The Pines of Newmarket

Offers Assisted Living and Memory Care

19 Reviews

9 Grant Road

Newmarket

03857

The Pines of Newmarket

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3.8 19

Sonja 2022-01-14 We chose Pines of Newmarket because of the activities, the friendliness of the staff, and the details that they gave us when we took the tour, of all the information that they provided for us. We moved my mother-in-law there this month. It has both assisted living and memory care. They're relatively new to us so we don't have a lot of experience with them yet, but they've been wonderful so far. The staff has been very informative and caring. They have a wide variety of food and we're happy with it. For activities, they have exercising, bingo, word games, puzzles, and movies. I don't know all the facilities yet, but they have a hair salon there. They also have nurses and doctors that come in. I think that's wonderful. We're getting what we paid for. I am a friend or relative of a current/past resident

5 4 1

Reviewer#as1025 2021-10-30 The Pines of Newmarket was a very lovely place. It's clean, people look quite content, and there's a lot available for the patients. It was quite a nice and friendly place. The inside was quite nice, but I didn't like the outside. There didn't seem to be much grounds for the residents. The staff members were all very nice, very knowledgeable, and answered questions. They had quite a few amenities and I saw a schedule of activities. It was a very nice place where I would enjoy taking anyone. I visited this facility

5 4 1

Kriss 2021-10-02 I toured The Pines of Newmarket. No issues there. It was just smaller. It just wasn't a good match for my mom. There was nothing wrong with the facility. The staff was amazing. The resident activity level was a little less engaged, and my mom is a little more social. It was a quieter venue. The rooms were clean. The tour was great. The people were friendly. Everything was good, it just wasn't the right personality match for my mom. Their dining facility is different in that it's kind of a multipurpose room. They use what the dining area is for visitors coming in and they use it for activities. Like everything is kind of dual-purpose because it's small. They only have like 20 residents, so it's a smaller setting. It was nice and clean, but it was just small. It was in a nice area with a lot of apartment complexes. It was a newer area. On the inside, I got a good tour of rooms that were clean and neat, and some examples of how they're furnished. The staff was amazing. The guy that does their admittance and stuff, was phenomenal on follow-up and tour and all of that. It just wasn't a match for my mom, but I didn't have anything unfavorable. I visited this facility

5 4 1

Deborah 2021-08-23 I went to The Pines of Newmarket and we had a walkthrough, we spoke with them, and got some information. It's a little more assisted than I need. As far as assisted living, I really wanted to look for some place that started as independent and then moved to assisted living. They showed us the various room styles, and walked us through the common areas, so it was very nice and very clean. The staff who gave the tour, Cherrie, was wonderful, because I had showed up and it wasn't the correct appointment time, they weren't really prepared for me, but she was more than happy. She introduced us to a couple of the nursing staff and she was extremely pleasant. They had a small exercise group going, which was more just arm weights and stuff like that, and they have a nice common area that's got a fireplace. The location is very private, it's not in the downtown area, and it's kind of in the country a little bit. I like the location, it's not too far out in the boonies, but outside of the city. I visited this facility

5 4 1

Mark 2021-08-08 I went to The Pines of Newmarket. This was more geared towards people who would need assisted living or memory care, so it's not some place I'd feel comfortable sending my mother to right now. It felt more like a nursing home. It was clean, a little dated, it felt more like a nursing home setting. The staff was very good, and it seemed like they're there for a long time. They screen you before you go in. I visited this facility

5 3 1

Eileen 2021-06-18 I went to The Pines of Newmarket. The staff person that gave us the tour was new and didn't know what he was talking about, and couldn't answer any of our questions. There is no independent living there, and so it was a wasted trip for us. It needs some updating. There isn't a lot of communal space outside. I wasn't impressed. The size of the rooms was OK. The social director was super nice and she did a lot with the residents. I visited this facility

5 3 1

macpat 2019-02-12 Where to begin? My mother who had dementia was at this facility for a little over a year. In that time, she was given the wrong meds and had to be hospitalized once. Her room was moved so many times that even I couldn't remember where they had her. When we toured the place were just about guaranteed a bed would become available by the director (April) when her private funding ran out, (her words exactly, "knock on wood, we've never had to refuse anyone a bed"), and sure enough, once her funding ran out they forced her out as well. If you care about your loved one, stay clear of The Pines of Newmarket. I am a friend or relative of a current/past resident

5 2 1

visitor0125 2019-02-01 Pines of Newmarket was OK. The rooms were clean, but I think the bathroom was not appropriate for seniors. It had a bathtub that was useless to my mother. They had a common room and a small courtyard, and there wasnt very much outside area for the residents. I visited this facility

5 3 1

Robert 2018-03-14 My wife was at the assisted living level in The Pines of Newmarket. It was an excellent place and they treated her well while she was there. It's also reasonably located. Her room was a bit small, but very comfortable. They would've provided a television, but she wanted to bring her own, so they allowed her. The meals were basic, but still good. I am a friend or relative of a current/past resident

5 5 1

Richard 2017-08-21 The Pines of Newmarket was a very good place. I enjoyed the staff and everything I saw there. The rooms were very nice. They had a lot of games, people come in to cut the residents' hair and toe nails, and they had movies. It seemed like a very caring place. I didn’t see any cobwebs, so the place looked clean to me. It is our first choice for Mom, so we are on the waiting list there now. I visited this facility

5 5 1

Tina Mangarpan 2016-12-20 After caring for my mom for 8 years at home, the time came that I needed to place her in an assisted living facility. After being told by another facility that my mom was "nursing home material", I contacted the Pines. They were so nice and caring. They immediately assessed my mom and made it a seamless transition. The Administration, April, Emilie, Stephanie and Rachelle (LPN) all know their patients and families. The staff cares about their patients. It is like a family. I always felt like my mom was in good hands. When my mom recently passed, the staff was so caring towards us. It was like they lost a family member. I am fortunate that my mom was cared for in her last months so well. I am a friend or relative of a current/past resident

5 5 1

Anonymous545313 2016-08-29 The Pines of Newmarket Senior Living was excellent. The rooms were excellent. I liked everything. It was perfect. The staff was very nice. I didn't see anything wrong. All of the rooms might have been double rooms, and I didn't like that. The price was a little cheaper than the prices at most other facilities. It was clean. Everything was on the first floor. I visited this facility

5 5 1

MikeKJQBW 2016-05-10 I visited the Pines of Newmarket and had a very nice tour. The director was very nice and very informative, but it was not affordable for my mom. I only got to see one room that was nice but small. The recreation area was nice, but it was not a good fit for my mother. I visited this facility

5 4 1

Debra118865150 2016-01-28 The Pines was small, they have shared rooms which wouldn’t work for dad, and they didn’t have a room available for him. The staff seemed to be on top of everybody. It seemed quite cosy, and that was another option I considered for dad. They had a new enclosed courtyard. I visited this facility

5 3 1

Anonymous107740850 2015-06-28 I think the staff was very friendly and competent at The Pines of Newmarket. The rooms were very small, but they were very clean. I thought the security and safety were excellent. I visited this facility

5 4 1

Caring106977750 2015-05-27 I went to the Pines, but this was not for me. I’m still too coherent to be given pills to sleep all day. I walked in, and there were people sitting in the community gathering area, but they were asleep in their chairs. One guy, they seated him in a wheelchair, and he was so out of it that he couldn’t sit up straight. His legs were all the way out of the wheelchair, and his back was sitting on the seat, so I was like, “Ok, that’s not my cup of tea.” The lady there didn’t know all her stuff. I visited this facility

5 1 1

Caring107630450 2015-03-16 I visited the Pines of Newmarket. It was small and clean, and they accepted Medicaid. They were sort of a remote location. The rooms were small. It was a quick tour. The staff was helpful and knowledgeable. I visited this facility

5 4 1

Caring105866550 2015-02-10 I visited The Pines, and what impressed me about this place was that the environment was lovely, and the people were very caring. They really took time to explain what it is and what is not. When I mentioned that my sister is 54 and that she has a spinal injury and what her needs were, they were very honest with us. They were really trying to give us the information to draw our own conclusion, and I appreciated that honesty. The facility was clean, and it was lovely. It was homey. They allowed us to see a few different room styles, each of which was appointed in a lovely way. The staff knew everyone by name. They made a point to show us the different places where people could go. I visited this facility

5 4 1

Debbie 2020-09-16 My father moved into The Pines of Newmarket. It was wonderful, and I loved everything about it. He was in quarantine before he passed. The staff was excellent as well. I am a friend or relative of a current/past resident

5 5 1

9 Grant Road, Newmarket, NH 03857

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The Pines of Newmarket (800) 385-2527

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Reviews of The Pines of Newmarket

19 Reviews Write a review

Food

(3 Reviews)

Staff

(10 Reviews)

Facility

(9 Reviews)

Activities

(3 Reviews)

Value

(3 Reviews)

Assisted Living Reviews for The Pines of Newmarket

January 14, 2022

By Sonja

I am a friend or relative of a current/past resident

We chose Pines of Newmarket because of the activities, the friendliness of the staff, and the details that they gave us when we took the tour, of all the information that they provided for us. We moved my mother-in-law there this month. It has both assisted living and memory care. They're relatively new to us so we don't have a lot of experience with them yet, but they've been wonderful so far. The staff has been very informative and caring. They have a wide variety of food and we're happy with it. For activities, they have exercising, bingo, word games, puzzles, and movies. I don't know all the facilities yet, but they have a hair salon there. They also have nurses and doctors that come in. I think that's wonderful. We're getting what we paid for.

Provider Response

Hi Sonja, thank you for taking the time to leave us this review.

October 30, 2021

By Reviewer#as1025

I visited this facility

The Pines of Newmarket was a very lovely place. It's clean, people look quite content, and there's a lot available for the patients. It was quite a nice and friendly place. The inside was quite nice, but I didn't like the outside. There didn't seem to be much grounds for the residents. The staff members were all very nice, very knowledgeable, and answered questions. They had quite a few amenities and I saw a schedule of activities. It was a very nice place where I would enjoy taking anyone.

October 02, 2021

By Kriss

I visited this facility

I toured The Pines of Newmarket. No issues there. It was just smaller. It just wasn't a good match for my mom. There was nothing wrong with the facility. The staff was amazing. The resident activity level was a little less engaged, and my mom is a little more social. It was a quieter venue. The rooms were clean. The tour was great. The people were friendly. Everything was good, it just wasn't the right personality match for my mom. Their dining facility is different in that it's kind of a multipurpose room. They use what the dining area is for visitors coming in and they use it for activities. Like everything is kind of dual-purpose because it's small. They only have like 20 residents, so it's a smaller setting. It was nice and clean, but it was just small. It was in a nice area with a lot of apartment complexes. It was a newer area. On the inside, I got a good tour of rooms that were clean and neat, and some examples of how they're furnished. The staff was amazing. The guy that does their admittance and stuff, was phenomenal on follow-up and tour and all of that. It just wasn't a match for my mom, but I didn't have anything unfavorable.

August 23, 2021

By Deborah

I visited this facility

I went to The Pines of Newmarket and we had a walkthrough, we spoke with them, and got some information. It's a little more assisted than I need. As far as assisted living, I really wanted to look for some place that started as independent and then moved to assisted living. They showed us the various room styles, and walked us through the common areas, so it was very nice and very clean. The staff who gave the tour, Cherrie, was wonderful, because I had showed up and it wasn't the correct appointment time, they weren't really prepared for me, but she was more than happy. She introduced us to a couple of the nursing staff and she was extremely pleasant. They had a small exercise group going, which was more just arm weights and stuff like that, and they have a nice common area that's got a fireplace. The location is very private, it's not in the downtown area, and it's kind of in the country a little bit. I like the location, it's not too far out in the boonies, but outside of the city.

August 08, 2021

By Mark

I visited this facility

I went to The Pines of Newmarket. This was more geared towards people who would need assisted living or memory care, so it's not some place I'd feel comfortable sending my mother to right now. It felt more like a nursing home. It was clean, a little dated, it felt more like a nursing home setting. The staff was very good, and it seemed like they're there for a long time. They screen you before you go in.

June 18, 2021

By Eileen

I visited this facility

I went to The Pines of Newmarket. The staff person that gave us the tour was new and didn't know what he was talking about, and couldn't answer any of our questions. There is no independent living there, and so it was a wasted trip for us. It needs some updating. There isn't a lot of communal space outside. I wasn't impressed. The size of the rooms was OK. The social director was super nice and she did a lot with the residents.

February 12, 2019

By macpat

I am a friend or relative of a current/past resident

Where to begin? My mother who had dementia was at this facility for a little over a year. In that time, she was given the wrong meds and had to be hospitalized once. Her room was moved so many times that even I couldn't remember where they had her. When we toured the place were just about guaranteed a bed would become available by the director (April) when her private funding ran out, (her words exactly, "knock on wood, we've never had to refuse anyone a bed"), and sure enough, once her funding ran out they forced her out as well. If you care about your loved one, stay clear of The Pines of Newmarket.

February 01, 2019

By visitor0125

I visited this facility

Pines of Newmarket was OK. The rooms were clean, but I think the bathroom was not appropriate for seniors. It had a bathtub that was useless to my mother. They had a common room and a small courtyard, and there wasnt very much outside area for the residents.

Provider Response

We appreciate you bringing these concerns to our attention. If your willing, please contact us directly for help-we hope to hear from you soon!

March 14, 2018

By Robert

I am a friend or relative of a current/past resident

My wife was at the assisted living level in The Pines of Newmarket. It was an excellent place and they treated her well while she was there. It's also reasonably located. Her room was a bit small, but very comfortable. They would've provided a television, but she wanted to bring her own, so they allowed her. The meals were basic, but still good.

August 21, 2017

By Richard

I visited this facility

The Pines of Newmarket was a very good place. I enjoyed the staff and everything I saw there. The rooms were very nice. They had a lot of games, people come in to cut the residents' hair and toe nails, and they had movies. It seemed like a very caring place. I didn’t see any cobwebs, so the place looked clean to me. It is our first choice for Mom, so we are on the waiting list there now.

December 20, 2016

By Tina Mangarpan

I am a friend or relative of a current/past resident

After caring for my mom for 8 years at home, the time came that I needed to place her in an assisted living facility. After being told by another facility that my mom was "nursing home material", I contacted the Pines. They were so nice and caring. They immediately assessed my mom and made it a seamless transition. The Administration, April, Emilie, Stephanie and Rachelle (LPN) all know their patients and families. The staff cares about their patients. It is like a family. I always felt like my mom was in good hands. When my mom recently passed, the staff was so caring towards us. It was like they lost a family member. I am fortunate that my mom was cared for in her last months so well.

Provider Response

Tina, Thank you so much for your genuine response. We are so happy that you and your mom had such a positive experience here at The Pines and that you were able to be part of our family. It is meaningful to all us of to hear the impact that we are able to have as we work hard to live out that mission at The Pines. Thank you again April Bourdon, Executive Director

August 29, 2016

By Anonymous545313

I visited this facility

The Pines of Newmarket Senior Living was excellent. The rooms were excellent. I liked everything. It was perfect. The staff was very nice. I didn't see anything wrong. All of the rooms might have been double rooms, and I didn't like that. The price was a little cheaper than the prices at most other facilities. It was clean. Everything was on the first floor.

Provider Response

Thank you for taking the time to give us your feedback regarding our community, we value your opinions and learn from your experience with us. Our goal is to provide an affordable option for seniors while creating an inviting environment. We appreciate knowing that you had a positive experience and that our mission is visible to everyone that comes to the community. We offer a few different style apartments and understand that a double room is not an option that suits the needs of everyone. We will be certain that future tours are informed and shown of all options, not just the style apartment that is currently available. Sincerely, April Bourdon, Executive Director

May 10, 2016

By MikeKJQBW

I visited this facility

I visited the Pines of Newmarket and had a very nice tour. The director was very nice and very informative, but it was not affordable for my mom. I only got to see one room that was nice but small. The recreation area was nice, but it was not a good fit for my mother.

Provider Response

Thank you so much for not only taking the time to come in and tour our community but to post a review so that others are able to share in your experience. I am happy to know that although our community was not the right option for your mom, you were left feeling you had a positive experience with our team. We always try to maintain our residents privacy the best we can when giving a tour but certainly appreciate the feedback so we can ensure that everyone touring the community in the future has an opportunity to see the different apartment styles we offer.

January 28, 2016

By Debra118865150

I visited this facility

The Pines was small, they have shared rooms which wouldn’t work for dad, and they didn’t have a room available for him. The staff seemed to be on top of everybody. It seemed quite cosy, and that was another option I considered for dad. They had a new enclosed courtyard.

Provider Response

Thank you for taking the time to post your review, we value the feedback. I apologize if our private rooms were not discussed during your tour we would happy to discuss our apartment options with you further. Our enclosed courtyard was a wonderful addition to our community that we look forward to being able to use again once the warm weather returns. Again, I appreciate your review and thank you for taking the time to tour our community.

June 28, 2015

By Anonymous107740850

I visited this facility

I think the staff was very friendly and competent at The Pines of Newmarket. The rooms were very small, but they were very clean. I thought the security and safety were excellent.

May 27, 2015

By Caring106977750

I visited this facility

I went to the Pines, but this was not for me. I’m still too coherent to be given pills to sleep all day. I walked in, and there were people sitting in the community gathering area, but they were asleep in their chairs. One guy, they seated him in a wheelchair, and he was so out of it that he couldn’t sit up straight. His legs were all the way out of the wheelchair, and his back was sitting on the seat, so I was like, “Ok, that’s not my cup of tea.” The lady there didn’t know all her stuff.

Provider Response

Thank you for taking the time to review our community, your feedback is very important to us. We sincerely apologize to you, as it seems that during your tour we did not meet your expectations. Please know that we take what we do very seriously, as it is an honor and a privilege to care for each individual in our community. Although it is unclear when you had visited us in the past, we would be delighted if you would give us another opportunity to show you everything we have to offer.

March 16, 2015

By Caring107630450

I visited this facility

I visited the Pines of Newmarket. It was small and clean, and they accepted Medicaid. They were sort of a remote location. The rooms were small. It was a quick tour. The staff was helpful and knowledgeable.

February 10, 2015

By Caring105866550

I visited this facility

I visited The Pines, and what impressed me about this place was that the environment was lovely, and the people were very caring. They really took time to explain what it is and what is not. When I mentioned that my sister is 54 and that she has a spinal injury and what her needs were, they were very honest with us. They were really trying to give us the information to draw our own conclusion, and I appreciated that honesty. The facility was clean, and it was lovely. It was homey. They allowed us to see a few different room styles, each of which was appointed in a lovely way. The staff knew everyone by name. They made a point to show us the different places where people could go.

Provider Response

As the Executive Director I want to thank you for taking the time to post this review. It makes me happy to know that the quality of our community shows through in our tours. The Pines of Newmarket is a family oriented community and I believe you can truly feel that as you walk through our building. In your review you touched upon the lovely environment, cleanliness and the honesty that you felt while you were here. These are truly the traits that we strive for here at The Pines of Newmarket. Thank you!

See all Assisted Living reviews (18)

Memory Care Reviews for The Pines of Newmarket

September 16, 2020

By Debbie

I am a friend or relative of a current/past resident

My father moved into The Pines of Newmarket. It was wonderful, and I loved everything about it. He was in quarantine before he passed. The staff was excellent as well.

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Costs for The Pines of Newmarket

Cost of Assisted Living

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Cost of Memory Care

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Services and Amenities of The Pines of Newmarket

Costs

Rent Plus Care Fees
Entry Fee
Fee Structure Extra: We Offer A Month To Month Rental
Assisted Living Starting At: $4700/month
Memory Care Starting At: $4700/month

Room and housing options

Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Party Space
Tv Room
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Skilled Nursing
Hospice Care
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Fitness Room
Gardening
Cooking
Arts And Crafts
Activities Extra: Computer Classes

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice

Affiliations

Affiliations Extra: Affiliated With Newmarket Community Church.

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Languages

English

General

Respite Care
Minimum Age: 62
Pets: Yes

Range of services

Physical Therapy

Licenses

Licenses: State Certification 805
State Licenses: 04012

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About The Pines of Newmarket

Listening. Serving. Caring.

These things matter to you, and to us. We offer more than just a beautiful place to live. We offer a lifestyle that embraces our residents independence and offers high quality care and assistance where needed.

Our goal is to enhance the quality of life of our residents and make sure they live their lives to the fullest. We recognize that our residents require varying levels of care and assistance. We promise to tailor our community and services to the needs and preferences of each individual resident, ensuring that they continue to lead the life they want. Visit us today to start living your life to the fullest!

The Pines of Newmarket

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