The Waters of Syracuse

Nancy

My mom is in a nursing home at The Waters of Syracuse. The best thing about it is its closeness to my home. What I like the least is the typical lack of staffing. I'm trying to find the words to not be so critical, but with the quality of the people that work there, and it being understaffed, the residents don't get good care there. They don't have enough staff to take care of the number of people that they have in a nursing home. That's the best way I can describe it. The way the facility is laid out, it's not really confusing for the patients there because they have only three pods. I think it's easy for the people who are in there to comprehend where they're at. For activities, they have bingo, and that's all I know.

doveroberts

The facility is the better of the two that I have visited. One thing I like about it is that it is clean. Some nursing homes that you visit have distinct smells. This nursing home always smells clean. The staff has always been friendly to me when I visit there. Even the staff that does not know me are always willing to help if I need anything. Miller's dining program is another reason I like this nursing home. They have a program called premiere dining which is more like a restaurant than a nursing home kitchen. They make a main meal and an alternate meal, but if the residents don't like either of those they can request anything they want a hambuger, salad, cold cut sandwhich. The best thing is the residents who are there are happy, at least the majority is.

Pebbles2

I have volunteered to play cards with the residents. The facility is very clean and most of the staff kind. There were a few staff members that let residents wander around without assistance when the resident was asking for help. We took the resident back to her room and we are not qualified people to do so.