Brookdale University Park Snf (Al)

Kevin

My mother was in Brookdale University Park Snf. We're still considering her for independent living there. She did a 10-day rehab stay there. The staff and the administration were very thorough, amazing, and very caring. The facilities were very clean and accommodating. They have all the rehab equipment there that she needed. Any time we needed any information or were concerned about anything, that was addressed immediately. I would definitely recommend the facility. We were very hands-on, so either my brother and I, or both, or somebody was there every day. So we saw the time and the attention that they gave to the occupants. We would not hesitate if we needed their service in the future to return there. She was given a private room with her own private bathroom with all the amenities and her closet space for her personal items. There was a safe for her valuables in the room, which we did not use, but it was there if we needed it. The lift chair was there to help assist her with getting up and down. There's our own call button in the bathroom as well as our bedside. The grounds and everything were very aesthetically pleasing. They have bingo, game nights, and music, as far as someone coming in to play the piano. There's an on-site hairstylist. While she was there, I was able to get her personal hairstylist to come in and do her hair. They have an activities committee, and she was allowed to participate in all of the social activities that were present while she was there. The only negative I had about it was the day that we admitted her, when I walked into the front desk, I stood there 15 minutes while the receptionist was doing something on her phone, and an administrator had to come out of her office to acknowledge me before the receptionist even knew I was there. They did address that, and they came back and apologized. There were some other activities that she participated in. I think one was a sing-along during the Christmas holidays. They had a wide array of activities.