"I have multiple experiences with six local agencies (3 hospitals and 3 independents) over the course of eight years. Spoon River was the one who listened the best. None are perfect, but listening to the client, being receptive rather than defensive and an attitude of seeking solutions rather than explaining or blaming go a lot farther than lip service. In home care is largely dependent on accurate assessment, diagnosis, and appropriate personalities and skills to handle the task at hand. Spoon River brought all these into our house consistently, and whenever there was a concern, they were quick to resolve it, learn from it and stay the course. I'd have them back in a minute, and know I could depend on them listening, hearing and performing accordingly. It is so very important to communicate your thoughts, fears, concerns and needs. They listen! They performed services over a course of 9 months, everything from wound management, blood draws, smile deliveries, and prescription management/advice. "

"My daughter and Dawn are friends and she has contact with Abling Hands. Knowing Dawn as I do, I knew that she wouldn't be employed somewhere that didn't care for the elderly. My mom has Alzheimer's and lived with us for 9 years. When the caregivers came out, Jennifer and Dana, I just could tell by the way they looked at mom and interacted with her, that to them it wasn't a job. It was more than a job. They treated her with respect. They had patience with her because there were days that she didn't want anybody around her. They could always calm her down. They seemed to have the magic touch. "

"Outstanding Home Health care! My father improved quickly after surgery with the help of his nurse and therapists"

"It's been about a 2-month period. So far Helping Hands has been good. They assigned us a young man and he gets along with my father well. He's there three days a week from noon till about 4:00. He does different things around the house and he also drives, so they're getting along quite well. They seem to hit it off right away. "