adaptable to our changing health circumstances. Household maintenance and repair requests are promptly attended to, usually on the same day I report them; and summer lawn care and winter snow removal from streets, driveway, and walkway are very reliably handled. While we have our own dwelling space, we also have full access to programming and services including meeting space at the Dirigo Inn a couple of blocks distant. At our age we are heavily dependent on our car to get around the town of Orono and the larger Bangor area, and Dirigo Pines is situated near all the doctors, restaurants, shopping centers, and entertainment venues that we use. If at some future point we wish to give up our cottage, we could very happily transition to the appropriate level of housing available in the Inn. I can't imagine a better place to live than Dirigo at this stage of life.

January 14, 2019

By Davlin

I am/was a resident of this facility

Let the buyer beware. Anyone considering purchasing a cottage at Dirigo Pines should be know that you must pay cash and, while the investment is substantial, you will not be allowed to tap into it. In the event of an emergency, you cannot use the asset to raise capital. We were told otherwise and are currently being held hostage with no recourse other than to sell our cottage which is proving to be very difficult.

November 27, 2018

By Victor

I visited this facility

Dirigo Pines is near Bangor. They have good transportation to Bangor, a nice library, a pond, a billiard table, and all kinds of things that older people can do in the community. They have an apartment with a full kitchen in it. If you want it, they have an extra room, which you can use as your own library or computer room if you want it separate. They allow pets, too. The person who took us around was very good. We had a noon meal, and it was excellent. Everything was outstanding. I really liked it. I would recommend them. The staff was very attentive. The cleanliness was excellent. The main entrance was very nice, very comfortable, and homey.

Provider Response

Dear Victor, I appreciate you sharing this review with us at Dirigo Pines. We really strive to provide a very positive first impression to our prospective residents. We think we have something very special at Dirigo Pines and work hard to maintain a homelike environment that provides amenities that will serve to maintain the highest level of independence for our residents. We recognize how difficult it is for people when moving from their beloved home which is why we make every effort to make their living experience at Dirigo Pines very positive. Just as our motto says, "It isn't homelike, it is home"! We are also pleased to offer the whole continuum of care so that our residents can age in place. So we encourage people to contact us if they are beginning the search for a nice, safe retirement community. We hope we can be of help to them in the future. Sincerely, Susan A. Habeeb RN. BSN. Director of Community Outreach Dirigo Pines

November 30, 2017

By Shell60

I am a friend or relative of a current/past resident

My sister is a resident at Dirigo Pines in the Arbor Neighborhood. It does my heart wonders that the staff takes excellent care of her! The facility is immaculately clean, friendly, and professional. A special thanks to Stephanie, Deb and Dan for their kindness, patience, and friendliness. They are AWESOME! Michele Brown

June 13, 2017

By sheet size

I am a friend or relative of a current/past resident

it was a very disappointing experience for my Dad. Safety (Dad fell twice that we were told and a third evidence of a fall we were not told about and questioned by the Dr at a hospital visit) and hygiene ( calls were made to family about condition of resident. phone calls to floor had to be made to correct situation) were major concerns. Staff were complaining about "understaffing"..facility told us that they were fully staffed...IF that was the case then those there on floor were not doing their job. Met with director, told that they would do a better job...offered us a room at a different level of care for the same price.Dad was in the hospital after an incident at DP facility and we were not going to send him back. We had made other arrangements. I need to tell anyone thinking of putting a loved one at DP to please check it out thoroughly, visit often to keep your eyes open .I am in the medical field and I think my overall opinion is well founded. ,

May 30, 2017

By kathleen854303

I visited this facility

Dirigo was a beautiful place but too expensive, and if their income decreases in five years, they will make them leave. It was independent, but they had people on- site, plus housekeeping and nursing if the person needs help with medication. It was a beautiful loacation that had about the same things as the other places.

January 23, 2015

By Tricia9

I visited this facility

This a great place for independent living and would most likely picked to live. The dwellings are spaced out nicely with wooded views abound. There is a lake for fishing which was a plus for us. The choice of home plans was varied and they are expanding. This would make it possible to make decisions as it was being built. Food was delicious, meals are not offered in the plan with the cottages but you can purchase the meals in the diningroom. Due to the distance from family this is not on the top of the our list. Wish it was further south it would be my first choice.
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Memory Care Reviews for Dirigo Pines

April 28, 2020

By For Poor Dad

I am a friend or relative of a current/past resident

My Dad has lived here since fall of 2015. The previous director was a nurse who truly was a caretaker, and that trickled on down to all of her staff. It felt like a loving environment and each and every staff member treated family with respect and showed personal interest in residents' lives. They used to stop in, just to see how my introvert Dad was doing. Random acts of kindness, very dedicated people who worked hard to maintain a high standard. Dirigo Pines is not what it was before Grace Management took over. There has been a near-total turnover in staff, as far as I can see. And my Dad is in a memory unit where consistency really matters. I cannot tell you how many times we have asked for a schedule to be maintained simply to cut my father's fingernails and toenails. They can't manage it, despite family repeatedly asking for it to be set to a calendar reminder somehow. In these COVID-19 days, I've called his "neighborhood" and left messages on their voicemail and my calls aren't returned. His doctor reached out two days in a row to their Coordinator line to set up a Zoom appointment for my Dad. I likewise emailed the nursing staff ahead of this appointment, due diligence as it was a new thing to have a remote appointment for Dad and he doesn't do well with surprises. No one responded until it was too late and the response was I didn't get a reply because of "staff cutbacks" and "we don't have any appointments scheduled for today." If family and doctors can't reach a human when they need to, in a timely fashion, who is looking out for our vulnerable family members? $7K a month, for what?

May 07, 2019

By Susan

I am a friend or relative of a current/past resident

Dirigo Pines is extremely impressive. The facility is beautiful. The staff is amazing and very welcoming. My father's unit is clean. There's a bathroom in each room, and it's nice and bright. There's a lot going on. When I was there, they were making cookies, which smelled amazing, they had an exercise program going on in one area, and they were painting birdhouses in another area. They had a professional chef, so the food tasted like you're at a restaurant. We are getting above and beyond what I would expect.

Provider Response

Susan Thank you for the kind words. Our residents and their familes are family to us.
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Questions about Dirigo Pines

What ongoing training does the staff receive in dementia care?

Upon hire and then annual training updates are required.

Describe the overall population of assisted living residents at Dirigo Pines . What is their average age? What are their favorite things to do?

Our medical residents generally needs minimal to maximum assistance with personal care tasks. Our average age is 88. They love activities to include music, exercise and art classes.

What programs or activities does Dirigo Pines offer to enrich residents' well-being?

We offer a variety of social, educational and cultural activities from exercise classes, art classes, musical performances, book club, educational lectures and presentations, and senior college classes.

What places are near Dirigo Pines or within walking distance for assisted living residents to enjoy?

We have two fully stocked trout ponds on our premises for residents who love to fish to use. We also have walking trails throughout of campus. We place benches and seating areas around the campus for people to use as they enjoy nature.

What transportation services does Dirigo Pines offer to assisted living residents?

We offer transportation for shopping, post office and banking trips, medical transportation on Tuesdays and Thursdays, as well as many scheduled social outings. We have an "Out to Lunch Bunch" outing weekly. We have taken trips to the coast to visit the Asticou Inn and to the Emera Maine Astronomy Center of the campus of the University of Maine which is three miles from Dirigo Pines. We also transport our residents to the Bangor Symphony Orchestra performances, Penobscot Theater performances, Collins Center for the Arts performances, UMaine Hockey games, and the UMaine womens' and mens' basketball games at the Cross Center in Bangor, Maine.

What makes the chef or dining program at Dirigo Pines exceptional? What kind of menu can assisted living residents expect?

We offer wide variety of chef prepared meals as well as alternative menu choices if someone wants something other than what is on the menu for that week. The chef and his team are happy to work with folks with dietary restrictions and needs.

What safety features or security measures does Dirigo Pines offer to assisted living residents?

We issue all assisted living residents an internal response pendant or wrist band so that they can call for assistance as needed. We have security cameras throughout our community. Our external doors go on automatic lock down in the summers at 8 PM and at 7 PM in fall through spring.

How does Dirigo Pines keep residents' families informed about their loved ones?

We keep POA paperwork on the medical records so that we know who we can talk with to update on their loved one's condition. We are required to have scheduled interdisciplinary team meetings on our assisted living residents and invite the POA and other family members to attend.

What is the care staff-to-resident ratio at Dirigo Pines during daytime and nighttime hours?

1-12 on the day shift, 1-18 on the evening shift and 1-30 on the night shift.

If Dirigo Pines accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are pet-friendly and require a $500 non-refundable pet deposit. We require that owners keep their dogs on a leash and cats and dog are not allowed to roam free inside or outside the building. We are on 68 acres of wooded lot with lots of walking trails and two ponds. We have stations throughout the campus with bags for picking up pet waste. We are required to have copies of their vaccination records from the Veterinarian.

What ongoing senior care training does the staff receive?

New employees are required to have training on dementia care as well as other mandatory safety and compliance issues. We have to do this training annually.

Describe the overall population of independent living residents at Dirigo Pines . What is their average age? What are their favorite things to do?

Our IL residents are quite active and maintain contacts outside of the community. Many still drive and are able to come and go independently. We have people from varied backgrounds from professionals to blue collar workers. The average age is 88.

What places are nearby for independent living residents to enjoy?

They can enjoy all of the amenities on our campus that have been previously mentioned but they also spend time in Orono and Bangor for dining, sporting events, and the arts.

What are some recent off-site events that the community activity director at Dirigo Pines has organized?

They have gone on scheduled outings to the Asticou Inn on the coast to visit their gardens and have lunch. They've been in the Bangor Holiday Parade. They've gone to the museum at Colby College and numerous events held at the Emera Maine Astronomy Center. They also have gone to organized events at the Collins Center for the Arts on the University of Maine campus. They go out weekly to a different restaurant each time as part of the Out to Lunch Bunch.

What transportation services does Dirigo Pines offer to independent living residents?

We offer regular transportation for shopping, banking and postal services, medical appointments and many social outings.

What makes the chef or dining program at Dirigo Pines exceptional? What kind of menu can independent living residents expect?

We offer all day dining for our independent residents which allows much flexibility in their daily schedule. They have a continental breakfast from 7-10:30 and all day dining runs from 11 am through 7 pm.

What common areas are available for independent living residents?

There are many living room areas as well as two social rooms, a pool and puzzle room, a library with lovely fireplace, as well as a media room and large gathering place for activities such as exercise class, musical performances and meetings. They also have a beautiful social area with fireplace in our lobby.

What safety features or security measures does Dirigo Pines offer to independent living residents?

As listed above, we have external doors that go on automatic lock down. We offer independent residents a live safe system included in their monthly rent. Staff is trained not to allow people in the building after lockdown if they do not know or can't verify them.

If Dirigo Pines accepts dogs or cats, what indoor/outdoor areas can they enjoy?

The outside areas listed above are assessible to our residents who are walking pets. They must pick up their pet's waste and there are stations with bags for disposal of waste. They can walk down by both ponds and on the walking trails.

Does Dirigo Pines work with an agency or registry to provide nursing and medical assistance as needed?

No. We do not provide nursing services to our independent residents but they can hire private pay caregivers to assist with personal care tasks or as companions or running errands. They also are eligible to receive home bound skilled services through any nursing agency.

How many staffers are on duty in the daytime and overnight?

During the day there are at least 3-4 nursing staff persons on the Arbor. We also have a designated Life enrichment person on duty there as well. During mealtime they have a person from dietary to help serve meals. Evening shift generally has 3-4 people with one life enrichment staffer. Overnight, we are required to have 1-2 people on duty. We must meet the staffing ratio of 1 staffer to 30 medical residents on the overnight shift for all three medical neighborhoods.

What safety features or security measures does Dirigo Pines provide to protect residents who wander?

We have a secure neighborhood where our residents with exit seeking behaviors are placed. There are security cameras there as well.

What programs or activities does Dirigo Pines offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have an artist who teaches art class monthly. We do reminiscing with the use of our It's Never to Late technology. We offer the opportunity to bake in our spare kitchen with supervision. They also do a daily exercise class. We also have a bible study after dinner every Tuesday evening. A local pastor offers this class.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The primary doctor, medical director of our community or licensed nurses. These evaluations are repeated as determined by their doctor. Most have a mini mental state evaluation at least annually.

What techniques does Dirigo Pines use to support memory care residents during mealtimes?

Nursing staff members are there to cue residents to eat. We also have the dietary wait staff person who assists in passing the meals to the residents. Nursing staff assists anyone who needs their food cut for them or needs help with feeding. We also seat residents with other residents who are at the same cognitive level so that those who are socially engaging can have conversations with others who are also able to do so.

How does Dirigo Pines keep residents' families informed about their loved ones' health?

We work with the POA and communicate any necessary information to them regarding their health and cognitive status. We have the POA and other family members attend interdisciplinary team meetings.

Describe the neighborhood around Dirigo Pines . Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located on wooded lot with 68 acres. We are about one mile from downtown Orono. Our memory care neighborhood is located on our first floor and is a secure neighborhood. The environment is very large with a number of seating areas available for their use. We have a large living room with big screen television. We have an exercise area, a beautiful sun room, a large fenced in garden, an extra kitchen for cooking.

Is Dirigo Pines affiliated with a hospital if more care is needed?

No we are not.

Costs for Dirigo Pines

Cost of Assisted Living

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of Dirigo Pines

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments


  • Respite Care
  • Minimum Age: 55 For Cottages, 62 In Building
  • Pets: Small Pets Allowed


  • State Licenses: Level 2 - ALLS5813 Level 4 - ALLS5814


  • Assisted Living Starting At: $5010/month
  • Independent Living Starting At: $3640/month
  • Memory Care Starting At: $6550/month
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    About Dirigo Pines

    Set in the college town of Orono, Maine, Dirigo Pines is a community providing an opportunity to retire in a friendly and caring environment. Here, you can choose from Independent Living cottages and apartments, as well as Assisted Living and Memory Care neighborhoods. We even have Specialized Care, offering an enhanced level of assisted living that is perfect for those who need additional support and couples whose care needs may differ.

    Just 15 minutes from Bangor and an hour away from breathtaking Acadia National Park, Dirigo Pines brings the best of Maine home. From symphony concerts to sporting events, to parks, lakes, and nature preserves, we offer small‐town living, connected to a world of adventure.

    What Makes Us Special

    Only Senior Community in Greater Bangor area that offers whole continuem of care so residents can age in place. 68 acre campus.

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    Dirigo Pines

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