Crowne Health Care of Eufaula

ChaplainW

The physical facility itself was in good shape, and the furnishings, both in the entrance and in the common areas for the residents, were well maintained. The residents' rooms, even those that had some decoration, were very institutional and the feeling that one got was that more could be done to make the physical appearance more hospitable. There was throughout the areas where the residents' rooms were, a distinct bad smell. The staff seemed to be helpful to the residents, but there was also the feeling that some, while not neglected, could have received kinder treatment. The residents that I came into contact with were sometimes critical of the staff and the attention that they didn't get. They did provide the residents not only with care, but also games, activities, and visiting church groups, which could all be seen on calendars throughout the resident hallways. Some of the staff were bright and cheery, while other seemed to not have as happy a demeanor. Perhaps, this was due to overwork, or the nature of working in a caregiving facility.