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Gentiva Personal Care - Big Spring

111 E.7th St, Big Spring, TX 79720

(800) 558-0653

Verified Partner

4.93

(29 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022, 2024

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Reviews of Gentiva Personal Care - Big Spring in Big Spring, Texas

4.93

(29 reviews)

    Top rated on Caring.com

    2021, 2022, 2024

    None

    5

    February 11, 2024

    Other

    My husband is a disabled Army veteran. Ms. Maria is amazing. She takes care of all his needs. She is very kind, caring and goes above and beyond. Last December I had a fall. Even though I am not her client she insisted I go to the ER. She literally saved my life. I had a broken right thumb and fractured C-2. If she had not insisted on me going to the ER, I might not be here now. Ms. Maria is a special part of our family and an asset to Gentiva. Thank you Gentiva staff always being there.

    Fyrebug

    5

    December 12, 2023

    I am a current client of this provider

    I am a disabled Marine Corps Vet. Gentive has been a lifesaver!!! My caregiver, Ms. Shay is basically family at this point. She is always willing to go the extra mile to make sure I get what I need. She even checks in on me on the off times. Also, the ladies in the office are always amazing and super easy to deal with! I would be lost without these people!

    Grunt24

    5

    November 17, 2023

    Other

    My husband is a client of Gentiva. His care provider has been professional, hardworking, and attentive. She told him “You will be well cared for while I’m here.” That single comment gave us both confidence and security when letting someone into our home with whom we were not familiar. Even when our regular care giver couldn’t come, the capable office staff found competent replacements and kept us well informed of any changes. The provider has always been on time and is respectful of my husband’s personal space. We would be worse off without Gentiva.

    Provider Response

    We appreciate you taking the time to share your experience with us.

    D.Sibble

    5

    June 20, 2023

    I am a current client of this provider

    I recently had surgery and got services with Gentiva to have a caregiver come out to help me with my daily living. I've had a few ladies to come out and help me, I am restricted in lifting anything heavy they have all been great in assisting me. Glenda has been wonderful and very attentive to my needs. I'm leaving for Alaska this week and they have all helped me with packing my suitcases for my trip. I am very thankful for all the help they have given me. The office staff has been great and have been great in providing in the services I needed.

    Provider Response

    Hi, we appreciate you sharing your experience with us. It is our honor to provide quality care.

    Dwight L57

    5

    June 12, 2023

    I am a current client of this provider

    The office staff is great. They are always willing to help and make sure I have someone when I have doctor appointments, or to find coverage when my caregiver is out for what ever reason. My caregiver is always willing to help me we get along great. I try my best to do as much as I can on my own because I'm a independent person but, she still offers to help me and I like that. I have a bad back and she is so helpful when I need to go grocery shopping she pushes the basket for me and loads and unloads for me the same when I need to do laundry. I have enjoyed the services I have received from both office staff and my caregiver.

    Provider Response

    Hi, we are happy that you shared your experience with us. It is our honor to provide quality care.

    H.Defreece

    5

    June 6, 2023

    I am a current client of this provider

    My PCA is amazing! I don't know what I would do with out her. She takes me to run errands and keeps up with my home and cooks for me. She sets up the microwave for me before she leaves so that it's easy for me to work once she's gone. She's there as my stand by assistance when I need her. With Parkinson's I shake a lot and at times and lose my balance. She's great on writing down all my doctor appointment's on my calendar so that I don't forget. I have no complaints on my services I receive with the company they are great in providing the care I need.

    Provider Response

    Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

    R. Borland

    5

    June 5, 2023

    I am a current client of this provider

    I am currently a client with the company. I have a caregiver that comes out Monday - Friday's. She's dependable and always on time. We get along great. She has a good attitude when she comes in to work and always willing to help. She has a great sense of humor. She never complains when I ask her to do anything or when I need to go out of town for appointment as long as we get back in time for her to clock out. She's great and is very helpful.

    Provider Response

    Thank you for sharing your experience.

    Johnson,Kenneth

    5

    May 10, 2023

    I am a current client of this provider

    Our PCA became like family to us. She is great at what she does. I don't know what we would do with out her. She takes great care of me and on top of taking care of what needs to be done with no question asked. She is very caring and helpful.

    Provider Response

    Thank you for sharing your experience. It is our honor to provide quality care.

    RE.Nue

    5

    April 21, 2023

    I am a current client of this provider

    My PCA is very helpful. She allows me my privacy when needed. She’s on top of everything I need and is very encouraging. We have a great relationship.

    Provider Response

    Hi, thank you for sharing your experience.

    T.Martin

    5

    April 17, 2023

    I am a current client of this provider

    I get along well with my caregiver. She understands me and is very helpful when I need her with no questions asked. She allows me to still be independent and I appreciate that. I like to do as much as I can on my own and she respects that. The ladies in the office are very pleasant. Nick always makes me laugh, and Jackie is on top of everything.

    Provider Response

    Thank you for sharing your experience. It is our honor to provide quality care.

    P.Valenzuela

    5

    April 14, 2023

    I am a current client of this provider

    I've been a client with the agency for some time now. I have had great care with my caregivers. My caregiver Kat is great. She's very helpful and on top of everything. I'm not having to ask her to do anything because she's already done it. She's great and the office staff are great very helpful.

    Provider Response

    We are happy that you shared your experience with us. It is our honor to provide quality care.

    Able E.

    5

    April 13, 2023

    I am a current client of this provider

    Office staff is very helpful. My caregiver is great she is always on top of everything and always willing to help me and take me where I need to go.

    Provider Response

    Thank you for sharing your experience. We appreciate you sharing your positive feedback with us.

    H.Jones

    5

    April 13, 2023

    I am a current client of this provider

    My PCA is great she's very helpful we get along great. She helps me with everything I need. Staff in office are great.

    Provider Response

    HI, we appreciate you taking the time to share your experience with us. It is our honor to provide quality care.

    Kenneth Franks

    5

    October 20, 2022

    I am a current client of this provider

    I’ve been a client with Kindred for about a year and a half now. I’ve had some great caregivers. They really have helped me out. I really enjoy the help and the companionship they provide. Laura been great she’s alway on time and always helps me and is a very good provider I wish I could have her all the time.

    Provider Response

    Thank you for sharing your experience.

    Ken

    5

    October 15, 2022

    I am a current client of this provider

    My nurse's aide is fantastic. I couldn't ask for better help. She is good at what she does, and she is caring. It's not just a job and a paycheck for her. She cares for her patients. I use them every day, Monday through Friday. She makes sure I take my medicine, my blood pressure, makes sure that I eat right, keeps track of my appointments, drives me to my appointments, takes me to the grocery store, and cleans my house.

    Provider Response

    Hi, we appreciate your thoughtful recognition. It is our honor to provide quality care.

    Ruth

    5

    September 5, 2022

    I am a current client of this provider

    I've been a client here for two years now. I use them every day. I have a provider that comes and cleans my house, cooks my meals, does my laundry, and washes my clothes. They take me shopping and they take me to my appointment. I have a permanent caregiver.

    Provider Response

    Hi, we are happy that you shared your experience with us. It is our honor to provide quality care.

    carlosl20

    5

    March 4, 2021

    I am a past client of this provider

    Carlos had services with Kindred at Home until his passing. The care we recieved was exceptional and they went above and beyond. Nick,Jackie and Adrianne helped us out alot and were patient with me. Nick and Adrianne still check on me after Carlos passing· Annie Rushing

    txred

    5

    February 22, 2021

    Other

    Provided care for 92 year old Dad who needs assistance with household duties and some dressing due to very limited mobility and strength in shoulders ,and also getting him to doctor appointments and other business.

    frankly57

    5

    February 11, 2021

    I am a current client of this provider

    I had TKR I’ve been receiving home therapy and I have care givers the staff is amazing I feel like I’ve come along way in my recovery from this surgery due to these wonderful people, that have become family. I could not be more pleased and would recommend this service to anyone. I want to Thank the entire staff.

    Katheryn

    5

    October 6, 2020

    I am a current client of this provider

    I love them. I really do. They're great people. Right now, they're taking care of my husband's bag, but I have home health. We just absolutely love them. I'll never use any other company. For me, this time, I've been using them since January. They help me with shopping. Sometimes I need some help getting dressed, a little housework, washing some dishes and helping make the beds. They care, they love and the help is just excellent.

    Randy

    5

    October 4, 2020

    I am a current client of this provider

    We have been using them. It has been good at this time. The girl, who is helping Dad right now is doing a really good job. We started around June. They help him get ready for bed and get up in the morning basically, and then general cleaning of his room. My dad is fine with them.

    Michael

    5

    April 13, 2020

    I am a current client of this provider

    I have been using them for quite a while now. They help me with bathing and with dressing. The caregivers are good. They are excellent. Families should hire them. I'm satisfied with them.

    Thomas

    5

    April 10, 2020

    I am a current client of this provider

    I have been using them for three years now. I'm a veteran, so it is for myself. They offer light house cleaning, cooking, getting me to medical appointments, shopping, and bathing. The caregivers are very caring, understanding and very reliable. I would refer this company to others.

    Neal

    4

    March 31, 2020

    I am a current client of this provider

    I've been working with them for about a year now. They provide in-home care, they help around the house and they provide personal care. I'm really comfortable with them. I'm satisfied and most of the time they're very good.

    Kenneth

    5

    March 28, 2020

    I am a current client of this provider

    I have been using them for over a year now. They help me in the house, they help me go get groceries, and they help me with the doctor's appointment. My caregiver is very nice, very polite, and very friendly. I have nothing bad to say at all.

    Frances

    5

    March 27, 2020

    I am a current client of this provider

    They help me at the house and drive me to the beauty shop and to the grocery store. Everyone has been so good. I'm really into it. The caregivers are efficient. They really help me out, and I appreciate that. If I needed someone, they always provided me with a driver or whatever I needed to come help.

    Charles

    5

    March 24, 2020

    I am a current client of this provider

    I have been using them off and on for 3 or 4 years now. They help me clean my house and they cook some for me. Well, the caregiver helped me with bathroom issues, but I'm a little better and I'm able to go on my own, so I'm OK now. I'm very satisfied with them. They do really well. They actually work really hard to make sure I have somebody.

    NP

    4

    March 22, 2020

    I am a current client of this provider

    We have been using them for a little over a year now. My mom gets bathed, she gets her pills, they change her bedsheets, they take out her trash, and they wash her clothes. They also clip and paint her toenails and fingers, and they do her hair. She is satisfied with them. They feed her as well. They do everything very well. My only thing is that they don't give her her insulin shot.

    Eloy

    5

    March 16, 2020

    I am a current client of this provider

    It has been wonderful. They help me with everything, shower and medication. I'm very comfortable with my caregiver. She deserves a raise. With very few exceptions, the staff has been wonderful to me. They also do a lot more background checks than they used to. Everything is wonderful. They have been doing so well; they have been wonderful. For instance, I had to go for a medical procedure in Lubbock, TX and I didn't have the money, and my caregiver paid for the gas and for the food and I just paid her back. In other words, they made sure that I made that appointment, stayed there, saw the doctor, and drove me back safe and sound. It was a long day. I'm extremely satisfied. Give them all a raise.

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    About Gentiva Personal Care - Big Spring in Big Spring, Texas

    Gentiva Personal Care, formerly Kindred at Home, provides personal home care assistance to families throughout Pleasant Hill and surrounding cities in Contra Costa and Alameda Counties. We assist people who struggle with prolonged illness, recovery from surgery, physical or developmental disabilities or simply the challenges of aging. We also coordinate medical, personal, and social service resources, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.

    Our services include assistance with activities of daily living such as personal care, transportation, meal preparation, light housekeeping, and medication reminders. Extra measures are taken to match the most appropriate caregiver to the client, based not only on skill level but personality, as well. All of our caregivers are employees and are bonded and insured. We thoroughly review everyone's background, conduct ongoing training, and do supervisory visits to maintain the highest quality, professional home care.

    If pain or symptom management through palliative care, or end-of-life care is needed, we coordinate care with our palliative and hospice divisions that provide care to patients in their residences. Our nurses, aides, therapists, and spiritual advisors coordinate care to meet the medical and emotional needs of patients and treat individuals with acute, long-term and terminal conditions. Our experienced staff is dedicated to providing the highest quality of individualized care. Case managers design each individual's care plan to meet the patient's specific needs. From chronic condition management to family emotional support, Gentiva’s team is qualified to tend to a wide variety of home health needs. We are a Medicare/Medicaid certified agency licensed by the State of California, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.

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