The facility is nice and for the most part the staff are friendly and caring; however, there is a very high turnover rate for kitchen and resident care staff and the care providers are NOT required to have any specialized training nor do they receive any. Resident caregivers are not equipped to handle the special needs of the population with dementia or other special needs. During the day-shift weekdays the facility is well staffed, but in the evenings/night and weekends they are way understaffed, so much so to the point that residents are not given the time, attention, and quality interaction they require and deserve. Residents who require assistance with feeding (advance dementia stages) do not receive assistance with feeding/drinking. These same residents are sometimes handled roughly when resisting activities such as bathing, dressing, or using the restroom (by the untrained and/or unexperienced revolving-door staff). The food depends on who is in the kitchen, and that changes frequently too. As far as activities, they do not go above and beyond to provide true interactive, engaging, or challenging activities- tv, bingo, radio playing.
There are far worse places out there.They just need to get to do a better job of hiring qualified people and actually train their staff to properly handle the needs of their residents, and they need to be better staffed number wise at all times when residents will be up, active and require attention.
Brookdale Central
Offers Assisted Living
8 Reviews
131 Vickery Drive, Central, SC 29630
Call
(800) 385-2527
Reviews of Brookdale Central
Assisted Living Reviews for Brookdale Central
January 18, 2018
Other
August 24, 2016
I am a friend or relative of a resident
We chose Brookdale for my mother, and everything is good so far. They serve three meals, and she has her own good-sized room. They have attendants on duty 24 hours a day. They have nurses that come in, and the doctor comes in once a week. The people assist them by getting their medication. It has a reasonable price.
August 11, 2016
I visited this facility
I visited Brookdale Central for my grandpa. They facility was very clean and there are lots of staff interaction with the residents. You can tell the residents are very well taken care of. Wonderful community.
March 26, 2016
I visited this facility
Brookdale Central was pleasant as it could be. Most of the residents who were mobile were in the attractive front room. It was a large area, and the those who were able to walk sat in regular chairs.
August 27, 2015
I am a friend or relative of a resident
We got my mother in Brookdale community, and we are very pleased. She enjoys it. She is playing bingo and goes on shopping trips, and it worked out really well. Very professional home environment and very well staff. The transition of her getting her in was just very smooth. The facility is great, and the staff is wonderful. There are various sizes of rooms. Mom has got sufficient room; she’s got a microwave, a refrigerator, and a really nice, large bathroom. They painted it before she moved in. The dining area is very nice and can take everybody at one time. This place only has 47 rooms, and some rooms are double.
A lot of human engineering on that place and how the doors open. They have physical therapy, exercise, and bingo, and they frequently go out on shopping or lunch trips. They have church every Sunday, they have a movie night, and they have a series where people talk about different countries; Spain is this month.
August 13, 2014
I visited this facility
Everything about Sterling House of Central was great. When my mother is ready, that is where we are going to have her go. The staff was great.
July 12, 2013
I am a friend or relative of a resident
My parents are staying in Sterling House of Central. We chose this facility because we like it and it is located where we have family in the area. They are in there for a little over a year now. We also chose this because it is a locked-down facility. My dad has Alzheimer's and tends to wander if the door is open. My mom is with him and they can keep them together. The staff is very good and their food is fine. They also have activities for the residents. If we could afford to keep them there, we would but we can't because money is going quickly. They don't accept Medicaid either.
May 29, 2011
Friend or relative of resident
My father lives here and he seems to be ok with the care he receives. I agree, and I think that he is receiving quality care. They have alerted our family of any health concerns as soon as they appear, and it seems that they truly do care about my father, and about us. He is always clean, and he is always well taken care of. I feel like they truly care about us as well, whenever we ask any question about my father no matter how mundane or annoying it seems the staff always takes care of any of our questions and concerns. Highly recommended!
Questions about Brookdale Central
Describe the overall population of assisted living residents at Brookdale Central. What is their average age? What are their favorite things to do?
Our residents are between 61 to 99. Most are in their late seventy's. They enjoy doing crafts, music, line dancing and daily exercises.
What programs or activities does Brookdale Central offer to enrich residents' well-being?
BeFit is the the one activity that our residents enjoy. Flex your brain activity is also fun to keep their brain healthy.
What places are near Brookdale Central or within walking distance for assisted living residents to enjoy?
Shopping, Clemson and Central Parks, Library
What transportation services does Brookdale Central offer to assisted living residents?
We offer transportation to medical appointment, shopping. We have a handicap bus for residents in wheelchairs.
What makes the chef or dining program at Brookdale Central exceptional? What kind of menu can assisted living residents expect?
The Chef enjoys cooking from scratch Brookdale Recipes and menu offer a variety of options. We say yes!
What safety features or security measures does Brookdale Central offer to assisted living residents?
What have a call system in each room and bathroom that all staff can be alerted to and hear anywhere in community if emergency. We have alarms for doors exits and key pad to enter and exit along with a sign in for all visitors with badges.
How does Brookdale Central keep residents' families informed about their loved ones?
We have our family connects monthly call program. We also have emails connects to events, family events and plans of care meetings.
What is the care staff-to-resident ratio at Brookdale Central during daytime and nighttime hours?
1 care staff for 8 residents daytime 1 care staff for 30 residents nighttime.
If Brookdale Central accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes, we are pet friendly. We have beautiful courtyard areas for the residents and pets to enjoy.
What ongoing senior care training does the staff receive?
Staff receive monthly online and live training for Senior care training.
What safety features or security measures does Brookdale Central provide to protect residents who wander?
Residents that wonder would be recommended to our Clare Bridge communities for their safety and programming.
Services and Amenities of Brookdale Central
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Security Gate
- Spa
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Available During Business Hours; Some Availability Outside Of Business Hours
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 52
- Respite Care
- Minimum Age: 50
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- State Licenses: CRC-1307
About Brookdale Central
Brookdale Central provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Map of Brookdale Central
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