Pointe Meadows Health And Rehabilitation

Barbara

I had rehab at Pointe Meadows Health and Rehabilitation. They have long-term on one side of the building and then the short-term rehab on the other side. The people were wonderful. The facility was beautiful and well-maintained. The administrator owner goes around to each of the rooms and talks to the people there and asks them how they're doing. "What could we do different," "are you making progress," "what's going on for you" and all that. That really impressed me that he would be willing to do that, and that was very good. I did not like the food. They had put some special nutrient stuff into it, and they were really excited thinking they were helping everybody's nutrition, but I didn't like how it made it taste. They didn't put enough salt in the food and didn't provide salt packets. I found myself eating less and less and just mostly drinking water. The only other complaint that I have is that their nursing crew did not catch fast enough the health crisis that I was going into. They recognized part of it, but they didn't realize where it was headed, and I don't think I did either. It wasn't until I went to my doctor appointment two-week follow-up that I found out I had major problems, and I was immediately sent to emergency surgery. I don't want to fault anybody. They need to redo the food, have a menu where people can make choices, and then train the staff more so that they can see a problem that's starting for one of their patients.

Betty

I have been staying at Pointe Meadows Health and Rehabilitation for 2 years now. It's a nice place. It's very clean. The staff is very caring and always willing to help when you need it. The food is pretty good. They have activities like bingo and crafts, but nothing outside the building since it's a rehab center. There are some single rooms and others that people share.