Arcadia Home Care & Staffing - Big Spring

Charla Lewis

Excellent service. Responsive to any questions I have or schedule changes I need to make. Both office staff and caregivers have been fully reactive to my needs.. Professional and courteous all the way around.

Melissa Gunter

Rosemary is a wonderful caregiver. She knows just what my mother in law needs done. She is busy from the moment she gets here. Washing her clothes cleaning her bathroom and cleaning her room. She is so caring and kind to Dortha. We are very happy with her. If we have ever needed a schedule change you have been so accommodating.

Provider Response

J.Brooks

I have a great caregiver Jasmine she does great in caring for me office staff is great as well. I have no complaints all has been going well since I’ve started service with Gentiva.

Randi Dolloff

We have a wonderful caregiver (Lupe). She has been very good for Jimmy. She helps with his baths and exercises. She is a very cheerful and happy person which keeps Jimmy happy and more interactive. I have had very good interactions with Gentiva. Jimmy has a lot of Dr Appts, out of town, and I am always having to call Gentiva to change Lupe's schedule. Gentiva has always been very accommodating with us so Jimmy gets his 16 hours that the VA has allotted him. Gentiva and Lupe are a God send.

CMyles

I’m currently a client of the agency. I have been through a few caregivers but they always kept trying till I got a good fit. I finally got a great caregiver Maria she goes above and beyond to care for me. I have good communication with the office staff more so now that there’s a new manager.

Groever

This agency provides excellent home-care service for my elderly mother on a 24 hr basis as needed. All of the providers are cordial and look out for might mother’s best interest and needs. As well, Jackie in the front office is great to work and keeps me abreast on service and invoicing needs to maintain uninterrupted service.

Marshall

I have been on service with the company a little over a year and I have had great service with all the PCA that have been sent in to help me. But the PCA that I have now I have had her for a long time now and she's like family. She's been great and does great in assisting me with all I need. She helps keep my home clean and goes and gets my groceries for me. She is always willing to help. Lupe is great! Office Staff is great and always calls me with any changes.

Fyrebug

I am a disabled Marine Corps Vet. Gentive has been a lifesaver!!! My caregiver, Ms. Shay is basically family at this point. She is always willing to go the extra mile to make sure I get what I need. She even checks in on me on the off times. Also, the ladies in the office are always amazing and super easy to deal with! I would be lost without these people!

Grunt24

My husband is a client of Gentiva. His care provider has been professional, hardworking, and attentive. She told him “You will be well cared for while I’m here.” That single comment gave us both confidence and security when letting someone into our home with whom we were not familiar. Even when our regular care giver couldn’t come, the capable office staff found competent replacements and kept us well informed of any changes. The provider has always been on time and is respectful of my husband’s personal space. We would be worse off without Gentiva.

Provider Response

D.Sibble

I recently had surgery and got services with Gentiva to have a caregiver come out to help me with my daily living. I've had a few ladies to come out and help me, I am restricted in lifting anything heavy they have all been great in assisting me. Glenda has been wonderful and very attentive to my needs. I'm leaving for Alaska this week and they have all helped me with packing my suitcases for my trip. I am very thankful for all the help they have given me. The office staff has been great and have been great in providing in the services I needed.

Provider Response

Dwight L57

The office staff is great. They are always willing to help and make sure I have someone when I have doctor appointments, or to find coverage when my caregiver is out for what ever reason. My caregiver is always willing to help me we get along great. I try my best to do as much as I can on my own because I'm a independent person but, she still offers to help me and I like that. I have a bad back and she is so helpful when I need to go grocery shopping she pushes the basket for me and loads and unloads for me the same when I need to do laundry. I have enjoyed the services I have received from both office staff and my caregiver.

Provider Response

H.Defreece

My PCA is amazing! I don't know what I would do with out her. She takes me to run errands and keeps up with my home and cooks for me. She sets up the microwave for me before she leaves so that it's easy for me to work once she's gone. She's there as my stand by assistance when I need her. With Parkinson's I shake a lot and at times and lose my balance. She's great on writing down all my doctor appointment's on my calendar so that I don't forget. I have no complaints on my services I receive with the company they are great in providing the care I need.

Provider Response

R. Borland

I am currently a client with the company. I have a caregiver that comes out Monday - Friday's. She's dependable and always on time. We get along great. She has a good attitude when she comes in to work and always willing to help. She has a great sense of humor. She never complains when I ask her to do anything or when I need to go out of town for appointment as long as we get back in time for her to clock out. She's great and is very helpful.

Provider Response

RE.Nue

My PCA is very helpful. She allows me my privacy when needed. She’s on top of everything I need and is very encouraging. We have a great relationship.

Provider Response

H.Jones

My PCA is great she's very helpful we get along great. She helps me with everything I need. Staff in office are great.

Provider Response

Kenneth Franks

I’ve been a client with Kindred for about a year and a half now. I’ve had some great caregivers. They really have helped me out. I really enjoy the help and the companionship they provide. Laura been great she’s alway on time and always helps me and is a very good provider I wish I could have her all the time.

Provider Response

Ken

My nurse's aide is fantastic. I couldn't ask for better help. She is good at what she does, and she is caring. It's not just a job and a paycheck for her. She cares for her patients. I use them every day, Monday through Friday. She makes sure I take my medicine, my blood pressure, makes sure that I eat right, keeps track of my appointments, drives me to my appointments, takes me to the grocery store, and cleans my house.

Provider Response

Ruth

I've been a client here for two years now. I use them every day. I have a provider that comes and cleans my house, cooks my meals, does my laundry, and washes my clothes. They take me shopping and they take me to my appointment. I have a permanent caregiver.

Provider Response

carlosl20

Carlos had services with Kindred at Home until his passing. The care we recieved was exceptional and they went above and beyond. Nick,Jackie and Adrianne helped us out alot and were patient with me. Nick and Adrianne still check on me after Carlos passing· Annie Rushing

Provider Response

txred

Provided care for 92 year old Dad who needs assistance with household duties and some dressing due to very limited mobility and strength in shoulders ,and also getting him to doctor appointments and other business.

frankly57

I had TKR I’ve been receiving home therapy and I have care givers the staff is amazing I feel like I’ve come along way in my recovery from this surgery due to these wonderful people, that have become family. I could not be more pleased and would recommend this service to anyone. I want to Thank the entire staff.

Katheryn

I love them. I really do. They're great people. Right now, they're taking care of my husband's bag, but I have home health. We just absolutely love them. I'll never use any other company. For me, this time, I've been using them since January. They help me with shopping. Sometimes I need some help getting dressed, a little housework, washing some dishes and helping make the beds. They care, they love and the help is just excellent.

Randy

We have been using them. It has been good at this time. The girl, who is helping Dad right now is doing a really good job. We started around June. They help him get ready for bed and get up in the morning basically, and then general cleaning of his room. My dad is fine with them.

Michael

I have been using them for quite a while now. They help me with bathing and with dressing. The caregivers are good. They are excellent. Families should hire them. I'm satisfied with them.

Thomas

I have been using them for three years now. I'm a veteran, so it is for myself. They offer light house cleaning, cooking, getting me to medical appointments, shopping, and bathing. The caregivers are very caring, understanding and very reliable. I would refer this company to others.

Neal

I've been working with them for about a year now. They provide in-home care, they help around the house and they provide personal care. I'm really comfortable with them. I'm satisfied and most of the time they're very good.

Kenneth

I have been using them for over a year now. They help me in the house, they help me go get groceries, and they help me with the doctor's appointment. My caregiver is very nice, very polite, and very friendly. I have nothing bad to say at all.

Frances

They help me at the house and drive me to the beauty shop and to the grocery store. Everyone has been so good. I'm really into it. The caregivers are efficient. They really help me out, and I appreciate that. If I needed someone, they always provided me with a driver or whatever I needed to come help.

Charles

I have been using them off and on for 3 or 4 years now. They help me clean my house and they cook some for me. Well, the caregiver helped me with bathroom issues, but I'm a little better and I'm able to go on my own, so I'm OK now. I'm very satisfied with them. They do really well. They actually work really hard to make sure I have somebody.

NP

We have been using them for a little over a year now. My mom gets bathed, she gets her pills, they change her bedsheets, they take out her trash, and they wash her clothes. They also clip and paint her toenails and fingers, and they do her hair. She is satisfied with them. They feed her as well. They do everything very well. My only thing is that they don't give her her insulin shot.

Eloy

It has been wonderful. They help me with everything, shower and medication. I'm very comfortable with my caregiver. She deserves a raise. With very few exceptions, the staff has been wonderful to me. They also do a lot more background checks than they used to. Everything is wonderful. They have been doing so well; they have been wonderful. For instance, I had to go for a medical procedure in Lubbock, TX and I didn't have the money, and my caregiver paid for the gas and for the food and I just paid her back. In other words, they made sure that I made that appointment, stayed there, saw the doctor, and drove me back safe and sound. It was a long day. I'm extremely satisfied. Give them all a raise.