Senior Care in Lucerne Valley, CA

"Amazing service. I needed someone to help my mother out with some duties around the house and to help get her groceries since I have such a busy schedule. This place was just amazing, thanks to my friend. "

"Gloria's In Home Services seems to be working out for my father right now. They're absolutely awesome. It's been the best experience. He really likes the gal who mainly takes care of him and the other people as well. I'm so grateful. My friend's parents also used their service. They provide light housekeeping, help with bathroom issues, showering, some light cooking, and friendship. Communication with the agency is awesome. They lowered the price when I added more hours to make it slightly more affordable."

"Visiting Angels' caregivers are perfect and excellent. I tell them what I want and they do the changes. There are no problems. They provide all of my husband's personal care needs; just taking care of him. It's been working out just fine."

We carry general and Professional liability insurance coverage. We also carry bond as required by State licensing authority.

The Personal Touch, LLC isn't just our name . . . it's what makes us different. Our company and staff provide The Personal Touch to all of our services. When quality of care is your number one priority, you want The Personal Touch. Who Provides The Personal Touch? The Personal Touch employs caring, compassionate people who are committed to providing quality care. Our trained, reliable, professional staff consists of insured Licensed Registered Nurses and certified aides. Our staff members develop a relationship with the people they care for, and we think that's the best part of the wonderful work we do. We also have 24-hour on-call emergency staff. The First Step: A Home Care Assessment How do you know when your loved one needs help? If your loved one has lost weight, has an unkempt appearance, is living in a house full of clutter, or is exhibiting mood swings, those are warning signs. While these signs could indicate serious problems, they also may indicate that your loved one simply needs some extra help. For example, weight loss might not indicate an illness; it could just mean that your loved one is uncomfortable driving, hasn't been able to get groceries or is not remembering to eat. If you suspect your loved one needs help, The Personal Touch, LLC can make a professional assessment. We'll visit your loved one and determine what type of assistance they may need. Our goal is to make care-giving easier for you and your family. Our no-cost home care assessment is the first step, and we'll help you decide on the next step.

"From the minute the door opens at Hillsong Senior Living, there's a big sign that says 'Welcome' and there's a ramp for wheelchairs as you're walking in. Then when you come in, it's open. You see a big kitchen that is very clean, modern, and up to date, and the owner has solar panels so that my cousin has air conditioning that is always at the proper temperature. Nobody is sweating or uncomfortable. There's a nice living room and then windows that look out onto a covered patio that had furniture and grass. So, it was pretty to look out on. There were several huge leather chairs that recline and a big television too. My cousin is there for hospice care. Her room is large, she is in a hospital bed, and there's a bathroom that was adjacent to her. All questions that we had to ask were answered by the owner who was there the whole time, Carina. We saw her move my cousin correctly so she doesn't get bedsores. And just her whole attitude was caring and kind. We could hear people talking low, but there were no outbursts or anything. It was peaceful and very clean. She walked us through the kitchen, the living room, and into the backyard. Her husband is a firefighter and I think he also helps keep the place nice. It was very homelike and very welcoming. They prepare the food and they do ask about their dislikes or if somebody is allergic to something. So, it didn't look like they just threw some packaged stuff at them. They had all kinds of activities that would be appropriate if you were still able to do that. She said that relatives or friends are welcome any time. You didn't have to call and say, "We're going to be here between this hour and this hour." Carina said "We are transparent and the families are welcome." That to me said they're not worried about cleanliness, et cetera, because they have it under control."

"Excellent care! "

"My parents' experience with All In One was very good. The caregivers were very good. They cook, help with bathing, and also do some light housekeeping. We liked them. The scheduling was very good and the billing was OK."

"I hired TLC for my parents, and it's been going OK, same as the caregiver. I've had them for two weeks now. The value is fair. I needed help and they were there to help me and so far, it's been going pretty well. I'm learning along with them."

"We have been using Home Care Friend for my nephew for about a month now. I don't really need most of the serivces they offer at this point. He is able to dress himself and feed himself. It is mostly a cognitive issue. The person just helps him with very minor things, like they make dinner for him and might help him put a DVD in. They watch over him. They may help him with meds, but it depends on when his sister gets back from work. It is more of companionship. It is the same care giver that comes for about 5 hours, 3-4 days a week. Working with them is fine. There was no problem. I guess the pricing is good, and the caregiver is very good."

"I'm currently using Citrus Senior Care - Redlands, CA. They provide caregiving services. They've been pretty good. The owner is still hiring a lot of new people. I came home from rehab and they helped me clean my house, and that's the owner and his assistant. Yesterday, he helped me get to the doctor's office, met me there to get up into the office, stayed with me, and helped get me back to transportation. So what can I say about the owner doing something like that? I'm getting the value plus extra with them helping me. They did this out of the goodness of their heart. They visited me when I was in the hospital. It's the best service you can ever imagine. They're there for you, and they go above and beyond. They call and see how you are doing. They always follow up. It's the best decision I could have made."

Our Care Team Members Are caring, compassionate, reliable, dependable and experienced. They also have very good interpersonal skills, can speak multiple languages, has continuous training and certifications, and has a minimum of 2 years experience.

"Major Issues: 1) More than one Contract Breech 2) Bad Billing Practice 3) Not concerned for there clients concerns 4) Tried an increase of price with out notifying the family by writing. 5) Not professional in handling their employee's. This all happened in less then a year. "

"They were referred to me by the case manager that took care of my sister. I initially called them and a couple of other agencies. We eventually went with Independence Assistance after my sister was released from the rehab center. They're top notch! They're absolutely on top of everything. I had no problems with them in any way. They did exactly what they said they would do and that's take care of my sister full time. The caregivers were very warm and were very concerned. They took care of all of my sister's needs. Sharon and Lily were calling me to make sure everything was going smoothly and that everything was taken care of. So, I really have no complaints whatsoever. She was with them for a little over 2 months before she passed away. "