"I stayed at Emporia Rehabilitation and Healthcare Center for eight months. It was not ideal because the staff seemed a little bit overwhelmed, and the facility could use a little bit more spit and polish on cleaning. Other than that, they did pretty well. They had basic activities like ice cream socials and bingo, and they had a TV area and whatnot. It was okay. The food was excellent; however, it needed to be warmer. They didn't have microwaves for the residents to use, so that would be my suggestion."

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"Very clean. Staff in Memory Care are fabulous. So kind and caring. My husband dosnt complain about the food. But he says it's not as good as mine! I wish they had more activites for the Memory care residents. The activites people go out of their way to come her my hubby to do some things. Room is lovely. Maintence staff is very helpful. "

"We chose Autumn Care of Suffolk for my brother. I went there to check it out prior to his being transferred there. His name is Taye, and he's like the admission person. I called him. I told him what was going on with my brother. He's like, "I've got a bed available, I'll see what I can do as far as getting him over here. I need this kind of information so that I can work to make sure that we are skilled to take care of him." So right there it was impressive to me. They're just not going to take anybody. They want to make sure with his health condition that they have the correct medical staff on hand to tend to him. And then while I was there, he was giving me a tour. He showed me the bed that was available. I met the roommate. As we were going down the hallway, I met different staff members, he was introducing them to me. They were putting up Christmas trees. One of the ladies was talking about how she would sit down and help write letters and send Christmas cards to some of the residents. You could see where it had the dining area, where people would come in and eat meals. And then they had a set up where you could come in if you wanted to have a private birthday party or something like that. They had different areas to do different activities. There was an area for you to sit there for the visitors lounge and things like that. They showed us the menus, the food, and I talked to the financial woman, how she handled it. He gave me a thorough tour and made me feel really comfortable. He even showed me a huge rack that was in the middle floor of one of the hallways that the nurse's aide will get, all the sheets and the towels and all that. This was 4:00 in the afternoon. He said, "All this stuff, right here, even though it's not being used, we still take and strip this, and wash every bit of it and put it back. Because it is set there, it then becomes unsanitized." I was more than impressed with that. That's a little overkill. They're really adamant about being courteous to the other roommate, giving them respect. He knew every patient. If he walked into the rooms, he spoke to each one of those residents, he knew their names, he knew where their family was from, he knew how often they visit them. He knew everything about all of his residents, the resident family, and everything. That is a well run organization. He is on top of everything. Very impressive. It was clean, everybody was clean, everybody was happy. They tried to make their stay there just as at home as possible. And they even said that if my brother wanted to bring his TV he could, if he wanted to bring his own dresser or whatever, he could. It's in a good location. The staff was very friendly."

"After having shoulder surgery. I decided to go to Nansemond Pointe for PT & OT. Both PT & OT were excellent. They were all cheerful and compassionate. Anytime I rang for help, someone would always pop their head in to see what I needed and find the right person to help me. The food was very good and Dietary visited me to see if there was anything I needed or wanted to change on my diet. The nurses and nurse caregivers were pleasant and willing to help me whenever I needed help. I liked the fact that the doctors visited often. Housekeeping staff and Maintenance staff were excellent. Everyone that participated in my plan of care kept up with my progress in PT & OT, Team Work Makes All of the Difference~ Thank-you All. "

"My husband has moved into Anchor of Hope Senior Living of Suffolk LLC. We chose it because it was very personalized with a small number of patients to the number of nurses. There's no risk that they'll say, "The Medicare is finished, so he has to leave now." He could stay there the rest of his life if he had to. It's very homey. It's in a regular house, so it has nice sunny windows and it's carpeted. It's very nice and very peaceful. It's just super pristine. Everything is perfectly clean like nobody's even been in there. It's well-kept. They have a physical therapy company that comes in. He's getting over a stroke, so he's there mostly for physical therapy. The food looks good and he likes it. He has a big screen TV which he likes. They have a washer and dryer and they do the laundry for the residents. They can eat in their room, but there's a common eating area, too, and they can eat together if they like. They have a stairlift but he's so feeble that he can't even walk. He can only use one hand, so he's pretty limited in what he can do right now. They help him with bathing and dressing, and they administer his medicines."