Palisade Living Center

My sister was taken to this facility for rehabilitation after surgery. Although the staff was pleasant, the service was below average. They didn't bring her medication at all the first day, and when they finally did it was wrong. She had worked in a medical facility herself so recognized the error. I visited every evening & tried to get the billing department to call me because I had offered to pay the bill for her, leaving several messages, but they NEVER returned my call. The staff didn't even take the "initial" information from her until the evening before she was being released, and only did it then because it was required to be taken upon admission & they hadn't done it. Six months later I received a bill for twice what I thought it would be, but of course didn't know that because they wouldn't return my calls when I was trying to get information. There was never an invoice stating what was charged or for what, or how much the insurance paid ... just a statement, 6 months after her release stating it was past due. I was very disappointed in this facility.