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"The staff are friendly and caring to the residents and have always been most helpful to visitors. They are professional in demeanor and dress. There among is a wide age representation among the staff, with both male and female employees.The facilities have always been clean and neat. It lacks the common disagreeable odors often experienced at similar care facilities. One recent update is a new outdoor sitting area with water fountain, shrubs and flowers. Also, the sidewalks are heated to keep them clear of snow in the winter time.Residents may participate in daily and varied activities, including weekly religious services provided by community churches.Meals are appetizing and prepared according to each resident's nutritional needs. Morning, afternoon and evening snacks are also available. As a visitor, refreshments are graciously offered.Based on observations of several residents' behavior in a commons seating area; I wonder whether over-medication is used to control residents for the convenience of supervisory staff. "

"The place is eight blocks from where my mother lives. It is a very small town, and Brookside is the place where they all go. My mother knows half the people in there. It is conveniently located for me. I'm happy with it, and we feel good about it. It is a nice clean facility. The place is taken care of, and they have activities for the groups. "

"The service is great and the nurses working are very sweet and accomadating to not only the residents but the resident's family as well. Beautiful gardens, and welcoming staff."

"Worst place I have ever been to in my life!! The head administrator is so rude I would not have any of my family members living there! I have friends that live there and complain about the food all the time and they say some of the staff is absolutely rude I would not even give this place 1 star I would give it a zero if I could! "