Kingsland Hills Care Center

Offers Nursing Homes

6 Reviews
3727 W RANCH RD 1431, Kingsland, TX 78639
Call (844) 334-3818
Kingsland Hills Care Center (844) 334-3818

Reviews of Kingsland Hills Care Center

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Nursing Home Reviews for Kingsland Hills Care Center

March 11, 2015

By lackofcommunication

I am a friend or relative of resident

My mother had to be removed from this facility due to neglect and lack of communication. They start you off with a newly updated room but then find a reason to move you to another hall that has had no updating. The staff is so over worked and very few really care. They have no clue about the patients health issues. There is no communication!!! The nurses stay behind the front desk and the cna's are so over loaded they can't provide care. The administer will tell you what he thinks you are wanting to hear and nothing comes out of his promises to correct it. The director of nurses is no different. They are very unprofessional when dealing with issues. My mother was admitted to Intensive Care due to the lack of care. They would not of called for a ambulance had we not insisted and my mother would not of made it thru the night. They leave patients in bed with top and briefs and no pants. They claim to do this due to it being more comfortable for the patient but in fact it is due to neglect. They do this to to make it less for them to deal with. The food that is served is a sad excuse for a meal. There are so many that have no person to stand up for them and my heart breaks. Even with three of us going by daily our complaints were not taken care of due to no communication. Not only did they not get her to the bathroom the excuse in the end was they had the wrong size brief on so that is the reason for the wet clothing. Sad reasoning!!!

April 06, 2014

By None22

I am a friend or relative of resident

Please do not take your family to this place! They have a new director of nursing and administrator in the building. Neither of them care about what you want for your family member. They only see dollar signs and will take things away that are helpful to your family because they don't want to spend money to buy or pay for the upkeep of equipment. They have recently took safety equipment away because they were "tired of hearing the alarms go off." They suck you into believing it's such a nice place by showing and admitting you into what seems to be a very nice private room that has been updated but will then later move you at least once (if not more) to a room, with a roommate, that hasn't been updated since the building was built with a small closet that aren't even big enough for one person. The staff is overworked which creates a negative environment to live in. (Not all staff are that way.) When you take your concerns to the director of nursing and administrator they don't even try to help find a solution. They just tell you the way they want things done and there are no exceptions. (It's like they believe every person needs the exact same care and nobody will need anything more or less so they aren't going to help you with fixing any problems you have.) Please consider other facilities as this place should be a last resort.
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About Kingsland Hills Care Center

Kingsland Hills Care Center is a senior living provider in Kingsland, Texas that offers residents Nursing Homes. Contact Kingsland Hills Care Center for more details on services and rates.


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