Question 1

What programs or activities does Oak Pointe of Monett offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

Oak Pointe of Monett’s Memory Care Neighborhood is designed to engage residents and encourage interaction between residents, caregivers and families. The neighborhood is intentionally designed to provide “activity” stations that appeal to residents who may wander or have repetitive behaviors. Our activities director provides a Memory Care Activity calendar that is carried out by Memory Care Staff.

Question 2

How does Oak Pointe of Monett keep residents' families informed about their loved ones' health?

Accepted Answer

We use resident and family input starting at the pre-admission process and continue to find out about the resident’s needs and wants, then tailor a personal care plan for each resident. The plan is reviewed on a regular basis and changed as needed. We are committed to open communication with our resident’s and families and encourage family members to attend our Caregiver Support group where they can be educated to the disease process and bond with others going through similar circumstances.

Question 3

What transportation services does Oak Pointe of Monett offer to assisted living residents?

Accepted Answer

Oak Pointe of Monett provides complimentary transportation via our wheelchair lift van to and from medical appointments. We also use our van for to take residents on outings to local attractions, shopping, restaurants and entertainment venues.

Question 4

What places are near Oak Pointe of Monett or within walking distance for assisted living residents to enjoy?

Accepted Answer

The city is in the Ozarks just south of I-44 between Joplin and Springfield. It is the most populated city in the Lawrence, Barry counties.
We are located across from the Monett High School and Scott Regional Technology Center. This results in many visits from the high school band, jazz band, cheer leaders, dance team. We have many opportunities to enjoy local theatre, gospel singing and other entertainment. Our local YMCA is one of the nicest in surrounding miles and we participate in their senior swim program.

Question 5

Describe the overall population of assisted living residents at Oak Pointe of Monett. What is their average age? What are their favorite things to do?

Accepted Answer

We have a wonderful mix of people and personalities. Many veterans, business owners, farmers, government workers and many in the manufacturing industry which drives the city revenue. Our residents bond quickly, and we become each other’s extended family. Our resident range in age from 65 to 106. Some of our favorite activities are bridge, shopping, going out to lunch, fishing and feeding the ducks at our local YMCA. We have a baby grand piano donated by a resident. She has been playing since she was 3 years old and continues to play daily, along with others.

Question 6

What makes the chef or dining program at Oak Pointe of Monett exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

We strive to create meals that feel familiar and personalized for our residents. Our chef can incorporate resident recipes into our menu. The menu is constantly updated to create meals that are flavorful and radiant to the resident’s life. Our meals are served restaurant style in our beautiful dining room. We also have a private dining room that our residents can use for parties and family gatherings. Everything is prepared to order with a featured menu for each meal and ala carte menu is available as well. Breakfast is available upon request at all three meals!

Question 7

What programs or activities does Oak Pointe of Monett offer to enrich residents' well-being?

Accepted Answer

We have a robust activities calendar with a walking club, exercise classes including, but not limited to stretch, Thera putty, chair exercises and more. We have spiritual and cultural programs that enhance daily life. Many outings to local places of interest and of course shopping.

Question 8

What is the care staff-to-resident ratio at Oak Pointe of Monett during daytime and nighttime hours?

Accepted Answer

Oak Pointe of Monett ensures that our caregiver-to-resident ratio meets or exceeds required State of Missouri requirements. Our goal is to ensure that each resident receives the care and supportive services they need to maximize their independence while living in our community.

Question 9

If Oak Pointe of Monett accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

Oak Pointe of Monett is a pet-friendly community and we understand that our residents’ pets are family. Dogs and cats are welcome; however, must remain inside the resident’s personal apartment. All pets must be leashed when outside the resident’s apartment, in common areas, or outside on the grounds. Pets are not allowed in the dining rooms at any time.

Question 10

How many staffers are on duty in the daytime and overnight?

Accepted Answer

Oak Pointe of Monett provides staff for our Memory Care Neighborhood 24-hours a day. The staffing depends on the number of residents who make their home there. The state of Missouri requires a minimum of staff required for a Memory Care Neighborhood. We make sure we meet or exceed that number.

Question 11

What ongoing senior care training does the staff receive?

Accepted Answer

Oak Pointe of Monett is committed to ensuring that our caregivers are provided with ongoing education and training. Upon becoming a member of our team, each staff member is provided with an extensive orientation process that includes both State required training and additional training required by our community. Both new hire training and our ongoing continuing education programs include topics related to dementia, Fire Safety and Emergency Preparedness, Resident Safety, Confidentiality and Safeguarding of resident information, Safe Medication Administration Techniques and Customer Service. Training for staff is provided through in-person, in-services and on- line continuing education.

Question 12

What ongoing training does the staff receive in dementia care?

Accepted Answer

Oak Pointe of Monett trains every staff member to be prepared to work with residents who have dementia/Alzheimer diagnoses. That begins at orientation and continues through out employment. Our state guidelines require that we provide ongoing education program for staff regarding dementia training and care skills. We also provide a Caregiver’s Support Group for residents, resident families and the community.

Question 13

What techniques does Oak Pointe of Monett use to support memory care residents during mealtimes?

Accepted Answer

We identify their likes and dislikes of food upon admission and cater those to each resident. To assist them in making choices at meal time we provide a picture menu to make it easier for them. Depending on their level of function, we also provide finger foods that make eating easier for them.

Question 14

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Oak Pointe of Monett’s Director of Nursing and Wellness manages the assessment of each resident using monthly reviews, regularly scheduled individual service plan updates and ongoing communication with staff and families.

Question 15

What safety features or security measures does Oak Pointe of Monett offer to assisted living residents?

Accepted Answer

Oak Pointe of Monett is designed to the latest in fire safety standards and life safety codes with a fully integrated alarm system that includes smoke detectors in all resident apartments and throughout the community and a remote connection to a central dispatching system. Our community has a fully operational sprinkler system ensuring even greater safety for residents. Residents are provided with an emergency call system that is monitored in a central location and alerts staff when a resident needs assistance. All entry and exit doors are alarmed and provide a greater measure of security. Our front entrance is locked at 8:30 p.m. nightly and requires a code and staff assistance to enter the community after hours. Oak Pointe is also monitored 24/7 via a security camera to ensure the safest possible setting for each of our residents and guests.

Question 16

How does Oak Pointe of Monett keep residents' families informed about their loved ones?

Accepted Answer

Oak Pointe of Monett begins building a great communication and information exchange with residents and their families beginning with each resident’s pre-admission process. Our team spends time learning about each resident individual needs and preferences to ensure a person-centered, individualized plan using resident and family input. The plan is reviewed on a regular basis and as a resident’s needs or preferences change we update to reflect those changes. We encourage families to visit the community often, ask questions and visiting with our leadership team and staff whenever possible, to ensure we are meeting the needs of our resident and family members. All resident and family member receive our activity calendar and our newsletter by mail monthly. We encourage family members to come and participate with their loved ones in any activities of their choice. We also share photos with our friends and families through our Oak Pointe of Monett Facebook page!

Question 17

What safety features or security measures does Oak Pointe of Monett provide to protect residents who wander?

Accepted Answer

Resident safety and security are a top priority for us, Safety measure include Sign-in and Sign-out logs for residents and visitors at our front concierge station. All entry and exit doors are alarmed and linked to staff pagers. Video security cameras are placed throughout the community and monitored for activity. The front doors are locked from 8 ;30 p.m.-8:00 a.m. daily. All other doors always remain locked from the outside and require a code or staff member to gain entrance. Residents with a known history of wandering are referred to the care of our Memory Care neighborhood.

Question 18

Describe the neighborhood around Oak Pointe of Monett. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

Oak Pointe of Monett is in a residential area in a small rural community of approximately 9,000. Monett’s economy is based on manufacturing with some calling it an “opportunity Zone”. The local High School and Scott Technology Center is also located nearby.

Question 19

Is Oak Pointe of Monett affiliated with a hospital if more care is needed?

Accepted Answer

Oak Pointe of Monett is not directly affiliated with a hospital system. However, we are located approximately 3 miles from Cox Monett hospital and approximately 14 miles from Mercy Aurora hospital. Additionally, we can access Cox Hospital Springfield and Mercy Hospital in Springfield and Joplin.

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Frequently Asked Questions

What programs or activities does Oak Pointe of Monett offer to keep residents engaged? How does the staff engage residents' long-term memories?

How does Oak Pointe of Monett keep residents' families informed about their loved ones' health?

What transportation services does Oak Pointe of Monett offer to assisted living residents?

What places are near Oak Pointe of Monett or within walking distance for assisted living residents to enjoy?

Describe the overall population of assisted living residents at Oak Pointe of Monett. What is their average age? What are their favorite things to do?

What makes the chef or dining program at Oak Pointe of Monett exceptional? What kind of menu can assisted living residents expect?

What programs or activities does Oak Pointe of Monett offer to enrich residents' well-being?

What is the care staff-to-resident ratio at Oak Pointe of Monett during daytime and nighttime hours?

If Oak Pointe of Monett accepts dogs or cats, what indoor/outdoor areas can they enjoy?

How many staffers are on duty in the daytime and overnight?

What ongoing senior care training does the staff receive?

What ongoing training does the staff receive in dementia care?

What techniques does Oak Pointe of Monett use to support memory care residents during mealtimes?

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

What safety features or security measures does Oak Pointe of Monett offer to assisted living residents?

How does Oak Pointe of Monett keep residents' families informed about their loved ones?

What safety features or security measures does Oak Pointe of Monett provide to protect residents who wander?

Describe the neighborhood around Oak Pointe of Monett. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Is Oak Pointe of Monett affiliated with a hospital if more care is needed?

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