Laurel Lodge

Kimberly

Used to be a wonderful, caring, safe and attentive community. Under the new management things are just not the same. Unsafe shower entrance in a memory care unit, poor communication from administrative staff, room was not dusted, many times trash cans not emptied, furniture in common area in Memory care is stained, and hallway smells of old urine. Clothing /linens missing or damaged with bleach stains. Half smoked cigarettes tucked between the stones in the column supports. We never experienced these issues before The Oaks took over management. It's very sad to see the decline. We had one family member there until they passed away and no complaints. We later moved a second family member there and the conditions definitely declined under The Oaks regime. Very rude, uncaring and seemingly unorganized Executive Director.

Shari

My mother has moved into Laurel Lodge Assisted Living & Memory Care. I like all of it. That's why she's there. She loves the food, she loves the people, and she loves the staff. The staff is very friendly and helpful. It's got huge living rooms, two of them so that she can socialize if she wants. The dining room is real big. The food is excellent. Their bathrooms are exceptional. They have bingo, a movie theater, and they show movies every other day and they have exercise classes. She does not participate in a whole lot, but she still gets around and she is independent.

David

The reason why I toured Laurel Lodge Assisted Living & Memory Care is that I had my mom in that facility before. I was very happy with it. The staff were very friendly. It definitely would have been my other choice for my brother. If they didn't have a waiting list, I would have probably chosen them mainly for convenience purposes because they were closer to where I live. I had a meal or two there in the past, and their food was very good. Another neat thing was, around Christmas time, my mom had lobster tail, which was a nice meal for Christmas Eve. They had physical therapy, occupational therapy, events, and games for the seniors on both sides (the memory care as well as the assisted living side). They had a beautiful common area where they had entertainment periodically. They may have people come in and sing or play the piano or do something like that. They also had a haircutting salon for the residents, so it was very convenient. You go in there, and it's neat and clean like they just cleaned it each day. The staff was excellent. They strive for excellence there when it comes to providing quality care.

Marion

My dad stayed at Laurel Lodge Assisted Living & Memory Care for two and a half months. The place was big and beautiful. They did not require masks. The facility was outstanding. The dining room was large, and the food was delicious. The staff was very, very gracious and friendly. The care that my dad received was outstanding. They had a salon and a very big luxurious theater. They had a happy hour in an old-time-looking saloon that had been modernized. There was country music and it made the residents feel like they were going somewhere special once a week. Everything at this place was very grand.