Visiting Angels - Billings

Offers Home Care

89 Reviews
Call (800) 973-1841
Visiting Angels - Billings (800) 973-1841
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Reviews of Visiting Angels - Billings

89 Reviews Write a review

Home Care Reviews for Visiting Angels - Billings

March 20, 2019

By _18

I am a current client of this provider

I don't think I could come home by myself without them. They come and visit me in the hospital. They gave me their personal cell phone numbers. They are very adaptable to my scenario. I like their professionalism.

March 11, 2019

By Donald M

I am a past client of this provider

They made life much better, while they were here. They helped my wife, which helped me. I would highly recommend them. They were very kind and considerate. It worked really good.

March 11, 2019

By Sharon E_2

I am a current client of this provider

I appreciate the fact that they are able to come. I haven't used them that much, but the one thing that I was impressed with was when my loved one needed 24 hour care, and they found coverage for me.

March 11, 2019

By Sherry A_1

I am a current client of this provider

They're very helpful. The caregiver we have right now is excellent.

February 26, 2019

By Shelly R

I am a current client of this provider

It gives me the time I need to have my life back. They are life-savers. They are always there, are very accommodating, and professional. They are very, very nice.

February 25, 2019

By Lynn P_1

I am a current client of this provider

We only have them for 3 to 4 hours each week, but it does help. I like the staff that has come out.

February 23, 2019

By Christina L

I am a current client of this provider

They help out with her meals; that is the main thing. They don't show up every once in a while, and they won't call.

February 20, 2019

By Agnes W

I am a current client of this provider

They give me a bath and they do a very good job. They're here to entertain me and play games here. They're very prompt and polite. They would do anything that I want them to.

February 13, 2019

By Ernest B

I am a current client of this provider

They help with my house cleaning. They will sit here, and we chat for awhile before they do what needs to be done.

February 12, 2019

By Peggy K_3

I am a current client of this provider

They have always been really good at getting someone here even if they have to pay for Uber themselves. They listen pretty good. A lot of them are young and have a lot to learn. I have a different caregiver every day.

February 11, 2019

By Robert D_1

I am a current client of this provider

I can rely on the services, and they meet my needs all the time. I like the service because they have nice girls to deal with, and most of the girls are good cooks.

January 23, 2019

By Mike L_5

I am a current client of this provider

They are good when they show up. My mother-in-law is unable to do a lot of tasks for herself. We don't have anybody who can stay at home with her all day. They could show up more often. There have been three times they haven't shown up with no warning in the past six months. I think I might start calling occasional angels.

January 22, 2019

By Robert G_26

I am a current client of this provider

It has had a huge impact. I am my wife's private caregiver, so the caregiver does the cleaning and laundry. These are things that I have a hard time getting to. The person that is coming to our house is a wonderful lady.

January 14, 2019

By George K_2

I am a past client of this provider

My loved one's caregivers were only here for about four hours and they were able to make sure she got to the bathroom. However, the personnel we had was poor. I like that the agency did what we asked them to do. One thing is, however, is that Visiting Angels didn't have the right information about my loved one. They didn't have her name written down correctly.

January 09, 2019

By Dawn S_4

I am a past client of this provider

They were not coming when they said they were. Just better communication between families would be nice if they could even see what kind of care is being given.

December 21, 2018

By Anonymous_985

I am a past client of this provider

There were prompt and on time when I needed them. They knew what they were doing. It was a necessary service. They were really good, besides the small issues. They lifted a load off of us. They were important.

December 15, 2018

By Tannah M

I am a current client of this provider

They are just getting to know each other and haven't really had a lot of time together. My mom really likes her caregiver. She is very personal, kind, and respectful to her.

December 12, 2018

By Anonymous_1037

I am a current client of this provider

My loved one didn't like or trust them very much. They could get better quality personnel.

December 12, 2018

By Shirley H_5

I am a current client of this provider

They do so many things. They take a lot of the stress off of myself. They are very compassionate and they seem to be knowledgeable about helping my loved one.

December 11, 2018

By Lindsey H_1

I am a current client of this provider

I think it would help them if I made a checklist for them to follow while they were here. They're not spectacular, but they are average.

November 28, 2018

By Lael C

I am a past client of this provider

They brought about a sense of comfort to my family. They truly attended to my mother.

November 26, 2018

By Phyllis B_4

I am a past client of this provider

They didn't have a lot to do for my loved one. There wasn't a lot they could do for him.

November 20, 2018

By Julie H_8

I am a current client of this provider

I feel like I have to hover over their caregivers, and that takes a lot of time. I need to feel like I can trust that things are getting done. I get really poor communication and they send people without my knowledge to my parents' house.

November 15, 2018

By Willard M

I am a current client of this provider

They help him clean the house, shower if needed, and the gal will even go grocery shopping for him. I'm not out there every day, but I know they go out and take care of my uncle and do minor cleaning.

November 15, 2018

By Bernard P_1

I am a current client of this provider

The first thing they do is go to the kitchen to clean, and then they move along to the rest of the place. I don't know what we'd do without them right now. I've just been so down. They come in and do their job. They're wonderful, and I'm really satisfied. Visiting Angels is one of the best things that has happened to us.

November 09, 2018

By Joanne G_2

I am a current client of this provider

They help the most by doing everything for him, and she offers to do more. I like that they are very helpful and caring.

November 09, 2018

By Anonymous_852

I am a current client of this provider

They help me the most with personal care. They show up on time.

November 09, 2018

By Rod E

I am a current client of this provider

They are here to cook breakfast for them in the morning. They need to return my phone calls.

October 10, 2018

By Claudia D_1

I am a current client of this provider

She is here and helps in every single way there is. They are wonderful. We needed home care, and it is good care.

October 09, 2018

By Roy L

I am a current client of this provider

They make sure he gets his pills, and eat during the day. I would like the caregiver to be a little more engaged, sometimes they just sit there.

September 24, 2018

By Kent C

I am a current client of this provider

They've been able to help us when we can't be there. They're able to be there for us. It's been a big help for us. The interaction with the people we've had come and help has so far been awesome.

September 21, 2018

By Brandon C

I am a past client of this provider

She needed someone there to check on her and help her out throughout the day. While she needed them, they had a very big impact. I wasn't there for the services, but everything that my mother said was fantastic as far as how the nurses were, and they did everything that they needed to to help them out. She was very pleased.

September 19, 2018

By Peggy C_2

I am a current client of this provider

I hired them to take care of my loved one while I'm out of town. I appreciate their communication and feedback.

September 10, 2018

By Anonymous

I am a current client of this provider

It is very good. There was difficultly between people in the field and in the office person. They weren't on the same wavelength. They should make sure that the GPS system works so that they don't have problems getting here. I would like them to dress a little bit more professionally.

August 23, 2018

By Larry D

I am a current client of this provider

They have helped because they are here when I am gone. We have had some very good girls come out.

August 21, 2018

By Richard S

I am a current client of this provider

They help me get showered and change clothes and help me get aback into my wheelchair. It just helps me keep my health and hygiene in order which is something I am not able to do. They provide what they said they would.

August 09, 2018

By Cheri R

I am a current client of this provider

Be more of a self-starter, like seeing dishes on the counter and not being asked to clean it up. Some of the people that they send out are more interested in their phones than doing anything useful.

August 09, 2018

By penny n

I am a past client of this provider

They kept him company, and kept him busy. They bathed him. I would tell someone how good and reliable they were.

July 26, 2018

By Dawn B_1

I am a past client of this provider

They fed my loved one when they couldn't feed themselves. That was probably the biggest deal. I liked that they very dependable and that everybody was good to my loved one.

July 23, 2018

By Shay V

I am a current client of this provider

They help with her baths, daily heath needs, and other tasks. They need to try to stay with one caretaker instead of three or four.

July 23, 2018

By Paul L

I am a current client of this provider

They could improve in cleaning and socializing with him, it gives him more people than family to interact with. I think they could clean more. I understand they only do light house keeping, I'd like to see them do more because he needs more.

July 18, 2018

By Carl C

I am a current client of this provider

They help the most by doing the jobs that I can't do. They take care of my wife. I like that they came and I like how they did the job. They are reliable.

July 12, 2018

By Clair K

I am a current client of this provider

He's really happy. She's real good company for him and he has gained weight. The house is clean. The caregiver works well with my dad and they work at any time.

July 12, 2018

By Merrylee O

I am a current client of this provider

They have been able to provide care for my husband when no one else is there to do that. Other people with the same kind of needs that my husband and I have should know that they will get excellent service.

July 10, 2018

By Linda F_8

I am a past client of this provider

We didn't have them very much, but it was a relief to be able to leave the house. I felt very comfortable leaving the first caregiver with my mom. I didn't have very good luck with them. The first caregiver we had was super, but they other two that come were not.

June 15, 2018

By Susan S

I am a past client of this provider

I enjoyed the time we had with Visiting Angels. They were really helping out with my mother and I really appreciated that.

June 12, 2018

By Judy A_5

I am a past client of this provider

There services were wonderful until the last caregiver and the change in management. I had a bad experience with them when the new management took over. A good receptionist makes a difference.

June 12, 2018

By Fred J

I am a current client of this provider

They have helped most with bathing my dad. I would say they listen. I had to talk to them a few times because it was important for me to find one person to establish consistency with my father, and we have done that.

June 11, 2018

By Janet G

I am a past client of this provider

The first day the gal was supposed to work, she ended up in the hospital with appendicitis. There were often times that she couldn't make it because there were conflicts and problems. I said I didn't mind, and that she could make it up. However, the agency had a problem with that. I would never recommend Visiting Angels. They blew me off.

May 31, 2018

By Anonymous

I am a current client of this provider

They come once a week. All they do is help my family member with their shower; they are satisfied with their help. They know what they are doing and they do it wonderfully.

May 21, 2018

By Denise S

I am a current client of this provider

It's stressful not knowing if someone is going to show up because my loved one needs to take the medicine. The caregivers are not showing up and I am having trouble communicating with the office, and I am not getting responses back.

May 18, 2018

By Warren (

I am a current client of this provider

It allows me to get out and play golf, which is nice. All of my contact has been positive. I don't have any complaints.

May 09, 2018

By Lourelia M

I am a current client of this provider

She comes in and does her work. I like the caregiver. The last one we had is the best person. They should have certified caregivers and people that can speak with me.

April 20, 2018

By Kira F

I am a past client of this provider

Visiting Angels seems like they're professional. He was able to live at home which is what he wanted.

April 12, 2018

By Wendy V

I am a past client of this provider

We called them on Wednesday and they came out on Thursday and gave us a caregiver by Friday. The caregiver was lovely and my mom enjoyed it very much and she visited with the lady.

April 12, 2018

By Anonymous

I am a past client of this provider

The caregiver that came out had to lift my loved one from the bed to their wheelchair, and only stayed 15 minutes, yet we were charged for an hour of services. The caregiver helped by effectively lifting them out of bed.

April 09, 2018

By Jeri M_3

I am a current client of this provider

They're just very good with my mom and I've never really had any issues. I don't worry as much about my mother being herself anymore because there's someone here for her.

March 09, 2018

By Gen T

I am a past client of this provider

I would recommend them to others. I really am not that involved in the care. I know my loved one was happy with the aides that came at night. They initially helped my loved one get their strength back so they could go to the bathroom on their own.

March 09, 2018

By Robert & Myra G

I am a past client of this provider

They are very professional, on time, and ahead of the situation at all times. They are very considerate and I have no complaints. They assisted my husband and I when we were making a trip by plane. They made everything about the trip easy and stress free.

March 09, 2018

By Sue M

I am a past client of this provider

I was a little disappointed. It wasn't just for my mother, I needed somebody who could help me get meals together. She sat with my mother as a guest in my home. She took my mother to the restroom. The caregiver did what she thought she was supposed to do. Apparently it was not conveyed. I was not comfortable asking her to do things.

March 09, 2018

By Anonymous

I am a current client of this provider

We had a lot of people scheduled that never showed up. Every time someone didn't show up they said they no longer worked with them. That got old really fast. We are looking to get out of Visiting Angels. The service wasn't really bad but having different people coming in all the time drove us crazy because it was inconsistent. It needs to be improved. There were too many times we thought we had someone and they wouldn't come. It jeopardizes our home care. They are covering care while they are there, but it is stressful.

February 16, 2018

By Meriam L H

I am a current client of this provider

Visiting Angels comes to your door and asks how they can help. My husband has Parkinson's Disease and I have something wrong with my legs, so I can't do housework.

February 16, 2018

By Patricia G

I am a current client of this provider

Their people have been very helpful. My mother is legally blind and wheelchair-bound. The caregivers help her get up and ready for the day.

February 15, 2018

By Dean

I am a current client of this provider

We use Visiting Angels and they're outstanding. Our parents just love them. They couldn't say enough good things about them. They're superior in taking care of our parents, and their cost is really great.

February 09, 2018

By Anonymous

I am a current client of this provider

They try really hard to accommodate our needs. However, some of the individuals might talk about personal things in their lives that might tend to upset the patient. Their service allows my loved one to stay in their home instead of going into an assisted living facility. We feel comfortable knowing that they are safe.

January 09, 2018

By Richard D_7

I am a current client of this provider

They help wherever we need them. The caregivers help with things we really can't do.

January 09, 2018

By Kelly R_1

I am a past client of this provider

They made extreme effort to work with my ever-changing schedule. They were able to be there or cancel at the last minute, and they were just great about schedule flexibility. The services decreased my stress about my mom's home situation, and I felt comfortable while maintaining my work schedule.

January 09, 2018

By Pam B

I am a current client of this provider

Visiting Angels does not have contracts. Having Visiting Angels allows me to get some work done while the caregiver occupies my husband.

December 11, 2017

By Don C

I am a current client of this provider

I like that Visiting Angels helps around the house, and I have a great visit with the caregivers. Visiting Angels makes my life easier by helping me with my hair.

December 11, 2017

By Wardeen K

I am a past client of this provider

I would tell others that the guy who runs Visiting Angels is so nice. The services helped my mom with cooking so I didn't have to do that.

December 01, 2017

By Anonymous

I am a past client of this provider

Do not be in a hurry, take your time, and weigh out the facts before hiring Visiting Angels. They were very sweet and I appreciated what they did for my loved one. Visiting Angels allowed my loved one to stay at home while I was away and they made sure that they were fed and taken care of.

December 01, 2017

By shelly w

I am a past client of this provider

I'd tell a friend that Visiting Angels has staff that was prompt, quick and efficient. They were top notch and accommodating. The caregiver worked in the house and did other things to help with and did her best.

December 01, 2017

By Diedra M

I am a past client of this provider

Visiting Angels impressed me because they did exactly what I wanted them to. I requested them to keep a notebook, and check in with me and they did what my loved one wanted. I was happy with their services. I'm from out of town and it was difficult leaving my loved one know she wasn't able to do things for herself. I was grateful to know things were getting done and had people contacting me 3-4 a day to let me know what was going on.

November 09, 2017

By Gerard W

I am a current client of this provider

The caregivers always do what I suggest. I am semi-crippled, and Visiting Angels does duties that I can't perform normally.

November 09, 2017

By Arthur R

I am a current client of this provider

Visiting Angels has some good people working for them. Visiting Angels has made life easier by helping me to get into the care and to take me to where I want to go.

October 23, 2017

By Don O_1

I am a current client of this provider

I would tell others that it took a couple of months of working together before things worked right with the caregivers. I think that finding the right caregiver is essential. The caregiver helps with all personal affairs of my parents.

October 23, 2017

By Heather L_4

I am a current client of this provider

Visiting Angels always answers the phone whenever I call. Visiting Angels has helped to alleviate my stress.

October 20, 2017

By Ralph M_1

I am a current client of this provider

Visiting Angels has done their job and has been good for my husband. My husband needs help getting up and preparing meals and having Visiting Angels has been a good thing.

September 27, 2017

By patty _1

I am a current client of this provider

I would tell a friend that Visiting Angels is always by my mother's side. The caregivers are very personable. Visiting Angels gave me a break that I desperately need.

September 27, 2017

By Kyiah E

I am a current client of this provider

I would tell a friend that Visiting Angels is pretty good, however, there have been some days where medications have been missed and I wish that they would contact me once a week for updates as I have asked. Visiting Angels has made life easier in the daily visits they provide, by giving my loved one her medications and by building relationships with her.

August 28, 2017

By ali s

I am a past client of this provider

Visiting Angels had fantastic services because it was well-run, well-managed, and very personable. The caregiver who came out worked hard and did a great job. It was a very positive experience, and I would definitely call them again if the need arose. I was able to get some deep cleaning done because the caregiver was watching out for my father.
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About Visiting Angels - Billings

Visiting Angels - Billings is an in-home care provider serving Billings, Montana and the surrounding area. Visiting Angels - Billings offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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Visiting Angels - Billings

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