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Visiting Angels - West Springfield, MA West Springfield, MA

1233 Westfield St, West Springfield, MA 01089

(800) 558-0653 (Caring Family Advisor™)

4.59

(20 reviews)

Offers Home Care

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Visiting Angels - West Springfield, MA
Visiting Angels - West Springfield, MA
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West Springfield, Massachusetts 01089


4.6

(20 reviews)


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Home Care

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West Springfield, Massachusetts 01089



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Reviews of Visiting Angels - West Springfield, MA in West Springfield, Massachusetts

4.59

(20 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Christine G_6

    5

    May 30, 2024

    I am a current client of this provider

    It's allowed my mom to stay at home and live independently to make our experience positive. I would recommend them because they've been consistent with being able to provide the coverage.

    Joy R_7

    5

    April 26, 2024

    I am a current client of this provider

    It is a huge impact on her. It is dramatically improving her quality of life and it is sustaining a higher quality of life at this time in her life. I think this is why my mom is still able to live with us. Everyone is kind, calm, and thoughtful. Our caregiver has become a part of our extended family. I have called other agencies and it felt rushed and did not have that same calm quality. They are understanding if we need to cancel. They are all consistently kind, caring, and patient.

    Anonymous_1708074994

    4

    February 16, 2024

    I am a current client of this provider

    I would like the caregiver to come up with more activities to further their relationship. I like the predictability from them.

    Evelyn C_10

    4

    February 12, 2024

    I am a current client of this provider

    They help my sister when we are not available. They could be more helpful by doing more of what my sister asks them to do. I'm satisfied with the way they handle things.

    Mary M_95

    5

    January 17, 2024

    I am a current client of this provider

    They help him the most by paying attention and talking to him. I would recommend them because I like them, they are very nice.

    Antoinette M_1

    5

    November 13, 2023

    I am a current client of this provider

    She comes on time. She takes me to therapy to help me to walk. I like the aide, Mary.

    Josette O_1

    5

    October 13, 2023

    I am a past client of this provider

    The agency did everything timely, and I liked the caregiver who came out to help me. The services from the agency were very good.

    Sandra M_15

    5

    September 27, 2023

    I am a current client of this provider

    They provide the care my husband needs. They are easy to get in touch with and answer all my questions.

    Carolyn G_14

    5

    September 15, 2023

    I am a current client of this provider

    They have given me good caregivers who are easy to get along with. They are very kind and caring to me.

    Richard C_48

    4

    August 15, 2023

    I am a current client of this provider

    They have helped the most with being here and taking care of some of the things that I can't do. The problem I have is communication with the office.

    Heather J_5

    4

    August 15, 2023

    I am a current client of this provider

    It would be nice to have direct contact with the person providing the care for my mom. Although I understand that they might want to have a coordinator in between. It would be nice to have direct contact. The initial meet up time was a little difficult. I had to travel from Maryland to Massachusetts and the morning of the meet and greet I found out the care person they had lined up wasn't going to be able to do it. I then had to take another trip to do meet up a couple of weeks later.

    Anonymous_7554

    5

    July 18, 2023

    I am a current client of this provider

    The client has dementia, and it is wonderful to have someone come and take that off of me. I have liked the people they sent to us.

    Dawn N_1

    5

    June 28, 2023

    I am a current client of this provider

    Without them on the weekend, I would be up the creek. I like that the girls are knowledgeable and friendly.

    Anonymous_7447

    5

    June 16, 2023

    I am a current client of this provider

    There were a few people who came in the beginning were not suitable, and they found me a new person who was very accommodating. My situation is unique, and I have moved to a new area, and I needed someone who could assist me with my new home. I have someone who is very flexible and does some housework around my house.

    Jennifer C_16

    5

    March 27, 2023

    I am a current client of this provider

    She only uses them when I can't help her. They provide good care. My mom is particular and she likes them.

    Anonymous_7006

    5

    February 16, 2023

    I am a current client of this provider

    It is really important. The caregivers don't make it worse. I like the administration and we have good caregivers. We've only had one we asked not to have back.

    William K_12

    5

    February 16, 2023

    I am a current client of this provider

    They always do whatever needs to be done. They send high-quality individuals to care for us.

    Anonymous_6780

    2

    December 21, 2022

    I am a past client of this provider

    They were unpredictable. They could have better personnel. We went through a few of them.

    Paul H_23

    4

    November 22, 2022

    I am a past client of this provider

    Bigger staff would have been good. They could have better communication.

    George S_27

    5

    October 31, 2022

    I am a current client of this provider

    They take care of my wife well. I like that they are aggressive in getting things done.

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    About Visiting Angels - West Springfield, MA in West Springfield, Massachusetts

    Visiting Angels - West Springfield, MA is a Senior Care provider in West Springfield, Massachusetts that offers residents Home Care services. Contact Visiting Angels - West Springfield, MA for more details on services and rates.

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