Stoney River of Marshfield Memory Care

ReviewerFY#1029b

My mom is staying in the Stoney River of Marshfield Memory Care. On five different occasions, we found medication lying on her floor. One time my cousin was there, she thought my mom had died. I think it's because she got somebody else's medicine. A couple of times, we also found dirty diapers in her drawers so I'm basing it on that. It has also happened more than once. There's also a urine smell. It depends on what shift but I would say for the most part, the staff were nice. I don't know if they do their jobs completely, though. When they worked with her, they were very friendly, very nice, and very caring, but there were too many young ones. I think that's where the medication got laid on the floor and I think that's why she wasn't bathed completely. It was more with the changing of the younger staff. The older ones were more professional. For food, I guess they did okay. I didn't see chicken or mashed potatoes, though. A lot of it was more like casserole types of dishes. They have an outdoor place, a tiny little garden, but no library or anything like that. It used to be an elegant place with chandeliers and all that but now the stuffing is coming out of the furniture in big amounts and it looks shabby. For activities, they have bingo and different music groups coming in. I think they did some craft stuff, too. The director who did them was wonderful but she just quit. We're paying almost $9,000 a month. I think when the patient is incontinent, they should be cleaned up. I don't think there should be smears on beds and dirty diapers in the drawers. I think for $9,000 you should get a little bit of better care. They could improve with their help and the care of the people. From what I've seen, they're always hiring for new housekeeping. My mom has 5 or 6 dirty cups in the sink or sitting around all over her room because they don't carry them out. I think they could improve on cleaning a little bit. The carpeting is also kind of worn. The furniture is another thing they could upgrade. It doesn't have to be brand-new stuff, but at least get something that doesn't look shabby.